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The Windsor Hotel by Hoco Hotels Collection

2.5 star property

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Photo gallery for The Windsor Hotel by Hoco Hotels Collection

A modern hotel lobby with a sofa, coffee table, and chandelier.
The Windsor Hotel facade with a classic brick exterior, large windows, and a prominent entrance.
A modern elevator with a metallic finish, a glass door, and a small sign above it.
A modern living room with a sofa, armchairs, a coffee table, and artwork on the walls.
A modern living room with a sofa, coffee table, and a lamp. There is a bed with a headboard and a painting on the wall.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Bar

Explore the area

View in a map
23 Albert St, Stratford, ON, N5A 3K2
  • Place, Avon Theatre
    ‪2 min walk‬
  • Place, Stratford City Hall
    ‪2 min walk‬
  • Place, Avon River
    ‪3 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪53 min drive‬

Room options

View all photos for Mini Suite

A modern living room with a sofa, coffee table, and a lamp. There is a bed with a headboard and a painting on the wall.

Mini Suite

8.2 out of 10
Very good
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

A hotel room with a large bed, two chairs, a desk, and a window with a view of buildings.

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

8.0 out of 10
Very good
(12 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Non Smoking, Private Bathroom

A hotel room with a large bed, two bedside tables with lamps, a chair, a desk with a chair, and a wardrobe.

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

8.2 out of 10
Very good
(10 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

A neatly made bed with white linens, two bedside tables with lamps, a large framed artwork above the bed, and a window with curtains on the left.

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.8 out of 10
Good
(22 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for King Suite

A modern hotel room with a sofa, a small table, a chair, a bed with white bedding, and two bedside lamps.

King Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and large windows with curtains.

Family Suite, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Signature Apartment

A modern living room with a sofa, chairs, a coffee table, a rug, a TV, and a lamp.

Signature Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 84 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

A hotel room with a wooden desk, a chair, a television mounted on the wall, and a window with a view of the city.

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.8 out of 10
Good
(15 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Mini Suite

A hotel room with two beds, a large abstract painting, a chandelier, and a round mirror.

Mini Suite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

The Windsor Hotel by Hoco Hotels Collection

A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services and a 24-hour front desk.
The Windsor Hotel by Hoco Hotels Collection offers 35 air-conditioned accommodations with espresso makers and coffee/tea makers. Each accommodation is individually decorated. Televisions come with digital channels and Netflix.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of The Windsor Hotel by Hoco Hotels Collection's great location. During your stay, you're just a quick walk from Avon Theatre. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Stratford City Hall and Avon Theatre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Windsor Hotel by Hoco Hotels Collection also features concierge services and an elevator. Parking is available for a fee.

This Stratford hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:00 AM.
The Windsor Hotel by Hoco Hotels Collection has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: CAD 25 for adults and CAD 10 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 1881
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out fee: CAD 50

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Reception is closed Sundays in the winter.

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CAD 25 for adults and CAD 10 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Late check-out fee: CAD 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Albert St
Albert St Inn
Albert St Inn Stratford
Albert St Stratford
St Albert Inn
Albert Street Inn Ltd Stratford
Albert Street Inn Ltd
Albert Street Ltd Stratford
Albert Street Ltd
Windsor Hotel Inc. Stratford
Windsor Inc. Stratford
The Albert Street Inn Ltd
The Windsor Hotel
Windsor Hotel Inc.
The Windsor Hotel by Hoco Hotels
The Windsor Hotel by Hoco Hotels Collection Hotel
The Windsor Hotel by Hoco Hotels Collection Stratford
The Windsor Hotel by Hoco Hotels Collection Hotel Stratford

The Windsor Hotel by Hoco Hotels Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 182 out of 504 reviews
Rating 8 - Good. 160 out of 504 reviews
Rating 6 - Okay. 84 out of 504 reviews
Rating 4 - Poor. 59 out of 504 reviews
Rating 2 - Terrible. 19 out of 504 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jeffrey

Friendly staff and clean room!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Piper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and friendly
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. The room was comfortable and quiet. Parking was a 5 min walk away which was fine because it was free! The hotel is every centrally located to great restaurants.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quiet, clean and once the renovations are fully completed, will serve the guests well.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities
Incredibly friendly and accommodating staff!
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, beds were very comfortable, and for the price, we felt we definitely got our moneys worth. It’s right in the heart of Stratford so an excellent location to explore. While the room was ‘cozy’, and the bathroom might be a challenge for some due to its small space, it had all that was needed for a great sleep. Would go back again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

connie

Liked: Cleanliness, staff & service, amenities
It was very beautiful old but modern Hotel. The room very clean. The bed was amazingly comfortable.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some construction
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

chrystal

Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely, stay was good.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
We couldn’t figure out tv! Great location/friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, restaurant not yet working, builing older so heat from central unit in livingroom.. a bit noisey
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool old building. Elevator was broken and bathroom was teeny tiny, but overall a lovely place. Parking is very limited. Staff were very helpful.
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

Jennifer

Disliked: Amenities
It was not clear when booking the hotel was under construction and the rooms were not complete
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Cody

Liked: Cleanliness, property conditions & facilities
Great location and solid room
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel reeka of tradition and old time comforts. But the bed was modern superfoam. Many like this, I detest timing a mattress. I didn't ask, maybe there's a choice of mattress types... I doubt it Other than that, aside from the small nature of everything, and tight turns and corners...it's a very good hotel..
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only comment would be that the bathroom is extremely small. Comfy bed, good coffee in china cups, Roku tv. 4 out of 5 stars. Would like to try one of your larger rooms next time.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

IRA SUE

Liked: Cleanliness, amenities, property conditions & facilities
Great cozy room !!! The front desk staff were friendly and helpful
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect, lovely vintage hotel.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Ivy

Liked: Cleanliness
Pretty average but great location.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Weiwei

Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ruby uyen

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Raymond

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is not ready to open to the public yet. The soap and lotion has been sitting there for years. It was moldy
Stayed 1 night in Mar 2026