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Hôtel Mercure Strasbourg Centre

4.0 star property

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Photo gallery for Hôtel Mercure Strasbourg Centre

Front of property – evening/night
Classic Room, 1 Double Bed
Terrace/patio
Business centre
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
25, Rue Thomann, Strasbourg, Bas-Rhin, 67000
  • Place, Strasbourg Christmas Market
    ‪5 min walk‬
  • Place, Strasbourg Cathedral
    ‪6 min walk‬
  • Place, Train Station Square
    ‪9 min walk‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(15 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

7.4 out of 10
Good
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Classic Twin Room

  • Sleeps 2

Classic Double Room

  • Sleeps 2

View all photos for Privilege, Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout curtains

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Classic Room

  • Sleeps 2

Privilege Double Room

  • Sleeps 2

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About this property

Hôtel Mercure Strasbourg Centre

Pet-friendly hotel with a 24-hour front desk connected to the convention center in Strasbourg
Along with a snack bar/deli, this smoke-free hotel has self parking and a meeting room. Free WiFi in public areas and a free manager's reception are also provided. Additionally, dry cleaning, a 24-hour front desk, and a library are onsite. Housekeeping is available on request.
Hôtel Mercure Strasbourg Centre offers 98 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Refrigerators, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hôtel Mercure Strasbourg Centre. During your stay, you'll be connected to the convention center, and just a quick walk from Strasbourg Christmas Market. You'll find features like free WiFi in public areas and a free manager's reception, plus a snack bar/deli.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of Strasbourg Christmas Market and Strasbourg Cathedral
  • Pets welcome for a fee
There's a snack bar/deli on site. A free manager's reception is offered. Public spaces have free WiFi. Business amenities include meeting rooms and coworking spaces. A library, a terrace, and multilingual staff are also featured at the business-friendly Hôtel Mercure Strasbourg Centre. Parking is available for a fee.

This 4-star Strasbourg hotel is smoke free.

The hotel hosts a free manager's reception on select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19.50 per person
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Designer stores
  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Covered self parking fee: EUR 25 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Strasbourg Centre
Mercure Strasbourg Centre
Accor Strasbourg Centre
Mercure Strasbourg Centre Hotel Strasbourg
Hôtel Mercure Strasbourg Centre
Mercure Strasbourg Strasbourg
Hôtel Mercure Strasbourg Centre Hotel
Hôtel Mercure Strasbourg Centre Strasbourg
Hôtel Mercure Strasbourg Centre Hotel Strasbourg

Hôtel Mercure Strasbourg Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 139 out of 498 reviews
Rating 8 - Good. 234 out of 498 reviews
Rating 6 - Okay. 77 out of 498 reviews
Rating 4 - Poor. 32 out of 498 reviews
Rating 2 - Terrible. 16 out of 498 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Abdurahman

Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and garage parking available on site for a fee but the parking is tight.
Stayed 2 nights in Jul 2025

4/10 Poor

Ann

Stayed 4 nights in Jun 2025

8/10 Good

Judith, Tucson

Travelled with partner
Liked: Staff & service, amenities
Nice older hotel. Fine for the price. The carpet in our room was in bad shape, very stained, but the rest of the room was fine.
Stayed 2 nights in May 2025

10/10 Excellent

Ken

Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not much for one night. Comfortable
Stayed 1 night in May 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming and helpful on arrival! Comfortable and good sized room, although bathroom decor is in need of an update. Good breakfast. Very central position for exploring the city.
Stayed 1 night in May 2025

10/10 Excellent

Robert and Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Large and bright room
Stayed 3 nights in Apr 2025

2/10 Terrible

TAREK

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
helpful staff -terrible experience very cold rooms -no heating system super dirty toilets ,flooring,towels
Stayed 1 night in Dec 2024

6/10 Okay

Cynthia, Mililani

Travelled with family
Disliked: Property conditions & facilities
Was tired after a long drive and found out road to hotel was closed due to markets but was never notified by hotel. Hauling bags through crowded streets was not fun. Hotel is dated and carpets looked dirty. Only redeeming quality was staff was ok and the markers were nearby.
Stayed 2 nights in Dec 2024

8/10 Good

Stacie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location and great staff, clean , safe, room is nice size. My only complaint is our room was extremely outdated and dingy feel with carpet behind the door. Very dirty looking. Bathroom tile, needs to be replaced and rooms need fresh paint and carpet. Not a 4 star hotel, more like 2 1/2 stars because of old tired rooms.
Stayed 2 nights in Nov 2024

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a miss

Very tired hotel, bathroom grubby. Room carpet had a huge iron burn. Breakfast poor, flies round everything. Terrible coffee from a machine. Corridors smelly.
Stayed 2 nights in Aug 2024

8/10 Good

Li

Liked: Cleanliness, staff & service
It’s good for the price. Location is quite convenient.
Stayed 2 nights in Jul 2024

4/10 Poor

Sarah, Fishers Landing

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is really outdated. Carpet and walls had stains. Bed wasn’t comfortable. Staff was friendly and rooms are air conditioned.
Stayed 1 night in Jun 2024

8/10 Good

Courtney

Stayed 1 night in Jun 2024

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 3 nights in May 2024

10/10 Excellent

seyed hadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best for price , breakfast was excellent
Stayed 3 nights in May 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Location is centric and convenient but hotel is old and really needs to get some work done. Rooms are very dark and carpet looks dirty. The AC never worked and the bathroom switch light never worked during our stay. Breakfast was OK but needs improvement and more variety. This hotel is good for a one night stay but it’s not the most comfortable.
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family trip to France
Stayed 1 night in Jan 2024

8/10 Good

HAWKEE, SAN JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk host was very nice. the lobby has filtered water dispenser. The hotel room is spacious, come with a mini fridge, but no towel warmer.
Stayed 2 nights in Dec 2023

10/10 Excellent

Pål

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable

Very convenient location and clean comfortable hotel. Good service.
Stayed 1 night in Oct 2023

6/10 Okay

Matthias

Liked: Property conditions & facilities
Sehr sauber
Stayed 2 nights in Sep 2023