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Comfort Inn St. Louis - Westport Event Center

3.0 star property

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Photo gallery for Comfort Inn St. Louis - Westport Event Center

Welcome to the reception area, featuring a stylish counter and decorative wall panels.
Relax in our gazebo-style seating area, perfect for dining or socializing with friends and family.
Experience the serene ambiance of our hotel lobby, featuring a large arched window, comfortable seating, and a textured stone wall.
Relax in a stylish space with a large bed, sofa, and armchair, plus a wooden coffee table and mirror.
Step into a grand lobby with a spacious staircase, seating areas, and high ceilings.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

Map
12031 Lackland Rd, Maryland Heights, MO, 63146
  • Westport Plaza
    ‪5 min walk‬
  • Hollywood Casino Amphitheatre
    ‪8 min drive‬
  • Hollywood Casino
    ‪10 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Two single beds with white linens and a wooden headboard, complemented by a bedside table and lamp.

Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(47 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Cozy retreat with a neatly made bed, a nightstand, and a comfortable armchair.

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 King Bed, Non Smoking

Relax in comfort with a large bed, desk, and flat-screen TV.

Business Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(31 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 2 Queen Beds, Non Smoking

Two single beds with white linens and a wooden headboard, a flat-screen TV, and a dresser with a mirror.

Business Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Relax in the spacious lobby with a fireplace, comfortable seating, and a large window offering a view of the outside.

Best Western Plus St. Louis West-Westport

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1003)
The price is €89
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Best Western Plus St. Louis West-Westport

About this property

Comfort Inn St. Louis - Westport Event Center

Pet-friendly hotel with free breakfast connected to the convention center in Maryland Heights
This hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Comfort Inn St. Louis - Westport Event Center offers 170 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Maryland Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Comfort Inn St. Louis - Westport Event Center gets high marks from our customers. During your stay, you'll be connected to the convention center, and within walking distance of Westport Plaza. Features include free WiFi in public areas and free self parking, plus a 24-hour gym. This property offers pet-friendly amenities like an off-leash area.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 9 minutes by car from Hollywood Casino Amphitheatre and 12 minutes from Ameristar Casino St. Charles
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
Comfort Inn St. Louis - Westport Event Center offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Comfort Inn St. Louis - Westport Event Center. Self parking is free. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 3-star Maryland Heights hotel.

Guests are served free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Portable hoist available
  • Raised toilet seat (71 centimetre high)
  • Roll-in shower (91 centimetre wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a one-time cleaning fee of USD 150.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Hotel Westport
Comfort Inn Westport
Comfort Inn Westport Hotel Maryland Heights
Comfort Inn Westport Saint Louis/Maryland Heights, MO
Comfort Inn St Louis Westport Hotel Maryland Heights
Comfort Inn St Louis Westport Hotel
Comfort Inn St Louis Westport Maryland Heights
Comfort Inn St Louis Westport

Comfort Inn St. Louis - Westport Event Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 270 out of 1007 reviews
Rating 8 - Good. 282 out of 1007 reviews
Rating 6 - Okay. 193 out of 1007 reviews
Rating 4 - Poor. 143 out of 1007 reviews
Rating 2 - Terrible. 119 out of 1007 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Belinda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel needs a facelift. The beds are comfortable and the room spacious. But the barhroom smelled of mold. Ubder the rim of the sink, the over flow drain and the pipe under the sink are covered in mold. I took pictures. There is no excuse for this. I am highly allergic to mold and will be sick the rest of the week. Do not stay in room 321!
Stayed 1 night in May 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Monte

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Bed is awesome very comfortable and shower were great too! Only thing hallway need fresh up or remove new carpet and even elevator need fresh smell too
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Stayed 1 night in May 2025

2/10 Terrible

Chanel

Disliked: Staff & service
Worst staff ever!!!!
Stayed 1 night in May 2025

6/10 Okay

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the lights and plug in fixtures didn’t work
Stayed 1 night in Apr 2025

10/10 Excellent

Diminique

Stayed 1 night in Apr 2025

8/10 Good

Suheir

Liked: Cleanliness, staff & service, property conditions & facilities
Staff extremely friendly and helpful
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Fair quality but had friendly staff
Stayed 1 night in Apr 2025

4/10 Poor

Amber

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to things, but didn't have clean towels for room, tub didn't drain properly and food was coming through sink through the drain
Stayed 2 nights in Apr 2025

2/10 Terrible

Nicholas, Cedar Rapids I

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You walk in and the lobby is nice and looks updated. That is about the only good part about this hotel. The front desk worker is in plain sight and doesn’t come help me for a few minutes and was just sitting on his phone. Check in was smooth but once you leave the lobby there is a strong odor of marijuana in every hallway. You cannot use the side doors only the front doors but there is no parking in the front and have to walk around the building. The room is so outdated and the whole hotel needs to be revamped. The room itself when you first walk in seems decent but there is a distinct smoke odor even in a non smoking room. In my daughter’s room there was a black bug in the bathroom. Luckily we are only staying here for the night and moving on as soon as we can.
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient parking was limited Staff was exceptionally helpful . I would stay here again
Stayed 1 night in Mar 2025

2/10 Terrible

Raad

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The worst hotel to stay, They give a room with broken window and broken sink faucet the sink water was too slow and too noisy I couldn’t sleep well. The elevator lights was not working and the building was too dirty. I don’t recommend it at all 👎👎👎👎👎👎
Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Stayed 1 night in Mar 2025

4/10 Poor

Josh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff just need a little training on handling issues. Place needs a total renovation. Parking is awkwardly positioned. When was the last time that elevator was inspected? Don't worry i will wait.
Stayed 1 night in Mar 2025

4/10 Poor

Chaz

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
First room we checked into the floor was flooded
Stayed 1 night in Mar 2025

4/10 Poor

Danielle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is not the same quality of other Comfort Inn and Suites that we've stayed at before. The bed linens were fine, but the toilet didn't flush well and there's a lot of evidence that this building is old-warped wall paper, rusted window frames, etc. It's price was affordable and the desk clerk was polite and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Latasha

Stayed 3 nights in Mar 2025

10/10 Excellent

Joseph

Stayed 1 night in Mar 2025

4/10 Poor

Shane

Stayed 3 nights in Mar 2025

8/10 Good

Richard

Travelled with family
Clean room and nice staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Pit-stop

We traveled in for a pit stop to sleep heading home. We stayed at four different Comfort Inn Suites and the St Louis location was the best! 5 stars - it had a comfy bed, nice breakfast, working shower, kind employees - what else can you ask for when you are staying a total of 11 hours!
Stayed 1 night in Mar 2025

4/10 Poor

Letisha

Disliked: Cleanliness, amenities, property conditions & facilities
No hot water for 2 days. No trash can in the room. No daily room service. Smells of Marijuana throughout the floor I was on. People shooting dice in the lobby. 40 People just hanging out in the lobby area after midnight.
Stayed 4 nights in Mar 2025

6/10 Okay

Matt

Disliked: Cleanliness, property conditions & facilities
The breakfast is good. Them rooms were ok.
Stayed 2 nights in Mar 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025