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Comfort Inn St. Louis - Westport Event Center

3.0 star property

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Photo gallery for Comfort Inn St. Louis - Westport Event Center

Lobby
Lobby sitting area
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

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12031 Lackland Rd, Maryland Heights, MO, 63146
  • Place, Westport Plaza
    ‪5 min walk‬
  • Place, Hollywood Casino Amphitheatre
    ‪7 min drive‬
  • Place, Ameristar Casino St. Charles
    ‪10 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

View all photos for Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Best Western Plus St. Louis West-Westport
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,014 reviews
The price is €84
includes taxes & fees
12 Nov - 13 Nov
Best Western Plus St. Louis West-Westport

About this property

Comfort Inn St. Louis - Westport Event Center

Pet-friendly hotel with free breakfast connected to the convention center in Maryland Heights
This hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Comfort Inn St. Louis - Westport Event Center offers 170 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Maryland Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Comfort Inn St. Louis - Westport Event Center gets high marks from our customers. During your stay, you'll be connected to the convention center, and within walking distance of Westport Plaza. Features include free WiFi in public areas and free self parking, plus a 24-hour gym. This property offers pet-friendly amenities like an off-leash area.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Westport Plaza and 12 minutes from Ameristar Casino St. Charles
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
Comfort Inn St. Louis - Westport Event Center offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Comfort Inn St. Louis - Westport Event Center. Self parking is free. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 3-star Maryland Heights hotel.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Portable hoist available
  • Raised toilet seat (71 centimetre high)
  • Roll-in shower (91 centimetre wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a one-time cleaning fee of USD 150.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Hotel Westport
Comfort Inn Westport
Comfort Inn Westport Hotel Maryland Heights
Comfort Inn Westport Saint Louis/Maryland Heights, MO
Comfort Inn St Louis Westport Hotel Maryland Heights
Comfort Inn St Louis Westport Hotel
Comfort Inn St Louis Westport Maryland Heights
Comfort Inn St Louis Westport

Comfort Inn St. Louis - Westport Event Center Reviews

Reviews

6.8
Rating 10 - Excellent. 263 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 197 out of 1001 reviews
Rating 4 - Poor. 149 out of 1001 reviews
Rating 2 - Terrible. 136 out of 1001 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

Nothing special

Everything is all right it was clean enough given the price, but the staff need to do something about guests. There was some absolutely wild guests, just yelling screaming children, no violence just general Mayhem and it went on until about 1:00 a.m. and nobody did anything about it.
Stayed 1 night in Jul 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Felicia

Liked: Staff & service, property conditions & facilities, room comfort
The carpet in the room was dirty and the bathroom faucet was loose. The hotel overall was clean and the staff was very freindly.
Stayed 2 nights in Aug 2025

4/10 Poor

Dawni

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Our room was dirty. There was food under the bed, and it didn't appear to have been vacuumed. Our window was also cracked in 2 places (basically the entire window was cracked) and it was taped together. Didn't seem very safe, or sealed, so the air conditioner kicked on and off the whole time and it sounded like a freight train everytime it came back on. The staff were very nice, but they weren't very present in their positions. I stood behind the desk multiple times while staff were on their phones and they didn't notice me there. Would not recommend or come back in the future.
Stayed 2 nights in Aug 2025

10/10 Excellent

Atoya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

jennifer

Disliked: Cleanliness

Bugs

Roaches. One fell out of the lamp when i turned it on. Checked beds to verify not bed bugs and bed and linens seemed really clean. Next morning found the bigger bug crwling on the wall. Carpet old. I had some sort of reaction with a rash but i was the only one. Would not recommend. I know people can say that bugs come with the person. I assure you that is not the case and as soon as we got off the elevator we already had concerns. Carpet very stained in hallways. Smelly. Hair dryer in our bathroom still had hair on it from last guest.
Stayed 1 night in Jul 2025

2/10 Terrible

Darlene

Stayed 3 nights in Jul 2025

6/10 Okay

Victoria

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient to highway.
Stayed 1 night in Jul 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice and professional, very welcoming even at 2:00am after we had a long day of delayed flights. Hallway carpets looked liked they could use a good cleaning. Beds comfy. Breakfast was a nice variety of food and good
Stayed 1 night in Jul 2025

2/10 Terrible

BreAnna

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We drove 10 hours and chose this hotel because of its relative closeness to the National Archives. Unfortunately, upon check in there was mold all over our room, including behind the wallpaper. This was causing the wallpaper to bubble and peel. There were also some very suspicious red stains all over the carpet. The curtains were also disgusting. We could never figure out how to get the hot water to work either. Also the overall atmosphere of the hotel made us feel very very unsafe. We were highly disappointed and ended up checking out a day early. Staff did very little to help us. They refunded us for the night we didn't stay (originally was supposed to stay for 2 nights). However, they didn't offer to refund any of the amount that we spent for the horrible experience. My family and I have traveled a lot and Comfort Inn is usually pretty reliable but this has to be one of the worst hotels we have ever stayed in.
Stayed 2 nights in Jul 2025

8/10 Good

Jacquelyn

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quiet. Nice television. Not very far from restaraunts. Could have used some hooks or towel racks in the bathroom. Breakfast was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Dillon

Stayed 1 night in Jul 2025

2/10 Terrible

Pamela

Liked: Staff & service
Disliked: Property conditions & facilities
The front desk worker was great! The room smelled very strong of marijuana. One of the curtains was missing on one side. When you walk in the side door you get rusty water dripped on you from the ac above.
Stayed 1 night in Jul 2025

2/10 Terrible

Taylor

Disliked: Staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude
Stayed 3 nights in Jul 2025

10/10 Excellent

Tamalyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
James the front desk assistant was so helpful and kind. The staff were very kind. Beautiful area and great rooms. I give them 10/10!!! Thanks for a great stay.
Stayed 1 night in Jul 2025

4/10 Poor

Michelle

Disliked: Cleanliness, property conditions & facilities

Not too great

Upon arriving, I was made to pay extra even though I paid the higher amount on the app. I saw a bug in my room when I first arrived and when I brought it to staff's attention the offered to switch my room but that type of bug a "room switch" wouldn't matter. The curtains were noticeably dirty. The mattress was stained and the furniture was missing pieces as well as the remote. Also there are no USB ports for your phone to charge.
Stained Mattress
Dirty curtains
A small "brown bug"
Stayed 1 night in Jul 2025

10/10 Excellent

Taylor K

Stayed 2 nights in Jul 2025

10/10 Excellent

RON

Stayed 2 nights in Jun 2025

6/10 Okay

Josh

Stayed 1 night in Jul 2025

8/10 Good

Hunter

Travelled with partner
Liked: Amenities
Our stay was pretty average. It seems to be an older building so there is some wear and tear.
Stayed 2 nights in Jul 2025

4/10 Poor

Telly, midlothian

Travelled with family
Disliked: Amenities, property conditions & facilities
there were missing ceiling panels in lobby, no hot water for showers, no lights in the elevator. very bad experience
Stayed 4 nights in Jul 2025

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ice, clean, convenient

The motel itself was very nice, clean, inviting. Staff was pleasant. The shower pull was missing so we pulled my hand and could only get it to go halfway, meaning half water goes to shower head half goes to the tub faucet. No reason to bring attention to it, as I’m sure whoever cleans the tub would have noticed.
Stayed 2 nights in Jul 2025

4/10 Poor

Dennis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was fine but the channel controls are worthless. Am handicapped. Got back at 9:30pm. Had to park quarter mile in the back and walk. Dozens of partiers wandering around. . Not causing trouble but crowding out parking for people who pay for a room. Staff was good. I had to wait an hour for a luggage cart. Went to my room. Checked for cart. Got my stuff out of my car an hour after I checked in. Comfort Inn are usually the best and I will stay at Comfort again but not this one.
Stayed 1 night in Jul 2025