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Comfort Suites St Charles - St Louis

2.5 star property

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Photo gallery for Comfort Suites St Charles - St Louis

Exterior
Lobby
Lobby
Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1400 S 5th St, St. Charles, MO, 63301
  • Place, Ameristar Casino St. Charles
    ‪6 min walk‬
  • Place, Historic Main Street
    ‪9 min walk‬
  • Place, St Charles Convention Center
    ‪13 min walk‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(37 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

8.4 out of 10
Very good
(41 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Suites St Charles - St Louis

Hotel with free parking, 8-minute walk to Ameristar Casino St. Charles
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities.
Comfort Suites St Charles - St Louis offers 71 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 14 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us they can't get enough of the helpful staff at Comfort Suites St Charles - St Louis. During your stay, you're just a quick walk from Ameristar Casino St. Charles. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Ameristar Casino St. Charles and Historic Main Street
Comfort Suites St Charles - St Louis offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business center. The business-friendly Comfort Suites St Charles - St Louis also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This St. Charles hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Comfort Suites St Charles - St Louis.

Property is also known as

Comfort Suites Hotel St. Charles
Comfort Suites St. Charles
Comfort Suites St Charles St Louis
Comfort Suites St Charles - St Louis Hotel
Comfort Suites St Charles - St Louis St. Charles
Comfort Suites St Charles - St Louis Hotel St. Charles

Comfort Suites St Charles - St Louis Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 497 out of 1005 reviews
Rating 8 - Good. 301 out of 1005 reviews
Rating 6 - Okay. 105 out of 1005 reviews
Rating 4 - Poor. 54 out of 1005 reviews
Rating 2 - Terrible. 48 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Kathrine

Stayed 1 night in Nov 2025

2/10 Terrible

Amy

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
For the price I paid for this place, I would have expected a lot more than what we received! This place is way outdated, beat up and old. In the middle of watching TV, it shuts off and then when I turn it back on it says no signal. It’s sad to think you pay almost $200 of your well-earned money and this is what you get. Thankful we’re only here one night!
Stayed 1 night in Nov 2025

10/10 Excellent

Kristina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 4 nights in Oct 2025

2/10 Terrible

Jessica, Collinsville

Disliked: Cleanliness, amenities, property conditions & facilities
It was hair in the shower. No cable, was told they are having issues. Asked about compensation. NONE. The breakfast was okay, to be expected. The hallways looks gloomy and unwelcoming. Never will stay again.
Stayed 1 night in Nov 2025

8/10 Good

Perla

Stayed 2 nights in Oct 2025

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Sep 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities
excellent !
Stayed 1 night in Nov 2025

6/10 Okay

Gary

Travelled with group
Disliked: Property conditions & facilities
Staff was pulling a double shift. Seemed very irritating with checking people in. Room was fine, didnt like the quality of the pillows, just not my preference. Entrance area is not clearly marked and parking lots around the property are tore up.
Stayed 1 night in Nov 2025

6/10 Okay

Philip

Business traveller, Travelled with partner
Liked: Staff & service
Intermittent TV service. Heat/AC thermostat didn’t work. Piece of baseboard fell off from walking. Towels were worn out. $75 incidental charge at check in, just in case?
Stayed 2 nights in Oct 2025

4/10 Poor

Robin

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
It was ok for price. Very very noisy with highway noise.
Stayed 1 night in Oct 2025

10/10 Excellent

John, Little Rock

Stayed 4 nights in Oct 2025

6/10 Okay

Elicia

Liked: Cleanliness, amenities, property conditions & facilities
The checkin staff member was very nice but i was originally given a key and assigned to one room. I walked in and the room was occupied by a different guest. My second room was unoccupied thankfully.
Stayed 2 nights in Oct 2025

8/10 Good

Doraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean
Stayed 3 nights in Oct 2025

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities
Had issues with key for the room amd another set of keys for the same room afterword the employee transferred the reservation to a separate room after finally getting settled someone else came to the same room with a key and had to also change rooms after going out to dinner upon return keys failed to work again had to get yet another replacement
Stayed 1 night in Oct 2025

2/10 Terrible

Melissa

Disliked: Cleanliness
No
Stayed 1 night in Oct 2025

2/10 Terrible

Ella

Travelled with family
Disliked: Staff & service
During our stay my wife got sick and clogged the toilet. One of their staff said that and the plunger were loaned out alittle a while longer another staff was manning the front desk and stated all plungers were locked up until 7 am. I checked 7 am and another front desk person desk delivered a proply. The place also smelled of Marijuana.
Stayed 2 nights in Oct 2025

10/10 Excellent

John, Little Rock

Stayed 5 nights in Oct 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

William R

Stayed 3 nights in Oct 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
My whole family had a great nights sleep! We enjoyed our stay. Thanks
Stayed 1 night in Oct 2025

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

Kelby

Stayed 1 night in Oct 2025

8/10 Good

Jarod

Stayed 3 nights in Oct 2025

8/10 Good

Marco

Business traveller
Liked: Room comfort

Quiet & Comfortable

My visit was job-related, so a quiet and comfortable room at the end of a long day was important to me.
Stayed 3 nights in Sep 2025