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Americas Best Value Inn & Suites St. Louis, St. Charles Inn

2.5 star property

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Photo gallery for Americas Best Value Inn & Suites St. Louis, St. Charles Inn

Interior entrance
Lobby sitting area
Business centre
Room, 2 Queen Beds, Non Smoking
Pool

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included

Explore the area

Map
1310 Bass Pro Drive, St. Charles, MO, 63301
  • Ameristar Casino St. Charles
    ‪13 min walk‬
  • Lindenwood University
    ‪4 min drive‬
  • Hollywood Casino Amphitheatre
    ‪5 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Deluxe)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking (Deluxe)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Americas Best Value Inn & Suites St. Louis, St. Charles Inn

Hotel with free breakfast, near First Missouri State Capitol Historic Site
Along with a fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Americas Best Value Inn & Suites St. Louis, St. Charles Inn offers 64 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they enjoy the overall property condition at Americas Best Value Inn & Suites St. Louis, St. Charles Inn. During your stay, you'll be within walking distance of First Missouri State Capitol Historic Site. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 3-minute drive from First Missouri State Capitol Historic Site and a few minutes from Lindenwood University
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Americas Best Value Inn & Suites St. Louis, St. Charles Inn. Free self parking is available.

Smoking is allowed in designated areas at this St. Charles hotel.

Guests are served free continental breakfast daily from 6 AM to 9 AM.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Americas Best Value Inn & Suites St. Louis, St. Charles Inn.

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Americas Best Value Inn & Suites St. Louis, St. Charles Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 147 out of 1002 reviews
Rating 8 - Good. 210 out of 1002 reviews
Rating 6 - Okay. 220 out of 1002 reviews
Rating 4 - Poor. 199 out of 1002 reviews
Rating 2 - Terrible. 226 out of 1002 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities, room comfort

Nice clean room with Jacuzzi tub,

Stayed 1 night in Dec 2024

2/10 Terrible

Ryan

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very disgusting and it also was very dated there was no area for pets even though they are pet friendly sheets were filthy there was mold in the refrigerator we asked for clean sheets and changed ours but because we did that they tried to refuse to give our deposit back because there was sheets thrown everywhere they said but actually they was on floor bc of changing them smoke damage in our room peep hole in door you could see inside of our room because the peep hole is inside out and would pull out to where there was just a hole in the doorway where anyone could just look in or whatever very horrible hotel the night girl was very sweet and kind but the day stuff was very rude and ignorant and disrespectful we paid for late check out they tried to throw a fit about us staying later than we what we were supposed to check out if we had not paid for late check out. check out was at 11:00 a.m. but we paid an extra $20 to stay until 1:00 p.m. and the Day staff tried to complain about it and kick us out of the pool they said that we were responsible for taking our own trash out even though there was no trash can anywhere the microwave was not up to shape I was afraid it was going to catch on fire while using it the smoke alarm didn't work the motel reeked of marijuana even though it was supposed to be non-smoking there was patches cut in the carpet that was put in from other rooms pool was cold an I can continue!!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Laurance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Wathu

Disliked: Cleanliness
Smell like smoke and bathroom not clean
Stayed 1 night in Jan 2025

8/10 Good

GARY

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Tiffanie

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Terrible visit

The place was stinky and very dirty. There was a sign explaining that there was no maid service? Maybe why it’s so filthy. There were broken tiles in the elevator, the elevator hade something sticky on the buttons. The sheets were thread bare. One comforter had stains.
Stayed 1 night in Dec 2024

2/10 Terrible

Brittany

Stayed 1 night in Dec 2024

8/10 Good

Rocky

Liked: Cleanliness, staff & service
Bathroom door was busted appeared that someone kicked it in and poor lighting in the room. The light switches at the door did not turn anything on
Stayed 3 nights in Dec 2024

6/10 Okay

Deborah

Travelled with family
Disliked: Property conditions & facilities

Not happy

first we had to change rooms because the light didn't work, no maid service, the breakfast was not ready and only served from 6 am to 9 am, shady people outside, also my prebooked reservation said nothing about a $50 deposit
Stayed 3 nights in Dec 2024

4/10 Poor

Kimberly

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was very noisy with kids doing donuts in the parking lot at 3 am next door. The room was dusty and furniture was not in good condition. The elevator was dirty. I would not recommend and will not be staying here again
Stayed 1 night in Dec 2024

2/10 Terrible

Linda

Stayed 3 nights in Nov 2024

2/10 Terrible

Shavonne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Jason

Stayed 1 night in Aug 2024

4/10 Poor

Brian

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
My employee said the musky smells were giving her a headache.
Stayed 5 nights in Oct 2024

4/10 Poor

Amanda

Travelled with family
Disliked: Property conditions & facilities

Stay Somewhere Else!

Would not recommend this hotel. Pretty run down and outdated. The elevator did not work properly…it would go up but not down. The side entrance near our room did not work and could not be used as well as the fridge in our room. Their breakfast is a joke. The waffle iron was broke so we were left with toast, a bagel or cereal.
Stayed 1 night in Nov 2024

2/10 Terrible

CARRIE

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was somewhat friendly at check in, but that’s it. We checked in at around 5pm (I walked to the room to make sure the keycards worked, but nothing else) before we went to dinner and on to the concert at The Family Arena, we came back to check into our room at 9:50pm to find that the lobby and hallway to our room reeked of skunk/marijuana. Then we went into our room to find a massive spider in the tub with the remnants of his bug meal left in the tub. The TV would not turn on and the beds were made but the sheets were grungy dirty(yuck) - stained and short black hairs all over, again yuck!! It took a lot of complaining but finally got our money back(I hope?? they gave me a receipt with a zero balance??), and just drove the 1.5 hours home to our own bed!! Will not be making any reservations for an America’s Best Value Inn again!!
Stayed 1 night in Nov 2024

6/10 Okay

Jessica

Travelled with family
Liked: Staff & service, room comfort

Decent but not great

First of all the gentleman in charge was WONDERFUL! Very pleasant at check in, then our bathroom lightbulb burned out so he was very quick to change it and apologized multiple times for the inconvenience. He was a gem! The hotel itself was very dated which wasn’t an issue but it’s definitely had several “patch jobs” instead of actual fix’s & it showed. Several tiles in the elevator & our bathroom were cracked, chipped, or just gone! The elevator buttons were slightly broken, which was concerning, & cleanliness was questionable. There was dust & dirt in several places but thankfully the beds were clean. For a 1 night stay it was fine & I can’t say enough how great the service was, was could definitely use some updating & maybe a new cleaning service. Location wise it was great too! Shops & food options within literal steps! It was also a short drive to the family arena, which was what we were there for.
Stayed 1 night in Nov 2024

4/10 Poor

Kathleen, Grants Pass

Disliked: Cleanliness, staff & service, property conditions & facilities
We were very unhappy at this hotel. There was a hole in the door in the bathroom. The TV was not working and the clerk at the desk gave many different excuses. After a couple hours of irritation he finally came in to address it. Had made excuses
Stayed 1 night in Oct 2024

4/10 Poor

Eugene

Disliked: Cleanliness, property conditions & facilities
The heat and AC unit made a terrible squealing noise. Some electrical outlets and lights did not work. Generally, it needed many repairs and updates. They had no maid service, so the cleanliness was suspect.
Stayed 1 night in Oct 2024

2/10 Terrible

Lynn

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sub Par stay

The hotel is not in the standards that I'm used to using when I travel. Online the room boasted a whirlpool tub...there were no knobs, drain plug and the tub was not clean. The room was on the main floor, and this was also disappointing this was to be an accessible type of room. With my short stature I had to climb over the side of the tub to shower, not very safe. The bathroom tile was falling off around floor area, and the room smelled. The first morning for breakfast there was NO coffee, one piece of toast left, no fruit, yogurt, no waffle maker mix, so much for breakfast. The place was a huge disappointment. The next morning, we just left and went somewhere else for breakfast. I will never choose this place or another Americas Best type of hotel. Because of my work I had to sit in the lobby to get the Wi-Fi to work to get my reports done, I thought that was what my room was for, relax and complete my work.
Stayed 2 nights in Oct 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Crosby

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hotel is economical in need of refurbish and repair but not bad for the price. Location is great, close to the river and historic downtown district. Staff was friendly and helpful. Close to shopping and Basspro.
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Cheyenne

Travelled with family and small children
Disliked: Staff & service, amenities
All around not worth the money I paid. Not the cleanest, shower didn’t work, workers weren’t the best and all about getting extra money out of you. Would not recommend. Truthfully I want my money back.
Stayed 1 night in Oct 2024