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Hôtel Mercure Strasbourg Centre

4.0 star property

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Photo gallery for Hôtel Mercure Strasbourg Centre

Outdoor dining
Creator video
Business centre
Classic Room, 1 Double Bed
Business centre

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
25, Rue Thomann, Strasbourg, Bas-Rhin, 67000
  • Place, Place Kléber
    ‪1 min walk‬
  • Place, Strasbourg Christmas Market
    ‪5 min walk‬
  • Place, Strasbourg Cathedral
    ‪6 min walk‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(16 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Classic Twin Room, 2 Single Beds

7.2 out of 10
Good
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Hôtel Mercure Strasbourg Centre

Along with a snack bar/deli, this smoke-free hotel has self parking and a meeting room. Free WiFi in public areas and a free manager's reception are also provided. Additionally, dry cleaning, a 24-hour front desk, and a library are onsite. Housekeeping is available on request.
Hôtel Mercure Strasbourg Centre offers 98 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Refrigerators, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hôtel Mercure Strasbourg Centre. During your stay, you'll be connected to the convention center, and just a quick walk from Strasbourg Christmas Market. You'll find features like free WiFi in public areas and a free manager's reception, plus a snack bar/deli.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of Strasbourg Christmas Market and Strasbourg Cathedral
  • Pets welcome for a fee
There's a snack bar/deli on site. A free manager's reception is offered. Public spaces have free WiFi. Business amenities include meeting rooms and coworking spaces. A library, a terrace, and multilingual staff are also featured at the business-friendly Hôtel Mercure Strasbourg Centre. Parking is available for a fee.

This 4-star Strasbourg hotel is smoke free.

The hotel hosts a free manager's reception on select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19.50 per person
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Designer stores
  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Covered self parking fee: EUR 25 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Strasbourg Centre
Mercure Strasbourg Centre
Accor Strasbourg Centre
Mercure Strasbourg Centre Hotel Strasbourg
Hôtel Mercure Strasbourg Centre
Mercure Strasbourg Strasbourg
Hôtel Mercure Strasbourg Centre Hotel
Hôtel Mercure Strasbourg Centre Strasbourg
Hôtel Mercure Strasbourg Centre Hotel Strasbourg

Hôtel Mercure Strasbourg Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 149 out of 527 reviews
Rating 8 - Good. 244 out of 527 reviews
Rating 6 - Okay. 84 out of 527 reviews
Rating 4 - Poor. 33 out of 527 reviews
Rating 2 - Terrible. 17 out of 527 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Katherine

Travelled with family
The room was nice but dated with stained carpet. I could hear the person Nextdoor through the wall go to the bathroom. The safe did not work. There is only one working elevator. I was not impressed for the cost of the rooms.
Stayed 3 nights in Dec 2025

10/10 Excellent

Efren A.

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Excellent location, the staff was professional and friendly. The room was a bit too dark and I think the facility will soon need renovations, other than that it was a good place to stay NO regrets. 👍
Stayed 4 nights in Dec 2025

8/10 Good

Janis

Stayed 3 nights in Dec 2025

10/10 Excellent

Astghik

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Thang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to the station, many shopping near the area. Very close to the Christmas village. They have reusable glass bottle for water, that’s great and refilling station.
Stayed 1 night in Dec 2025

2/10 Terrible

Tony, morrow

Disliked: Staff & service
Will not stay at a Mecure hotel in the future. There loss since I book a lot rooms all over the world and they had a chance to show me it was worth staying at in the future.
Stayed 1 night in Oct 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful and accommodating. The room was clean and parking was available as well. The hotel was easy access and walking distance to the markets and train station. I would like to acknowledge the kindness and professionalism of the manager Michele Schaeffer. Expedia did not respond after emailing twice and trying to shorten my stay by one night. I emailed a week prior to our stay and the agreement was suppose to make changes up to 24hrs before our stay. Since I booked my stay through Expedia, the response was that they would get in touch with the hotel. I never heard from Expedia and the hotel stated no correspondence was made to them, regarding my request. I will not be using Expedia anymore which was always my go to. PS. The hotel honored my request and we stayed 3nights instead of 4.
Stayed 4 nights in Nov 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service
Room was lovely and clean
Stayed 3 nights in Dec 2025

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable choice of food for breakfast and very convenient for shopping
Stayed 3 nights in Dec 2025

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2025

8/10 Good

Derek

Travelled with group
Liked: Staff & service, room comfort
Excellent city and hotel in a good location, walkable
Stayed 3 nights in Dec 2025

8/10 Good

Michelle

Stayed 3 nights in Nov 2025

6/10 Okay

Christina

Liked: Property conditions & facilities
The room was ready late, the room wasn’t completely clean. It was loud in the hallway. But staff mice and excellent proximity to the Christmas markets
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Courteous reception service. Excellent breakfast service. Clean and comfortable room. Easy access to central attractions and close to tram station for further afield.
Stayed 4 nights in Oct 2025

8/10 Good

Nancy

Stayed 4 nights in Oct 2025

4/10 Poor

precious primrose

Disliked: Cleanliness
not clean
Stayed 2 nights in Oct 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location with regard to pedestrian urban activities is excellant.
Stayed 3 nights in Oct 2025

8/10 Good

Olivier

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall good value for money, but need to do something about the odour at the entrance. It creates a very bad 1st impression at arrival, and every time you pass by.
Stayed 1 night in Sep 2025

8/10 Good

Abdurahman

Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and garage parking available on site for a fee but the parking is tight.
Stayed 2 nights in Jul 2025

4/10 Poor

Ann

Stayed 4 nights in Jun 2025

8/10 Good

Judith, Tucson

Travelled with partner
Liked: Staff & service, amenities
Nice older hotel. Fine for the price. The carpet in our room was in bad shape, very stained, but the rest of the room was fine.
Stayed 2 nights in May 2025

10/10 Excellent

Ken

Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not much for one night. Comfortable
Stayed 1 night in May 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming and helpful on arrival! Comfortable and good sized room, although bathroom decor is in need of an update. Good breakfast. Very central position for exploring the city.
Stayed 1 night in May 2025