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The Parlour Inn, an Ascend Collection Hotel

3.5 star property

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Photo gallery for The Parlour Inn, an Ascend Collection Hotel

Breakfast and dinner served
Exterior
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
101 Wellington St, Stratford, ON, N5A2L4
  • Place, Stratford City Hall
    ‪2 min walk‬
  • Place, Avon Theatre
    ‪3 min walk‬
  • Place, Avon River
    ‪5 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Parlour Inn, an Ascend Collection Hotel

Hotel in Stratford with a restaurant and a bar
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
The Parlour Inn, an Ascend Collection Hotel offers 28 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Parlour Inn, an Ascend Collection Hotel. During your stay, you're just a quick walk from Stratford City Hall. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Guests have great things to say about the restaurant and the clean accommodations
  • Steps from Stratford City Hall and 3 minutes by foot from Avon Theatre
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. The business-friendly The Parlour Inn, an Ascend Collection Hotel also features coffee/tea in a common area, concierge services, and room service (during limited hours). Self parking is free.

This 3.5-star Stratford hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Parlour Steakhouse - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Parlour Steakhouse

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Wet bar

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 25 per person
  • Pet fee: CAD 35.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Parlour Inn Stratford
Parlour Inn
Parlour Stratford
Best Western Plus The Parlour Historic Hotel Stratford
The Parlour Inn Stratford, Ontario
The Parlour Inn
The Parlour Ascend Collection
The Parlour Inn Ascend Hotel Collection Hotel
The Parlour Inn Ascend Hotel Collection Stratford
The Parlour Inn Ascend Hotel Collection Hotel Stratford

The Parlour Inn, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 512 out of 765 reviews
Rating 8 - Good. 181 out of 765 reviews
Rating 6 - Okay. 49 out of 765 reviews
Rating 4 - Poor. 14 out of 765 reviews
Rating 2 - Terrible. 9 out of 765 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and perfect location to explore Stratford
Stayed 5 nights in Nov 2025

10/10 Excellent

Constance

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect, a short walk to the theatre and shopping. The suite was lovely and clean. Staff were friendly and helpful. Cozy dressing gowns were a nice touch!
Stayed 1 night in Nov 2025

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and very friendly
Stayed 1 night in Nov 2025

8/10 Good

Lockie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pleasant, older hotel. Room and bathroom clean and neat.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Always enjoy our stay at the Parlour Inn. Rooms are beautiful and have always had great meals in their restaurant. I only gave 4 out of 5 stars for breakfast because they had run out of a few breakfast items and we were there when the restaurant opened
Stayed 1 night in Oct 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice vintage hotel. Very clean. Friendly staff. Less than 5 minutes walk from Avon and Studio theaters. Restaurant in hotel and many others within minutes walking distance. Tom Patterson and Festival Theater walkable distance in decent weather.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My Breakfast was cold when it arrived at our table Other than that , we enjoyed our stay.
Stayed 1 night in Oct 2025

8/10 Good

Douglas Keith

Stayed 1 night in Oct 2025

10/10 Excellent

john

Stayed 1 night in Oct 2025

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent front desk! Caleb was attentive and super helpful.
Stayed 1 night in Oct 2025

8/10 Good

Karen

Travelled with group
The room was really quaint and bed super comfortable. Bathroom is a little sterile. Location is excellent - easy walking to everything. We had an awesome stay in Stratford!
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Stayed 2 nights in Oct 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff were amazing! We loved Caleb as he was very knowledgeable and extremely polite. We had the Thanksgiving meal at the Parlour Inn Restaurant, and it was so amazing! Complements to the chef! The room was imbeccably clean as well.
Stayed 2 nights in Oct 2025

8/10 Good

Orgest

Stayed 1 night in Oct 2025

10/10 Excellent

Hong

Stayed 2 nights in Oct 2025

8/10 Good

Elena

Travelled with family
Liked: Room comfort

Good in general

Good in general but restaurant was complete disappointment as food was cold and seemed to be cooked the day before.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ceidy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the customer service was perfect! thank you guys! I will be back
Stayed 2 nights in Oct 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No sitting areas
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Stayed 1 night in Oct 2025

10/10 Excellent

Cornelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, cleanliness, staff, service, location- all excellent. Only thing that was annoying was the air conditioning unit in the room (noisy so couldn’t keep the fan running all night for air flow). A bit noisy outside to keep the window open. Otherwise, great spot.
Stayed 1 night in Oct 2025

8/10 Good

Darrell, Willow Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mario G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service

Good location

Nice location, bed too soft for our taste. Quiet and safe area. Enjoyed the theatre!
Stayed 2 nights in Sep 2025

10/10 Excellent

PAUL, Ottawa

Stayed 4 nights in Sep 2025