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The West End

2.0 star property
VIP Access

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Photo gallery for The West End

Terrace/patio
Lobby
Lobby sitting area
Front of property
Coffee/tea maker

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
4215 Lindell Blvd, St. Louis, MO, 63108
  • St. Louis University
    ‪11 min walk‬
  • Barnes Jewish Hospital
    ‪16 min walk‬
  • St. Louis Zoo
    ‪6 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Design Room

Design Room

Design Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Multiple Beds, Non Smoking, Private Bathroom

Executive Suite, Multiple Beds, Non Smoking, Private Bathroom

Executive Suite, Multiple Beds, Non Smoking, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Futon

View all photos for Family Quadruple Room, 2 Queen Beds, Non Smoking, Private Bathroom

Family Quadruple Room, 2 Queen Beds, Non Smoking, Private Bathroom

Family Quadruple Room, 2 Queen Beds, Non Smoking, Private Bathroom

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom

Deluxe Triple Room, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom

Deluxe Triple Room, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom

7.4 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About this property

The West End

Hotel with a 24-hour fitness center, near St. Louis University
Along with a 24-hour fitness center, this hotel has self parking and coffee/tea in a common area. WiFi in public areas is free. Other amenities include laundry facilities and express check-out. Housekeeping is available on request.
The West End offers 45 accommodations with complimentary bottled water and coffee/tea makers. Smart televisions come with digital channels and Netflix. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at The West End, you're just a quick walk from Cathedral Basilica of St. Louis. Features include free WiFi in public areas, plus a 24-hour gym and laundry facilities.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include laundry facilities, an elevator, and coffee/tea in a common area
  • Onsite recreation includes a 24-hour gym
  • 10 minutes by foot from St. Louis University and a 4-minute drive from St. Louis Union Station
As a guest of The West End, you'll find a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. WiFi is free in public spaces. The West End also features express check-out and an elevator. Parking is available for a fee.

Smoking is allowed in designated areas at this St. Louis hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Fixed shower seat
  • Hand-held showerhead
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Hulu
  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

The front desk is open Tuesday - Thursday (9:00 AM - 5:00 PM) and Friday - Sunday (9:00 AM - 10:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cribs (infant beds) are available for USD 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 10 per night (in/out privileges)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Housekeeping fee: USD 15 per night
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property's front desk is open during the following times:
  • Tuesday - Thursday: 9:00 AM - 5:00 PM
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

Property is also known as

The West End Hotel
The West End St. Louis
The West End Hotel St. Louis

The West End Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 126 out of 247 reviews
Rating 8 - Good. 59 out of 247 reviews
Rating 6 - Okay. 37 out of 247 reviews
Rating 4 - Poor. 17 out of 247 reviews
Rating 2 - Terrible. 8 out of 247 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

They were nice but won't stay again.

The person at the front desk checked if our room was ready and said it was clean. We walked into the room and it was much, much smaller than what was shown online (it happens) but then the bathroom was a huge mess with drywall dust everywhere. They clearly did some remodeling and didn't clean the room yet. There was even dust on the furniture outside the bathroom and a half empty mug on the desk. While checking in we noticed other guests were also complaining about their rooms being dirty and one was supposed to be getting a new one. They did apologize without question and gave us a new room. The new room was exactly what was shown online. The bathroom was the same as the other but was 100% clean. However, the hotel as a whole feels like something designed by someone who hasn't actually set up a hotel before. The shower, for example, has a shower head on a sliding holder connected a handle mounted on the wall of the shower. But none of those pieces were purchased or designed to go together because the slider did not fit the shower head, which meant the shower head flew off the slider as soon as the water was turned on and sprayed water everywhere. The handle the slider was on was just a standard shower safety handle so the slider would only stay at the bottom. This all meant I had to wedge the shower head into the safety handle where it only sprayed at my waist or I had to hold it the entire time. You get the idea.
Stayed 1 night in Mar 2025

6/10 Okay

Angel

Travelled with family
The checkin was easy, the staff was nice. The room was cute, but small. What i didnt like is that with the damage deposit, we end up paying almost $270, and we didnt feel safe. The smoke detector in the room was disconnected and stored in the bedside table, we were accosted by some drunk couple in the parking garage( im a single mom with 2 teens), and the only thing between us and the hall once we were in our room was a chain lock and a key pad that only required a 4 digit number to unlock. Nothing happend once we returned to our room but it was still a little unsettling not having the safty of a stronger locking system, or a working smoke alarm.
Stayed 1 night in Mar 2025

8/10 Good

Sonja, Durham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very accommodating
Stayed 4 nights in Feb 2025

8/10 Good

Cherie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very impressed with Heather who checked us in. She knew all tge answers to my questions and was very polite. I woukd recommend staying here. Very quiet too.
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay.
Stayed 1 night in Mar 2025

10/10 Excellent

TATYANA

Liked: Cleanliness, staff & service, property conditions & facilities
I would like to say that Heather was very nice and professional. She made sure all and any of my needs was token care of. I will visit this property again!
Stayed 3 nights in Mar 2025

8/10 Good

DOUGLAS E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Travelled with group

Great, cozy hotel!

This was the perfect hotel for a quick visit to see a concert at the Enterprise Center. It is very cute, clean, and safe. I will definitely be staying again!
Stayed 1 night in Mar 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was good value for the price; our Quad room was comfortable and accessible, and the kitchen appliances in the main common room were a useful option. We refilled our coffee and tea many times at all hours. The small workout room has the basics and doesn't feel too crowded. The photos and descriptions are all accurate. We had some hall/room noise bleed thru during the night, but nothing obnoxious or sustained. All guests observed the quiet hours. Check-in/out was very easy and the attached gated parking garage was convenient with a code. There's a Walgreens across the street. We could easily walk to 2 wine bars, a jazz club, a coffee shop, and a fantastic Indian food truck in the gas station parking lot on the corner. For those who are comfortable with city walking, the Metro train stop is less than a mile down a main street, and we were able to catch a bus to downtown at the stop across the street. The city seems to have excellent street & lot parking for drivers.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alex

Stayed 2 nights in Feb 2025

10/10 Excellent

Mitch

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here during a road trip. Hotel and staff were lovely! Parking is a gated garage, which is perfect for most, but we were in a moving truck that wouldnt fit. Staff was incredibly helpful in finding us alternate parking and making sure all our needs were met.
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Stayed 1 night in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Isabella

Travelled with group
Disliked: Staff & service, property conditions & facilities
When we arrived at the property, the room they rented us didn't lock. We went to press in the code and it just opened and just remained open. This was a major safety concern for us. The front desk attendant wasn't very helpful and initially promised us a refund after we were switched between three different rooms before finally receiving the one we originally booked. However, when we checked out, we were told we would no longer be receiving that refund. It took us two hours to get settled into the room, and the whole experience felt unfair. I would not book this place again—it was a terrible experience. (Some of the rooms also have aluminum on them to keep the doors locked, i don’t know thought that was odd)
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

meh ...

For the cost it was an acceptable room in a nice location. The bath mat was dirty with something dried on it and the bathroom itself wasn't very clean. I had to park outside of the garage due to the size of my vehicle and there was damage done to it and something added to my gas tank. I understand this isn't the hotel's fault, but it is given as a suggestion to use the parking garage. I also found the shower head to be so high in the shower that it was hard for me to stand under it to wash the shampoo out of my hair without being pressed against the wall of the shower. I'm 5'8", so average height.
Stayed 2 nights in Feb 2025

2/10 Terrible

Vincent

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one working at night. We went out came back and our door code would not work. No one there to open the door, we called the number and got the run around, put us in another room with our belongings locked in our original room. Did not get into our original room until 9:30 am. What a joke. Also ended up getting bit up with what I presume are bed bug bites. Now I am having to spray down our bags and car to make sure we do not bring bugs home.Do not stay here people.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2025

4/10 Poor

Chris

Disliked: Property conditions & facilities
The “hotel” was not really a hotel, it reminded me of a long term rental condo. It was clean but seemed shabby to me.
Stayed 2 nights in Feb 2025

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Kendall

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Towels had hair on them and looked dirty and dingy. The towels were thin and almost breaking apart. Floors were not swept, there were crumbs all over.
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with group
Stayed 1 night in Feb 2025

8/10 Good

Toni Kristine

Liked: Amenities
First time guest. It met my needs.
Stayed 3 nights in Jan 2025