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Hotel Santana

4.0 star property

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Photo gallery for Hotel Santana

Garden
Spa
Front of property – evening/night
Garden
Seasonal outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Triq il Maskli, Qawra, St. Paul's Bay, Malta, SPB1482
  • Place, The Malta Classic Car Collection
    ‪3 min walk‬
  • Place, Bugibba Beach
    ‪5 min walk‬
  • Place, Malta National Aquarium
    ‪8 min walk‬
  • Airport, Luqa (MLA-Malta Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Double or Twin Room

In-room safe, desk, free WiFi, bed sheets

Standard Double or Twin Room

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 48 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • 11 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Santana

Along with a restaurant, this smoke-free hotel has a bar/lounge and a poolside bar. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Hotel Santana offers 252 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels and pay movies.

Bathrooms include showers and complimentary toiletries. This St. Paul's Bay hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Santana. During your stay, you're just a quick walk from Bugibba Beach. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at The Moire, a buffet restaurant that serves Mediterranean cuisine
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a sauna
  • Just a 4-minute drive from Bugibba Square and 12 minutes from St. Paul's Cathedral
Hotel Santana offers its guests a sauna and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A library, a terrace, and multilingual staff are also featured at Hotel Santana. Self parking is free.

This 4-star St. Paul's Bay hotel is smoke free.

The Moire - This buffet restaurant specializes in Mediterranean cuisine and serves breakfast and dinner.
Castagna - This coffee shop serves brunch and lunch. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Castagna
  • The Moire

Things to do

  • Library
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Built in 1996
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 1 to August 31:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 0.50 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 7:00 PM.
  • Up to 3 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Malta. This property is rated 4 stars.

Property is also known as

Hotel Santana
Hotel Santana St. Paul's Bay
Santana Hotel
Santana St. Paul's Bay
Hotel Santana Hotel
Hotel Santana St. Paul's Bay
Hotel Santana Hotel St. Paul's Bay

Hotel Santana Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 198 out of 833 reviews
Rating 8 - Good. 365 out of 833 reviews
Rating 6 - Okay. 166 out of 833 reviews
Rating 4 - Poor. 83 out of 833 reviews
Rating 2 - Terrible. 21 out of 833 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool area and decent breakfast.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Ivor

Liked: Cleanliness, staff & service, property conditions & facilities
This was good quality stay at a good price
Stayed 8 nights in Apr 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast , great staff
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Cheryl

Fantastic hotel, would like to go back in the summer to appreciate the hotels facilities more
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money , all the staff very helpful, wide range of food available for breakfast to suit all
Stayed 14 nights in Dec 2024
Verified

8/10 Good

Henoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, friendly staff
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed one night. We were spending the time with family visiting from the UK. We live in Malta, but have long weekends in local hotels. The Santana is among the top 5.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, safe, clean and great location

We really enjoyed our stay at Santana. I came on my own with my 2 children and felt really safe. The hotel staff were friendly, breakfast was excellent and location was perfect for wandering around or getting buses.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good

Good space in the room
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and value for money

All the staff were excellent, extremely helpful, polite, friendly, efficient and knowledgeable. I used the indoor pool, jacuzzi, sauna and had 2 massages all very good. The food was excellent. The hotel was very clean everywhere, well maintained, i would definitely stay there again and recommend it to anyone. Well done a very enjoyable stay
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for the price point.
Stayed 7 nights in Apr 2023
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, facilities, breakfast and staff. Could do with an updated bathroom as looking a bit tired. Great price as out of season.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a central location and has excellent facilities. The staff are all very friendly and the rooms very spacious and clean.We have stayed at this hotel 7 times now and would delivery recommend it to others.
Stayed 14 nights in Aug 2023
Verified

8/10 Good

Colin James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value!
Stayed 7 nights in Feb 2023
Verified

8/10 Good

albert david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family visit

Friendly hotel near amenities and shops, plenty of choice at breakfast but could do with food being a bit warmer ., fruit juice is terrible.. otherwise a very pleasant stay.
Stayed 8 nights in May 2025
Verified

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Amenities
Not the best. Wouldnt stay here again.avergae. was clean and locaiton ok. Some good bits but overall not the best. Compare some other places
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Mrs.M F

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel, good location

Our third stay here and as good as previously. Although the bus station is so near and convenient the hotel is in a quiet location. Plenty of bars and restaurants nearby. Room had everything we needed. Particularly liked the room lighting. Often hotels have bedroom lighting too dim to read by. Reception staff very helpful.. Will stay again.
Stayed 10 nights in Jan 2025
Verified

8/10 Good

Massimo Valerio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel. The zone would be beautiful, but for me they ruined the landscape by building too much.
Stayed 3 nights in Nov 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A nice well maintained hotel. We had hired a car so the free car park opposite was a bonus. Near to many restaurants, breakfast at the hotel was good. Roof top bathing area with a pool was super, if cold, just what you needed in the heat. Room was nice and clean but bed a bit hard.
Stayed 4 nights in May 2024
Verified

4/10 Poor

leah

Disliked: Cleanliness, amenities, property conditions & facilities
This property is dated and is in need of a refurbishment. The in house singing and quiz nights are extremely loud and terrible. The breakfast and dinner buffets are not great.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Alexander

Good breakfast, but a bit repetitive, no mushrooms or grilled tomatoes.
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Returning
Stayed 28 nights in Oct 2023
Verified

4/10 Poor

Anamaria

Disliked: Cleanliness, property conditions & facilities
Unfortunately we didn't realise the room we have booked it was very small (the door didn't open because of the bed, there was no space to walk around the bed). The bathroom was very small and damp, no balcony, only a small window. The window was pointing towards the inner garden terrace which had karaoke, loud music and loud conversations.
Stayed 7 nights in Aug 2025
Verified

2/10 Terrible

Varun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth it.

They couldn't find my booking, and I had to wait for almost 2.5 hours and then ended up paying for the night. I had to wake up early and got a refund for the first night after 2 days. I had to ask for compensation so they upgraded my room. After being in the room, I observed several bugs. Some of the staff was also rude.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

dianking

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great welcome from the reception staff. I also loved the hotel’s tour guide, Annie, who gave me great advice on what to do and what to do in Malta. She really took the time to explain everything to me in detail and with a smile. I'll be back. Dianking
Stayed 6 nights in Mar 2023