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Carlton Hotel St Moritz

5.0 star property
VIP Access

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Photo gallery for Carlton Hotel St Moritz

Front of property
Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated
Flat-screen TV
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Via Johannes Badrutt 11, St. Moritz, GR, 7500
  • Place, Rhaetian Railway
    ‪2 min walk‬
  • Place, St. Moritz Leaning Tower
    ‪5 min walk‬
  • Place, Lake St. Moritz
    ‪10 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room, Lake View (35 m²)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Double Room, Lake View (35 m²)

  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Lake View (70 m²)

Deluxe Suite, Lake View (70 m²) | Living area

Deluxe Suite, Lake View (70 m²)

  • 70 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Lake View (80 m²)

Premium bedding, free minibar, in-room safe, individually decorated

Grand Suite, Lake View (80 m²)

  • 80 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Lake View (55 m²)

Junior Suite, Lake View (55 m²)

Junior Suite, Lake View (55 m²)

  • 55 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Lake View (65 m²)

Junior Suite, Lake View (65 m²)

Junior Suite, Lake View (65 m²)

  • 65 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Carlton Suite, Lake View (95 m²)

Premium bedding, free minibar, in-room safe, individually decorated

Carlton Suite, Lake View (95 m²)

  • 95 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Penthouse, Lake View (Suite)

Premium bedding, free minibar, in-room safe, individually decorated

Penthouse, Lake View (Suite)

  • 386 sq m
  • 3 bedrooms
  • Lake view
  • Sleeps 6
  • 5 King Beds

View all photos for Corner Junior Suite, Lake View, (75 m²)

Corner Junior Suite, Lake View, (75 m²)

Corner Junior Suite, Lake View, (75 m²)

  • 75 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Lake View (55 m²)

Junior Suite, Multiple Beds, Lake View (55 m²)

Junior Suite, Multiple Beds, Lake View (55 m²)

  • 55 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Junior Family Suite, Lake View (80 m²)

Junior Family Suite, Lake View (80 m²)

Junior Family Suite, Lake View (80 m²)

  • 80 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Family Suite, Lake View (115 m²)

Grand Family Suite, Lake View (115 m²) | Living area

Grand Family Suite, Lake View (115 m²)

  • 115 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Carlton Two-Bedroom Suite, Lake View (160 m²)

Premium bedding, free minibar, in-room safe, individually decorated

Carlton Two-Bedroom Suite, Lake View (160 m²)

  • 160 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds and 1 Double Murphy Bed

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Exterior
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includes taxes & fees
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About this property

Carlton Hotel St Moritz

Family-friendly ski hotel with 2 indoor pools
Carlton Hotel St Moritz offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Change of towels is available on request.
Carlton Hotel St Moritz offers 64 accommodations with free minibar items and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This St. Moritz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 indoor swimming pools are on site along with an outdoor pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Carlton Spa has 6 treatment rooms. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

During your stay at Carlton Hotel St Moritz, you're just a quick walk from Engadin Valley. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Enjoy local cuisine at Romanoff, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the outdoor and 2 indoor pools or soak in the hot tub
  • Indulge with Ayurvedic treatments, aromatherapy, or hot stone massages at Carlton Spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 15-minute walk of St. Moritz Leaning Tower and Berry Museum
  • Free train station pick-up, local-area, and ski shuttle service
  • Dogs welcome for a fee
After a day on the snow, indulge in a treatment at the full-service spa, soothe your muscles in the hot tub, or take an invigorating swim in one of the 2 indoor swimming pools. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Carlton Hotel St Moritz helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

There are 2 restaurants on site, along with a coffee shop/café. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers an outdoor pool, a complimentary children's club, and a sauna. Free self parking and valet parking are available.

This 5-star St. Moritz hotel is smoke free.

Guests are served free full breakfast daily from 7 AM to 11 AM.
Romanoff - This restaurant specializes in local cuisine and serves breakfast and dinner. A children's menu is available.
Da Vittorio - St Moritz - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. 2-star Michelin rating. Reservations are required. Open select days.
Carlton Bar - This bar serves lunch and light fare. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 2 km
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Limo/town car service
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7 AM to 11 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Carlton Bar
  • Da Vittorio - St Moritz
  • Romanoff

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between March 26 and December 8.

Access methods

Staffed front desk

Pets

  • Pets: CHF 55 per pet, per day
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 1475 per vehicle (roundtrip, maximum occupancy 6)
  • Pet fee: CHF 55 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Carlton Hotel St Moritz offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note the hotel's daily food and beverage credit cannot be used for dinner at Da Vittorio - St. Moritz.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This hotel is rated 5 stars.

Property is also known as

Carlton Hotel St
Carlton St Moritz
Hotel Carlton St Moritz
St Moritz Carlton
St Moritz Carlton Hotel
Carlton Hotel St Moritz Hotel
Carlton Hotel St Moritz St. Moritz
Carlton Hotel St Moritz Hotel St. Moritz

Carlton Hotel St Moritz Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 38 out of 40 reviews
Rating 8 - Good. 2 out of 40 reviews
Rating 6 - Okay. 0 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Gaetano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay and great customer service! We will be coming back thank you so much for a wonderful time.
Stayed 6 nights in Feb 2025

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

During our stay, we found the majority of the staff to be exceptional in their service and friendliness. However, we did encounter a slight challenge with the concierge. Unlike the rest of the team, his demeanor felt a bit less welcoming, and we often had to work harder to extract information from him. Typically, we expect concierges to be eager to share insights and provide helpful recommendations. Overall, while our experience was largely positive, a more engaging approach from the concierge would have enhanced our stay even further.
Stayed 3 nights in Feb 2025

10/10 Excellent

Shalik, Philadelphia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and quiet and the service was too notch. The pool and and spa area was amazing.
Stayed 1 night in Jan 2024

10/10 Excellent

Lola, Forest Hills

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always available transportation to and from ski slopes and to shops. Very friendly staff at ski shop and front desk.
Stayed 2 nights in Jan 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A for service, what a great hotel!
Stayed 1 night in Dec 2023

10/10 Excellent

tania

Stayed 4 nights in Feb 2023

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional in every way!

It was one of my most memorable experiences. Absolute seamless luxury experience of hospitality, and exceptional service. Private car service to Corviglia base and city center was available at moment's notice. Everyone made sure we were well taken care of. Dining at Da Vittorio was superb. Definitely deserve 10 out of 10!
Stayed 3 nights in Jan 2023

10/10 Excellent

Abdullah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Great service.
Stayed 3 nights in Feb 2020

10/10 Excellent

Lin, MD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give The Carlton St. Moritz a rating beyond excellent, I would do it in a heartbeat! From the time we arrived, to the time we left— everything was perfection. I really can’t express how much they blew me away with their sincere attentiveness and warmth. Every single staff member we encountered during our stay was amazing! There was nothing that we requested that they didn’t take care of. This is beyond a 5-star hotel in my eyes. I can’t wait to revisit and enjoy this beautiful property and it’s wonderful staff again! Absolutely phenomenal!
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Carlton is obviously a five-star hotel. Everything is top notch in the staff is incredible. Every one of the staff went out of their way to make sure that it was the best stay ever. Rooms were incredible and the view was outstanding. Restaurants were also fantastic. If I could give the six stars I would. Best hotel I’ve ever stayed at by far.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019

10/10 Excellent

mja

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the nicest hotel stays we have ever had. Nice touches included Bentley car transportation, top of the line amenities, complimentary fruit & water in room daily. Staff was so nice and accommodating it was truly a pleasure to stay there.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2019

10/10 Excellent

GIRIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection!

The service at Carlton Hotel was top-notch! Staff were attentive without being overwhelming, and always wanted to ensure I had a great stay. The lounge is really comfortable with a great fireplace, and staff in the dining room at breakfast were very friendly and always ready with more coffee (thank you Giovanni!). The room was exceedingly comfortable (if a bit dated in design) and had spectacular views of the lake. Definitely the best place to stay in St Moritz!
Stayed 2 nights in Dec 2018

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

A good deal for a five star hotel. I liked the fact that room service was great and cheap, and goodies offered in the room were free!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

The hotel is perfectly located from everything. The service and staff is excellent. The restaurants and food were amazing. I would definitely recommend it. They made our stay even more worthwhile
Stayed 3 nights in Mar 2018

10/10 Excellent

Andrew, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Skiing Resort in Europe

Just blown away by the overall experience of the hotel. The service, room, amenities, spa, etc were all superb. Will be booking my stay next year ASAP!
Stayed 3 nights in Dec 2017

10/10 Excellent

xiying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is wonderful. Unforgettable experience！

10/10 Excellent

Shadi, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay in St Moritz

Amazing hotel with lot of activities around

10/10 Excellent

T, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel for a little luxury

This was without doubt the best hotel we have ever stayed in for service. The staff made you feel welcome and couldn't do enough for us. I have stayed in many five star hotels previously and would rate this a six rather than five it was so superior to any other hotel I have stayed in. The staff seemed to be genuinely wanting you to enjoy your time with them. The fact that they met us at the station without us asking is just one of the lovely touches that occurred. The hotel indoor outdoor pool was divine so well set up and comfortable I used it every day. The meals were outstanding even when we had the half board option included in our price. We were very lucky with the weather as it was outstanding. All the lovely touches in the room were also appreciated like the mini bar being part of the cost and some nice chocolates and fruit on arrival. The room was a great size and the views over the lake just magnificent from our balcony. The bathroom was the best size and appointment on any I have stayed in. The price was a little more than some five star but worth every cent if you want a special treat.