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Aparthotel

Citadines Eurometropole Strasbourg

4.0 star property

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Photo gallery for Citadines Eurometropole Strasbourg

Lobby sitting area
Indoor pool, open 9:00 AM to 10:00 PM, pool loungers
Exterior
Lobby lounge
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
11 Allée de l'Euro, Oberhausbergen, Bas-Rhin
  • Place, Strasbourg University Hospital
    ‪18 min walk‬
  • Place, Zenith Strasbourg
    ‪5 min drive‬
  • Place, Iceberg Ice Rink
    ‪5 min drive‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪15 min drive‬

Room options

View all photos for Panoramic Apartment, 1 Bedroom

30-inch Smart TV with satellite channels, TV

Panoramic Apartment, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Hypo-allergenic bedding, in-room safe, individually decorated

Apartment, 1 Bedroom

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Studio

Hypo-allergenic bedding, in-room safe, individually decorated

Studio

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Apartment

Hypo-allergenic bedding, in-room safe, individually decorated

One Bedroom Apartment

  • Sleeps 4

View all photos for Studio

Hypo-allergenic bedding, in-room safe, individually decorated

Studio

  • Sleeps 2

View all photos for 1-Bedroom Panoramic Apartment

Hypo-allergenic bedding, in-room safe, individually decorated

1-Bedroom Panoramic Apartment

  • Sleeps 4

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About this property

Citadines Eurometropole Strasbourg

This smoke-free aparthotel features a full-service spa, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite. Each apartment provides a Smart TV with satellite channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a TV, and a coffee/tea maker.
Citadines Eurometropole Strasbourg offers 166 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 30-inch Smart televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Oberhausbergen aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.

Guests under 3 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by Sothys has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Citadines Eurometropole Strasbourg. During your stay, you'll be within walking distance of Strasbourg University Hospital. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa. Built in 2021, this upscale aparthotel has 166 apartments on 7 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a Smart TV, and a full-sized refrigerator
  • Free WiFi
  • Free self parking
  • Buffet breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Indulge with Thai massages, manicures and pedicures, or body scrubs at Spa by Sothys
  • Services include a concierge, luggage storage, and wedding services
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 6 minutes by car from Train Station Square and 7 minutes from Strasbourg Christmas Market
  • Pets welcome for a fee
Citadines Eurometropole Strasbourg offers its guests a full-service spa, an indoor pool, and a sauna. There's a snack bar/deli on site. A 24-hour business center, 4 meeting rooms, and coworking spaces are available.

WiFi is free in public spaces. Event space at this aparthotel measures 4284 square feet (398 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the family-friendly Citadines Eurometropole Strasbourg. Free self parking is available.

This 4-star Oberhausbergen aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.

Property amenities

Pool/Spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Indoor pool
  • Manicures/pedicures
  • Pool loungers
  • Sauna
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Childcare (surcharge)
  • Free cot
  • Highchair

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 10 for children
  • Champagne service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed: EUR 30 per night

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch Smart TV with cable/satellite channels

Outdoor areas

  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • 24-hour business centre
  • 4 meeting rooms
  • 4,284 square feet of conference space
  • Coworking space
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: EUR 25 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free newspapers in lobby
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Meal delivery service
  • Mobile key entry
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe at front desk
  • Wedding services

Location highlights

  • In a business district
  • Near a hospital
  • Near a train station
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Hiking/biking trails nearby
  • Segway rentals/tours nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 166 units
  • 2 buildings
  • 7 floors
  • Banquet hall
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Built in 2021
  • Connecting units available
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 7 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: EUR 25 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 10 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping fee: EUR 15 per day
  • Rollaway bed fee: EUR 30.0 per night
  • Pool fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests will receive an email 72 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Citadines Europetropole Strasbourg
Citadines Eurometropole Strasbourg Aparthotel
Citadines Eurometropole Strasbourg Oberhausbergen
Citadines Eurometropole Strasbourg Aparthotel Oberhausbergen

Citadines Eurometropole Strasbourg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 207 out of 371 reviews
Rating 8 - Good. 113 out of 371 reviews
Rating 6 - Okay. 29 out of 371 reviews
Rating 4 - Poor. 12 out of 371 reviews
Rating 2 - Terrible. 10 out of 371 reviews

9.2/10

Cleanliness

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Jean Claude

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
My stay at Citadines Eurométropole Strasbourg was extremely disappointing. The staff, including the manager, were unhelpful and unprofessional. The parking gate rarely worked, the room had no heating, no amenities, and a constant wind noise. We were freezing all night, and housekeeping even entered our room without permission. There was no drinking water available, and the coffee machines at breakfast were often out of service. I have no idea how this hotel has 4 stars, 1 star would be generous. I will never return and strongly advise others to avoid this hotel.
This is a proof that the room had no heating, so they gave us the one in the picture, and it was freezing
Stayed 3 nights in Dec 2025

2/10 Terrible

Chantal

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
My stay at Citadines Eurométropole Strasbourg was extremely disappointing. The staff, including the manager, were unhelpful and unprofessional. The parking gate rarely worked, the room had no heating, no amenities, and a constant wind noise. We were freezing all night, and housekeeping even entered our room without permission. There was no drinking water available, and the coffee machines at breakfast were often out of service. I have no idea how this hotel has 4 stars—1 star would be generous. I will never return and strongly advise others to avoid this hotel.
Stayed 3 nights in Dec 2025

8/10 Good

Alexander

Stayed 3 nights in Dec 2025

6/10 Okay

Lucy

Liked: Cleanliness, room comfort
Arrived at the hotel late around 11.30pm to find a new member of staff on reception who could not get in touch with the Manager. We were advised that the hotel was overbooked and there was no room for us! After waiting around 40 mins we were told that they had a room for us for that night and we would have to speak to someone in the morning about the other 2 nights!!? It was very stressful experience. It was resolved in the morning but so unnecessary! Room was clean, spacious and modern, however the shower flooded the bathroom every time we used it and the shelf in the shower was placed in a very strange place which caught my shoulder/back every time I used the shower it was a H&S issue. There was no hairdryer in my room I reported this on first morning but this was never replaced. The bar was lovely but closed early and drinks and glasses were still on the table the afternoon after the night before we had them! Overall poor service levels although the property was lovely in style and parking was convenient. I would not stay here again!
Stayed 3 nights in Dec 2025

10/10 Excellent

Gilda

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay here. The hotel is clean, and the rooms are surprisingly spacious. One of the best parts is the location: close enough to Strasbourg’s city center to get there quickly, yet far enough to avoid the noise and congestion. It’s the perfect balance if you want easy access to the sights without the stress of staying right in the middle of everything. Comfortable, calm, and convenient—highly recommended.
Stayed 1 night in Nov 2025

10/10 Excellent

Allister

Liked: Cleanliness, room comfort
Good size room and well set out hotel. 30 mins walk from downtown. Odd to get a drink machine but no cups,Otherwise it had a well-equipped cook/eat area.
Stayed 1 night in Nov 2025

10/10 Excellent

Joanna

Liked: Cleanliness, amenities
Good room, great massage
Stayed 3 nights in Nov 2025

10/10 Excellent

Nathalie

Business traveller
Liked: Cleanliness, amenities
Magnifique avec un excellent service !! Propreté impeccable!!
Stayed 5 nights in Oct 2025

8/10 Good

Stefan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel but we were disappointed that that the pool costs extra 15 euros per person and no kids allowed after 5 pm, as we specifically looked for a hotel with pool access for kids.
Stayed 1 night in Sep 2025

8/10 Good

Yee Wah

Travelled with family
Liked: Cleanliness, room comfort

Nice stay.

The apartment was spacious enough for 4 adults but the sofa bed was not comfortable (mattress warped). The handheld shower does not have a hook at the higher position, which makes it difficult for shorter people to use and does not want to use the overhead shower. The location was okay, near a supermarket and food outlets.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yaxu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There is a lot of space in my room and the staff were very helpful when we had issues.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, room comfort

Lovely hotel with good facilities

Lovely hotel on the outskirts of Strasbourg with public transport links closeby. There are bus stops just across the road and you can get into the City centre within 30 mins. Alternatively it is easy to get a taxi which cost us about €12. There is also a McDonald's, Intermarche and a sushi restaurant within a 5 minute walk. The supermarket also has a petrol station. The hotel has plenty of free parking in a two level underground car park with a lift. The reception staff were friendly and helpful. The room which was a studio room, had a small kitchen with microwave, hob and fridge with freezer compartment. There was also a selection of cutlery and cooking utensils. The bed was clean and comfortable with power sockets to the side of the headboard. The bathroom was clean, well maintained and had a good shower. We had a minor issue when we checked in as the TV had a faulty screen. We chose another room which was fine. We paid for breakfast which is served from 06:30 to 10:00 and consisted of a continental buffet but also had a selection of cooked breakfast as well. The only negative was the cost of the swimming and spa. The swimming pool was €15 each for 2 hours. Overall I would definitely recommend it if visiting Strasbourg.
Stayed 4 nights in Aug 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice room, free car charging and very good staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property!
Stayed 2 nights in Jun 2025

10/10 Excellent

Elvys

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovly place...
Stayed 3 nights in Jun 2025

10/10 Excellent

Jean Philippe

Business traveller
Liked: Cleanliness, room comfort

Beautiful hotel

It was a very lovely room with the amenities of home. I will definitely be booking with them again.
Stayed 2 nights in Apr 2025

8/10 Good

Mirza

Business traveller
Liked: Cleanliness, room comfort

Good but nothing exceptional

Stayed 1 night in Apr 2025

10/10 Excellent

Mihai

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Mihai

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

JILL

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Ashish

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great place to relax and good family time
Stayed 1 night in Dec 2024

10/10 Excellent

Lilia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Quddus Olalekan

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Rajesh

Travelled with family
Liked: Amenities, property conditions & facilities
Property was in top condition and we had a very comfortable stay for 4 days. Though it is slightly away from city centre it was well connected to the city centre which you could reach in 15-20mins. There are local grocery stores like Lidl and Inter Marché which was super convenient.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anthony, East Orange

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was our second time staying at this hotel. We enjoy the location even though it’s a few mins out of the center. We can either walk a few mins to take the train into the center or Uber it. The hosts at the front were super friendly. Shoutout to Mona, thanks again for your kindness. Rooms were clean and spacious. I’d recommend.
Stayed 3 nights in Oct 2024