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Comfort Suites St Charles - St Louis

2.5 star property

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Photo gallery for Comfort Suites St Charles - St Louis

Exterior
Lobby
Suite, Multiple Beds, Accessible, Non Smoking
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
1400 S 5th St, St. Charles, MO, 63301
  • Ameristar Casino St. Charles
    ‪6 min walk‬
  • St Charles Convention Center
    ‪13 min walk‬
  • Hollywood Casino Amphitheatre
    ‪4 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(31 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

8.4 out of 10
Very good
(35 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Suites St Charles - St Louis

Hotel with free breakfast, a quick walk to Ameristar Casino St. Charles
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities.
Comfort Suites St Charles - St Louis offers 71 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 14 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us they can't get enough of the helpful staff at Comfort Suites St Charles - St Louis. During your stay, you're just a quick walk from Ameristar Casino St. Charles. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Ameristar Casino St. Charles and Historic Main Street
Comfort Suites St Charles - St Louis offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business center. The business-friendly Comfort Suites St Charles - St Louis also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This St. Charles hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Comfort Suites St Charles - St Louis.

Property is also known as

Comfort Suites Hotel St. Charles
Comfort Suites St. Charles
Comfort Suites St Charles St Louis
Comfort Suites St Charles - St Louis Hotel
Comfort Suites St Charles - St Louis St. Charles
Comfort Suites St Charles - St Louis Hotel St. Charles

Reviews

Comfort Suites St Charles - St Louis Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 506 out of 1005 reviews
Rating 8 - Good. 308 out of 1005 reviews
Rating 6 - Okay. 104 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 37 out of 1005 reviews

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean budget stay.

This property is not expected to be a luxury stay. It was a good place to sleep for the activities that we planned. The breakfast is a good starter to the day with good choices. The room was clean with great water pressure and everything worked. My daughter and I walked to the Ameristar Casino late at night and felt that the area was safe to do so.
Stayed 2 nights in Jun 2025

8/10 Good

David

I liked it
Stayed 2 nights in Jun 2025

6/10 Okay

Kerry

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Rory

Liked: Property conditions & facilities
Clean, quiet area. Nice rooms
Stayed 2 nights in Jun 2025

2/10 Terrible

kathy

Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service at the front desk was amazing. The room was nice. Small cracks here and there. Small towels. Breakfast was nice but the worker was refilling the muffins without gloves on. Small gym but close to many restaurants and places. Would recommend staying here!
Stayed 3 nights in Jun 2025

4/10 Poor

Nicole

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked this room, I booked through Expedia. It was reserved as a pay in full at the hotel. However, the hotel charged my card the day before. I called them and it was explained that the manager gave approval to charge the first night in full a day ahead. I explained I booked through Expedianit their site. She said well my manager approved it and it is on our website. I explained yet again I didn't book through them. She said wel that is our policy. Next as we were arriving at the hotel I attempted to call to see if we could get checked in ahead of arrival. I was placed on hold for 10 mins and hung up. We were right down the street. At check in we were not given information about wifi, breakfast or the hours of the pool. Our stay was for 2 nights, housekeeping never came to the room to make the bed, freshen towls or empty the trash. We called the front desk foe fresh towels and was told we had to go down to get them. The towels were old, worn out and had holds and very small. Also once we checked in they hit my card for remaining balace and an additional $100, was never told to expect the full amount to be charged before check out or the extra money. Room was clean overall. I cannot speak on the breakfast selection as again the time for that was not shared at check in. I will never stay at another Comfort Suites, ever. I have booked many vacations through Expedia and never had any of them go off the agreed policy and just start charging my card.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Jun 2025

8/10 Good

Debbie

Travelled with family
Our room had some maintenance issues
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Coleen

The room had plenty of space for a family of 5. Their pool is kid friendly, only goes up to 4ft. My daughter enjoyed the exercise room. Our stay was awesome! Only reason I am giving 4 stars is because even though they took money at the start of the stay for incidentals, they made me pay at check out for a stained towel, my 8 year old spilled dr pepper, had to clean it up some how, which is what the incidental fee was for that they took when we first got there. Never had that happen anywhere else before. So just kinda confused as to why we had to pay at check out for something they had money to cover for. Even with that happening we will probably stay again, at least we know for next time, either that or just buy paper towels.
Stayed 3 nights in Jun 2025

8/10 Good

Luanne

Liked: Cleanliness, staff & service
We have stayed near highways often but the road noise at this hotel was more than we’ve experienced before. Had a difficult time sleeping. Staff was friendly. Didn’t eat breakfast because catching an early flight. A little difficult to figure out how to get to hotel and a bit of a workaround to leave.
Stayed 1 night in May 2025

10/10 Excellent

Cannie

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
The check in was very fast and the young man at the front desk was very professional.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Very nice room with lots of nice amenities. Really enjoyed my stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was terrific. A little hard to access the property, but once you're there, it was very nice. A terrific value for the cost!
Stayed 1 night in Jun 2025

8/10 Good

Kristen

Stayed 2 nights in Jun 2025

6/10 Okay

Kelli

Liked: Staff & service
Just okay. The walls are very thin so you could hear everyone coming and going out exit on the side of the building and walking around on the floor above. The breakfast is not great either However, it did the job and it was very economical.
Stayed 2 nights in Jun 2025

8/10 Good

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was decent but i paid over double through expedia compared to prices advertised on your website the day of our stay and your customer service did nothing about it and was rude
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, convenient to highway, casino, restaurants etc.
Stayed 2 nights in Jun 2025

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

thomas

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Don't book a suite

Booked a suite which was a joke. Looked like a normal room with a small sleeper loveseat that was so uncomfortable we ended up not pulling the sleeper bed out and just slept on the tiny loveseat. There was no bedding for it so we went to the front desk to ask for some sheets and a blanket and pillow. They did not offer to make it up for us. Just handed me a fiitted sheet, one blanket and a small pillow. I asked if they had a roll away bed I could get because the sleeper loveseat was so uncomfortable but they said no. I would not stay here again. It was clean and the beds were comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Near old town.
Stayed 4 nights in May 2025

10/10 Excellent

Michelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was very helpful from check-in to check-out. The rooms were spacious and clean! The breakfast was amazing!
Stayed 2 nights in May 2025