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Embassy Suites by Hilton St. Louis St. Charles

3.5 star property

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Photo gallery for Embassy Suites by Hilton St. Louis St. Charles

Lobby
Premium bedding, in-room safe, desk, iron/ironing board
Reception
Meeting facility
Coffee shop

Popular amenities

  • Pool
  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
2 Convention Center Plz, St. Charles, MO, 63303
  • St Charles Convention Center
    ‪1 min walk‬
  • Ameristar Casino St. Charles
    ‪19 min walk‬
  • Hollywood Casino
    ‪8 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Bathtub)

  • Sleeps 5
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds (Wellness, In-room air purification)

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 2 Queen Beds (Wellness, In-room air purification)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Presidential Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Presidential Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed, Non Smoking

LCD TV, pay films

Presidential Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(56 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Wellness, In-room air purification)

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed (Wellness, In-room air purification)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Corner

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(86 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Accessible (Hearing)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

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includes taxes & fees
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About this property

Embassy Suites by Hilton St. Louis St. Charles

Pet-friendly hotel with free breakfast connected to the convention center in St. Charles
This hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast is provided, as well as free self parking, a free area shuttle, and a free manager's reception. Other amenities include a bar/lounge, a coffee shop/cafe, and WiFi in public areas.
Embassy Suites by Hilton St. Louis St. Charles offers 296 accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Embassy Suites by Hilton St. Louis St. Charles. During your stay, you'll be connected to the convention center, and just a quick walk from St Charles Convention Center. Features include free self parking, a free area shuttle, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage, and limo or town car service
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Just a 3-minute drive from Ameristar Casino St. Charles and a few minutes from Hollywood Casino Amphitheatre
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites by Hilton St. Louis St. Charles offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee.

A business center, meeting rooms, and limo/town car service are available. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Embassy Suites by Hilton St. Louis St. Charles. Free self parking is available.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton St. Louis St. Charles has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2005

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel St. Louis-St. Charles
Embassy Suites St. Louis-St. Charles
Embassy Suites St. Louis-St. Charles Hotel
Embassy Suites St. Louis St. Charles Hotel
Embassy Suites St. Louis Hotel
Embassy Suites St. Louis St. Charles
Embassy Suites St. Louis
Embassy Suites St. Louis St. Charles
Embassy Suites by Hilton St. Louis St. Charles Hotel
Embassy Suites by Hilton St. Louis St. Charles St. Charles
Embassy Suites by Hilton St. Louis St. Charles Hotel St. Charles

Embassy Suites by Hilton St. Louis St. Charles Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 694 out of 1099 reviews
Rating 8 - Good. 221 out of 1099 reviews
Rating 6 - Okay. 89 out of 1099 reviews
Rating 4 - Poor. 52 out of 1099 reviews
Rating 2 - Terrible. 43 out of 1099 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Elias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in system was slow. Not enough luggage carts.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Dinner was delicious. Very Clean
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fantastic hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Alicia

Stayed 4 nights in Apr 2025

4/10 Poor

Beatrice, Spanaway

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The bathtub was not clean. The front desk when checking in was not friendly or helpful. The restaurant was very good. The alarm that sounded like the Purge starting at 5am was awlful no guidance, just get out the building-fire trucks and no fire and no explanation. Terrible Breakfast bar was nice but cold.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Not our typical stay here.

Bathtub had mold/mildew, a bunch of rust, along with the shower walls dirty. There was no shampoo in the dispenser. No sheets/pillowcase for the couch bed/pull out, had to call and got some brought to us but still no pillowcase and missing a sheet. Counters were dirty, so I cleaned those with wipes I had. The whole place needed vacuumed. It’s just in need of upgrades, I actually had a severe allergic reaction after staying, and I’m thinking, because of the mold, dust, lack of cleanness. Also, the eve reception is a nice bonus, but no one up keeps the food and it just turns into a mess after kids rummage though, you may just wanna have someone man it and hand out the snacks or just don’t have it all together. The floor was super sticky in this area and that continued the next morning at breakfast. Due to the amount of kids staying for a conference there was no seating in the breakfast area. They were just waiting for a ride. I wish someone would’ve taken initiative to move them out of that area and put them into a conference type holding room area to wait, because we had no place to sit so we stood to eat.
Stayed 1 night in Apr 2025

8/10 Good

Sean

Travelled with family, Travelled with partner
Liked: Amenities
Was ok for our stay. Not as nice as it was as it last year
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities

What the heck jonathan

Jonathan decided to answer a 45 minute phone call in the middle of our check in. Then gave us the wrong room? And the tv was broken.
Stayed 1 night in Apr 2025

10/10 Excellent

cherish, pinckneyville

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and evening atmosphere
Stayed 1 night in Apr 2025

2/10 Terrible

Kasie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Bart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Olivia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway from the city. Highly satisfactory location and staff were AWESOME!
Stayed 2 nights in Apr 2025

4/10 Poor

Alex

Stayed 1 night in Apr 2025

8/10 Good

Shaunte

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Experience

A quick overnight to celebrate a birthday and awakened at 11:00 p.m. with a false emergency alarm! Otherwise a good experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Prescott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness

Party central, go somewhere else to relax.

Very busy hotel. If you are wanting a quiet time, dont book. Hotel full of sports teams with canceled games due to rain. The place was one giant hotel turned teen hangout. You could wait up to 5 or more minutes on 1 of 3 elevators due to people from off the streets coming inside to do prom pictures inside the glass elevators. This happened time and time again, and staff do not monitor who comes in and out. Pool was cloudy and full to the point it was hard to move. 3 seperate kid's birthday parties inviting guest who were not staying at the hotel. Pool deck was full of dressed parents taking up all the seats, and propping the side door to stand and smoke weed. Cold air gushing inside to the pool area. We left after the last heard of 15 kids arrived with only 1 family actually staying there. We finally fell asleep when a teen pulled the fire alarm and the fire alarm starts talking to evacuate. Mayhem. It took 45 min for things to calm down, strobe lights inside room to stop flashing. Breakfast was okay, but again, overan with teens and kids without parents running around. The staff do nothing to patrol people off the streets vs paying customers. Parking again taken up by people not even staying there. Paid customers parking far away lugging bags in the rain, while the covered area is full of birthday guests unloading pizza boxes, baloons, cakes, etc. This hotel does not value its paying honors members over people off the streets. Hotel beds are springy feeling. Room was clean.
Stayed 1 night in Apr 2025

8/10 Good

Mary Ann, Danvers

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and easy to access. Close to alot of things to do in st charles. The beds were not the most comfortable. Rooms were spacious
Stayed 1 night in Apr 2025

8/10 Good

Rowdy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Definitely be returning.
Stayed 1 night in Apr 2025

10/10 Excellent

Janna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this hotel. Great breakfast with something for everyone in the family. The pool was closed for cleaning our first night, but the rest of the time our kids used it lots!
Stayed 1 night in Apr 2025

8/10 Good

Nialia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Feb 2025

8/10 Good

Brandi .

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only issues was the pool and hot tub being closed. They did allow us to check out later and i appreciated that.
Stayed 2 nights in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful

Amazing front desk person, property is well maintained. Our suite was wonderful. The evening cocktails and snacks were great. The buffet breakfast was made to order omelettes was more than we could ever ask for. A great stay in a great hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Mar 2025