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Château de Pourtalès

3.0 star property

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Photo gallery for Château de Pourtalès

Exterior
Interior
New - Prestige Double Room (The Park)
A grand hallway with ornate moldings, a large mirror, and a painting on the wall.
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
161 Rue Melanie, Strasbourg, Bas-Rhin, 67000
  • Place, Pourtales Park
    ‪1 min walk‬
  • Place, Lieu d'Europe
    ‪6 min drive‬
  • Place, Strasbourg Christmas Market
    ‪11 min drive‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪29 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(4 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Double Room (Chalet)

Classic Double Room (Chalet)

Classic Double Room (Chalet)

9.0 out of 10
Wonderful
(9 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double Room (Chateau)

Classic Double Room (Chateau)

Classic Double Room (Chateau)

9.6 out of 10
Exceptional
(8 reviews)
  • Park view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for New - Prestige Double Room (The Park)

A modern bedroom with a large bed, a small table with a vase, and a bottle of champagne.

New - Prestige Double Room (The Park)

9.6 out of 10
Exceptional
(10 reviews)
  • Park view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Château de Pourtalès

A full-service spa, a sauna, and spa services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities, and a library.
Château de Pourtalès offers 25 accommodations with minibars and safes. Televisions come with premium digital channels.

This Strasbourg hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Château de Pourtalès. During your stay, you're just a quick walk from Pourtales Park. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Buffet breakfast served daily for a fee
  • Treat yourself to facials or massages at the spa
  • Amenities include a front-desk safe, conference space, and laundry facilities
  • Onsite recreation includes a steam room, a sauna, and bike rentals
  • 9 minutes by car from Strasbourg Christmas Market and 9 minutes from Train Station Square
  • Dogs welcome for a fee (restrictions apply)
Château de Pourtalès offers its guests a full-service spa and a sauna. WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at Château de Pourtalès. Free self parking is available.

This 3-star Strasbourg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 18 for adults and EUR 18 for children

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Library
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (7:30 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 10 per person, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 10:00 PM
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Château Pourtalès
Château Pourtalès Hotel
Château Pourtalès Hotel Strasbourg
Château Pourtalès Strasbourg
Château de Pourtalès Hotel
Château de Pourtalès Strasbourg
Château de Pourtalès Hotel Strasbourg

Château de Pourtalès Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 302 out of 510 reviews
Rating 8 - Good. 174 out of 510 reviews
Rating 6 - Okay. 23 out of 510 reviews
Rating 4 - Poor. 8 out of 510 reviews
Rating 2 - Terrible. 3 out of 510 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very friendly staff!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lisa Marie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and so helpful :)
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good the place nice quite
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Wan Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Good staff service and beautiful interior and exterior design & decorations
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Haim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice hotel in a Chateau

very nice hotel, the staff was very helpful and friendly, room was big, breakfast was very good, very nice surrounding
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

CATHERINE

Liked: Cleanliness, amenities, property conditions & facilities
Where do I start ! The room was absolutely perfect. Spacious, clean, nice bed , big bathroom, beautiful views, quiet. The Château was beautiful, elegant, historic and well maintained. Buffet breakfast was super yummy. The staff were lovely and helpful. I wish we could have stayed longer.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing atmosphere

Really enjoyed our stay here with relaxing atmosphere, Strasbourg has lots to offer too
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Beautiful property, Le parc room are beautiful and all renovated. It was perfect place to stay, cleanliness is top of the line.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Reija

Liked: Cleanliness, amenities, property conditions & facilities
Very nice old Château surrounded by a large park. Conformable modern rooms. Plenty of parking spaces. Good breakfast and nice staff.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful peaceful location. There is a bus to the center
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Annette

Beautiful hotel! and interesting history… and excellent staff; friendly and helpful! Only suggestion: people with heavy luggage should be advised of stairs
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff fabulous. Room lovely. Breakfast good. Lovely relaxed atmostphere.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful and relaxing stay. The staff were courteous and helpful. A nice atmosphere and convenient location. We stayed in one of the renovated rooms by the park which was very comfortable, spacious, and quiet. There are plenty of places to relax around the property. It was the perfect way to visit and explore Strasbourg while also getting a château experience.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Reuven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

best experience. Beautiful setting. Very friendly stuff. Room very comfortable. Breakfast - superb!
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay near Strasbourg. We stayed one night after taking the Tram to and from Strasbourg. Easy drive to the chateau. We stayed in the newer part of the hotel and the room was very clean and spacious. Great bathroom and the breakfast was very good. Wish we had more time to stay and walk around the park area.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Helga

Liked: Cleanliness, staff & service
We had a lovely time in a lovely location. Very kind staff. However, there were challenges: poor internet in Park building, mediocre breakfast, no lift in the chateau so 47 steps up to our second etage room in the chateau, few restaurants nearby and no restaurant in the hotel apart from breakfast room.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Sey

Liked: Cleanliness, staff & service, room comfort
Very comfortable
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, well appointed and specious room. Adequate on site parking, delicious breakfast with a wide variety of choices. The icing on the cake is the staff at reception. Incredibly helpful and Knowledgeable.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Park
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful French Chateau

This was the perfect gathering place for our group of 8 ladies on a Christmas markets trip, We felt like royalty in our own chateau gathering around the Christmas tree in the lounge area. I enjoyed playing the beautiful piano in the ballroom. The staff made us feel so at home.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. It is very unique. Staff were very friendly. Easy free parking on the site. Excellent breakfast. They have many complimentary drinks. Excellent hotel with a great price. From now on. this will be my hotel during my stay in Strasbourg.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Jacky

Liked: Cleanliness, staff & service, amenities
Beautiful chateau set in lovely grounds. Our initial room was in the old part of the building and definitely needed an upgrade. Lovely outlook but small, old fashioned bathroom and a distinct smell. So we asked to be moved. No problem and we were moved to a modern room in the newer extension, which was fine.
Stayed 2 nights in Aug 2025