2/10 Terrible
Sara R.
18 Apr 2025
Liked: Cleanliness
Property was double booked
When we arrived in Madeira Beach after driving 1000 miles from Ihio, we found that the property had been double booked, and the other couple who booked property were given the reservation. The owner if the property lives upstairs, and they vacated the space to allow us to stay there. They were very accomodating but we had to wait until 7:30 to go into property. The original booking was for a ground floor studio with use if private pool, which was a huge part of why i chose this property. We were allowed use if the pool, but it was in no way private and we had to have permission from the other couple who reserved the same space. The space we stayed in was nice, but it was not private, as each day someone had to come to property for different reasons. What was supposed to be a relaxing, romantic trip was very limited due to the double booking. I would at least like a partial refund due to the later check in time and other inconveniences. Again, the owners were very nice. But the booking was not at all what I paid for.
Sara R.
Stayed 4 nights in Apr 2025