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 Strasbourg •1 Room
 Strasbourg • 1 Room
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Aloft Strasbourg Etoile

4-star property
2 AVENUE DU RHIN, Strasbourg, (01) 562 1066
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2.8 out of 5
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aloft, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
€81* Per night/room 20 May - 21 May

aloft, Family Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Aloft Strasbourg Etoile ratings based on 4 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Aloft Strasbourg Etoile

Everyone (1) Couples (2) Family (1)
5 out of 5
alles sehr gut

Posted by on 4 Mar 2024

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Comment from Hotel Management

6 Mar 2024 by Julien

Hallo Martin,Herzlichen Dank für Ihre hervorragende Rezension Ihres Aufenthalts im Aloft Strasbourg Etoile.Bis bald!

1 out of 5
Nul je déconseille

Posted by on 30 Jul 2023

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Comment from Hotel Management

30 Jul 2023 by Julien

Bonjour Adriano,Je suis navré de savoir que votre séjour n'est pas pleinement répondu à vos attentes.Je vous invite à nous contacter si vous souhaitez nous laisser plus d'informations à ce sujet.

1 out of 5
Hôtel déjà vieillissant loin de la ville ne merite pas le prix. Personnel de mauvaise foi et menteurs. Je les ai appelé la semaine dernière pour leurs demander si je pouvais avoir une facture de mon séjour si je passer par un prestataire ils m’ont dit oui je suppose que les conversations sonf enregistré au final on me dit non et je ne peux pas me faire rembourser mon voyage suite à une offre de que j’avais car je n’ai pas de facture de l’hotel.

Posted by on 30 Jul 2023

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Comment from Hotel Management

30 Jul 2023 by Julien

Bonjour Cristelle,A nouveau, je suis désolé de ne pouvoir éditer une facture pour des prestations que vous avez réglée en ligne sur le site sur lequel vous avez réservé. Comme nous vous l'avons expliqué, votre facture est disponible sur le site en question et nous ne saurions être tenus pour responsables - je vous invite à contacter ledit site pour obtenir une facture et être remboursée de vos frais.L'Aloft Strasbourg a ouvert en août 2020 et fêtera ses 3 ans prochainement, il est donc bien loin d'être vieillissant. Nous sommes situés à une 15aine de minutes à pied de la Cathédrale de Strasbourg. Si vous cherchiez un hôtel dans la Grande Île de Strasbourg, je comprends que notre localisation ne vous ait pas convenu. Je ne peux que vous suggérer de préciser vos souhaits exacts, notamment en termes de localisation, de service, etc, afin que réserver un hôtel qui corresponde pleinement à vos attentes.

4 out of 5
Hôtel design avec un personnel sympathique. Le seul bémol est le buffet petit déjeuner, mal agencé et pas pratique, cependant il est bien fourni

Posted by on 21 May 2023

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Comment from Hotel Management

23 May 2023 by Julien

Bonjour Sevrine,Merci d'avoir pris le temps de partager votre expérience à l'Aloft Strasbourg Etoile.Notre petit-déjeuner est disposé en plusieurs points de service, une extension est mise en place pour fluidifier le service lorsque l'hôtel est complet.Votre commentaire élogieux au sujet de notre personnel nous réjouit le plus, car la qualité de notre personnel vous fait passer un excellent moment chez nous.A bientôt

About the Aloft Strasbourg Etoile

Location 2 AVENUE DU RHIN, Strasbourg, 67000

Property Features

  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Pool or billiards table
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an access code.

Guests will receive an access code.

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Hotel Names

  • Aloft Strasbourg Etoile Hotel
  • Aloft Strasbourg Etoile Strasbourg
  • Aloft Strasbourg Etoile Hotel Strasbourg
  • Aloft Strasbourg Etoile a Marriott Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.