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Windward Passage Hotel

3.5 star property

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Photo gallery for Windward Passage Hotel

View from property
Superior Room, 1 King Bed, Ocean View
Interior entrance
Courtyard
Front of property – evening/night

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Gym

Explore the area

View in a map
Veterans Drive Charlotte Amali, Po Box 640, St. Thomas, St. Thomas, 804
  • Blackbeard's Castle
    ‪14 min walk‬
  • Yacht Haven Grande Marina
    ‪2 min drive‬
  • Magens Bay Beach
    ‪6 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪7 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Ocean View

In-room safe, individually decorated, individually furnished

Superior Room, 2 Double Beds, Ocean View

7.2 out of 10
Good
(23 reviews)
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

In-room safe, individually decorated, individually furnished

Superior Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(41 reviews)
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(115 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.2 out of 10
Good
(129 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Windward Passage Hotel

Hotel in St. Thomas with a fitness center and an outdoor pool
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and concierge services.
Windward Passage Hotel offers 151 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The shopping around Windward Passage Hotel gets high marks from our customers. During your stay, you're just a quick walk from Cathedral of St. Peter and St. Paul. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to the airport and the location
  • 6 minutes by car from Magens Bay Beach and 10 minutes from Bolongo Bay
Windward Passage Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and 2 meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at Windward Passage Hotel. Self parking is free.

Windward Passage Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Windward Hotel
Windward Passage Hotel
Windward Passage Hotel St. Thomas
Windward Passage St. Thomas
Charlotte Amalie Holiday Inn
Holiday Inn Charlotte Amalie
Windward Passage Hotel St. Thomas, U.S. Virgin Islands
Windward Passage
Windward Passage Hotel Hotel
Windward Passage Hotel St. Thomas
Windward Passage Hotel Hotel St. Thomas

Windward Passage Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 402 out of 1368 reviews
Rating 8 - Good. 341 out of 1368 reviews
Rating 6 - Okay. 274 out of 1368 reviews
Rating 4 - Poor. 180 out of 1368 reviews
Rating 2 - Terrible. 171 out of 1368 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location the best
Stayed 9 nights in Apr 2025

6/10 Okay

David, Oro-Medonte

Business traveller
Disliked: Amenities
Good location & outdoor facilities. Otherwise tired & needs updating like the lobby.
Stayed 2 nights in May 2025

10/10 Excellent

Derrick

Disliked: Staff & service, amenities, property conditions & facilities
The location is perfect the hotel is horrible though. They had to change my room 3 times because I kept getting non stop brown water coming out of the sink and tube in the bathroom. I paid 2 grand to stay here for a week and there was no breakfast included the other hotels in the area there wasn’t any microwave in the rooms to heat up food you had buy outside and bring back my overall experience was horrible and I wouldn’t recommend this hotel to enemy!
Stayed 8 nights in Apr 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

JO ANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and room was nice. I loud music at night bothers you maybe not at place for your stay. Didn't bother us.
Stayed 1 night in May 2025

4/10 Poor

Pierre

Travelled with partner
Disliked: Amenities, property conditions & facilities
The place would be great if there was some tender love given to the place. Need activities like fitness center, possible spa etc. big place a lot of possibilities but no attractions in the hotel to enjoy. Need mad upgrade a better refrigerator that was cold and in room amenities, like soap and shower products instead of packs of nothing that you can use. Also chest drawers would be nice to put clothes in instead of living out of suitcase every day.
Stayed 9 nights in Apr 2025

6/10 Okay

Ceola, Saint Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel to stay at.
Stayed 2 nights in Apr 2025

8/10 Good

Xenia

Travelled with family
Liked: Amenities
Did not have a microwave which I dislike but iverall was ok.
Stayed 2 nights in Apr 2025

6/10 Okay

Cory, Memphis

Travelled with family
Liked: Staff & service, amenities
Safe did not work, stains on floors and walls. Orange colored water in bathroom faucet.
Stayed 2 nights in Apr 2025

8/10 Good

Orita

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our one night
Stayed 1 night in Apr 2025

2/10 Terrible

Billy

Travelled with partner
Disliked: Staff & service, amenities
They didn't have drinking water
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to stop when we land in St. Thomas from LA. We stay just a day or 2 before heading to St. John but it is clean and convenient and close to shopping! I recommend getting ocean view 💯
Stayed 1 night in Apr 2025

4/10 Poor

Joyce

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Upon arriving, lobby bathrooms were out of order. Room toilet had to be repaired immediately upon checking in. One of the two elevators worked. Ceiling leaked around elevator on 2nd floor. Towels on floor by elevator to soak up water. Drab, uninviting lobby and hotel overall. Very unimpressive building that needs facelift. Eerie, not well lit walking in corridors at night. In desperate need of modernizing and remodeling. Pictures online do not accurately represent the negative condition of hotel. Should be removed from your repertoire of hotels you represent. Most agents are not welcoming. I'm sure it may have been grand in its day. Total renovation needed.
Stayed 4 nights in Apr 2025

6/10 Okay

Irmine

Travelled with family, Travelled with partner
Liked: Cleanliness
Some of the staff weren't friendly at all. Last year I stayed there and the staff was much more pleasant. It would be nice if they would have contenential breakfast and would be able to get coffe every day not just a couple of days. There is a security guard there that works in the morning, he is the most friendly and courteous . I apologize for forgetting his name.
Stayed 5 nights in Apr 2025

6/10 Okay

Monise, Saint louis

Disliked: Staff & service, property conditions & facilities
On arrival looked ok.
Stayed 7 nights in Apr 2025

8/10 Good

Ted

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and great location
Stayed 1 night in Apr 2025

4/10 Poor

Shakoya

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Albert

Stayed 3 nights in Apr 2025

6/10 Okay

ayne

Travelled with family
Disliked: Staff & service
Property is an old building in the heart of the city. Food is in walking distance. AC didnt work well in our room. Biggest issue they take the towels about 10am and have forgotten to put fresh towels in the rooms. 2 days in a row I had to call about getting ready to take a shower and NO Towels
Stayed 3 nights in Apr 2025

6/10 Okay

Geoffrey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

leon

Stayed 1 night in Apr 2025

4/10 Poor

Julie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The front desk staff checking in and out were very friendly. When we entered our room, it smelled like mold. The sheets were damp on both beds. There was hair from a previous guest in our bathtub and sink. It was evident that the bathrooms were not cleaned. I would not recommend this hotel due to the lack of cleanliness.
Hair in shower/bathtub
Stayed 1 night in Apr 2025