Hôtel Mercure Strasbourg Centre Gare

4.0 star property

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Room options

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

8.2 out of 10
Very good
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hôtel Mercure Strasbourg Centre Gare

Along with a bar/lounge, this hotel has a snack bar/deli and a business center. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and dry cleaning. Housekeeping is available on request.
Hôtel Mercure Strasbourg Centre Gare offers 68 accommodations with safes and coffee/tea makers. Satellite television is provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at Hôtel Mercure Strasbourg Centre Gare, you're connected to a rail/subway station and just a quick walk from Train Station Square. Free WiFi in public areas, a bar, and a business center are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Steps from Train Station Square and 10 minutes by foot from Galeries Lafayette
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center, meeting rooms, and coworking spaces.

WiFi is free in public spaces. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Hôtel Mercure Strasbourg Centre Gare.

Smoking is allowed in designated areas at this 4-star Strasbourg hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Electric car charging station on site
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19.50 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Coworking space
  • Meeting room

Outdoors

  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (94 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 1 2026 to August 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.5 per person
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Gare Centrale Strasbourg
Mercure Gare Centrale
Mercure Gare Centrale Hotel
Mercure Gare Centrale Hotel Strasbourg
Mercure Gare Centrale Strasbourg
Mercure Gare Strasbourg
Mercure Strasbourg Gare Centrale
Strasbourg Gare Centrale
Strasbourg Mercure Gare
Strasbourg Mercure Gare Centrale
Hôtel Mercure Strasbourg Centre Gare
Mercure Strasbourg Centre Gare
Hôtel Mercure Gare
Mercure Strasbourg Centre Gare
Hôtel Mercure Strasbourg Centre Gare Hotel
Hôtel Mercure Strasbourg Centre Gare Strasbourg
Hôtel Mercure Strasbourg Centre Gare Hotel Strasbourg

Hôtel Mercure Strasbourg Centre Gare Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 89 out of 310 reviews
Rating 8 - Good. 154 out of 310 reviews
Rating 6 - Okay. 49 out of 310 reviews
Rating 4 - Poor. 12 out of 310 reviews
Rating 2 - Terrible. 6 out of 310 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room
Stayed 2 nights in Nov 2025

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A good hotel very close to the railway station and not a long walk from the cathedral. Pleasant staff, good rooms, and a bar. Good value, highly recommended, especially if you are travelling by rail.
Stayed 2 nights in Aug 2025

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value good hotel very near railway station ideal if de passage as we were. Good Alsatian food at restaurant in next block ('Le Dix').
Stayed 1 night in Aug 2025

8/10 Good

Odile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, on the inside court- but bathroom could have been cleaner
Stayed 1 night in Jun 2025

10/10 Excellent

Tod

Liked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Amane

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025

4/10 Poor

ian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Room problems

On one of the days, the keycard for our children’s room did not work. I went to the front desk 3 times before they came to see for themselves. On two of the three days, the toilet was running making a noise that made it difficult to sleep. We reported it 3 times and they said it was fixed. It was running been we left. For 350 euro a night —we know Strasbourg is expensive — this was not a good experience. The breakfast and breakfast staff were terrific.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front Desk staff and Servers at Breakfast were wonderful. Very polite and service oriented. Anticipated our needs.
Stayed 3 nights in Dec 2024

8/10 Good

Endres, Bonita Springs

Travelled with partner
Liked: Cleanliness, staff & service
Interesting lobby. Very quiet floors. Across the street from the train station.
Stayed 1 night in Dec 2024

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Dominique

Stayed 1 night in Nov 2023

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and welcoming.
Stayed 1 night in Sep 2023

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Alexander

Disliked: Property conditions & facilities
Rooms pretty tired, parking difficult
Stayed 1 night in Jul 2022

8/10 Good

Bob

Stayed 1 night in May 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, great hotel…

Mercure is a wonderful hotel. The location is awesome. Very close to the train station as well as the old town. We love Strasbourg at Christmas time.
Stayed 2 nights in Dec 2021

10/10 Excellent

URI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

jerome c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near train station

I wanted to be near the train station and this worked well. Comfortable room and good breakfast. Best thing is they let me check in at noon instead of waiting. This is a good way for Accor to keep customers happy.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

alfonso

Travelled with family
Liked: Cleanliness, staff & service
Small old fashioned room. Low end of mercure standard
Stayed 1 night in Dec 2019

8/10 Good

Stephen

Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
The location was great and it is in a beautiful city. However, fighting and what sounded to be an intoxicated man yelling and screaming outside of my room at 11.15pm was not something I would expect in a Mercure. It was not managed as it continued. The staff were not warm nor friendly, I expected more! The towels were worn through and had holes in them.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Valerie, Colorado

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to Gare de Strasbourg and prime location for Christmas markets. Very accommodating staff. Even had fruit and candy canes at desk. Charlotte was very sweet! As was Valerie! I would definitely stay again! Had a room looking over the square in front of the Gare De Strasbourg where we enjoyed a take out dinner and a bottle of wine. Just the best welcome!
Stayed 1 night in Nov 2018

8/10 Good

Clemens

Friendly hotel in good location. Could need a refurbishment of the rooms though.
Stayed 1 night in Nov 2018