The Highland Hotel by Compass Hospitality

Property class: 3

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Photo gallery for The Highland Hotel by Compass Hospitality

A spacious lobby with a checkered floor, multiple seating areas, a staircase, and a chandelier.
A room with a fireplace, seating area, and large windows.
A corridor with wooden paneling and a checkered floor leading to a glass door. Signs indicate 'MacRae Lounge' and 'Gentlemen'.
A building with a white facade, a covered porch with steps, and hanging flower baskets.
A reception area with a wooden counter, a staircase, and a glass display case with items.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Restaurant
  • Bar
  • Housekeeping

Explore the area

View in a map
Bay Highland Hotel, Strathpeffer, Scotland, IV14 9AN
  • Place, Strathpeffer Pavilion
    ‪4 min walk‬
  • Place, Strathpeffer Pump Room
    ‪10 min walk‬
  • Place, Highland Museum of Childhood
    ‪13 min walk‬
  • Airport, Inverness (INV)
    ‪42 min drive‬

Room options

Twin Room

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Twin Room with Scenic View

7.4 out of 10
Good
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Double Room

7.4 out of 10
Good
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Single Room

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Family Room

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Superior Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Room with Scenic View

7.8 out of 10
Good
(12 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

24 Hrs. Stay - Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Highland Hotel by Compass Hospitality

A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a ballroom.
The Highland Hotel by Compass Hospitality offers 131 accommodations with coffee/tea makers and hair dryers. Cable television is provided.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at The Highland Hotel by Compass Hospitality. During your stay, you're just a quick walk from Upper Pump Room. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a terrace
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Upper Pump Room and Strathpeffer Pavilion
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Highland Hotel by Compass Hospitality also features a terrace and a garden. Limited free parking is available on a first-come, first-served basis.
For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 9:30 AM.
The Highland Hotel by Compass Hospitality has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Ballroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 4:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.0 for adults and GBP 6.0 for children
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 4:00 PM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Highland Hotel Strathpeffer
Highland Strathpeffer
The Highland Hotel
The Highland Hotel by Compass Hospitality Hotel
The Highland Hotel by Compass Hospitality Strathpeffer
The Highland Hotel by Compass Hospitality Hotel Strathpeffer

The Highland Hotel by Compass Hospitality Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 203 out of 658 reviews
Rating 8 - Good. 232 out of 658 reviews
Rating 6 - Okay. 123 out of 658 reviews
Rating 4 - Poor. 64 out of 658 reviews
Rating 2 - Terrible. 36 out of 658 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Eilir

Liked: Cleanliness
Pleasant place to stay in a charming place in an amazing part of the world
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service
Couldn’t fault the staff,helpful and friendly.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff nice clean room bed very comfortable. Only negative we could find is the fact that guests are smoking heavily on the outside terrace.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Great room with loverly views, staff fantastic.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service
Room was lovely, staff very helpful.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean hotel, we stayed for 5 nights. The staff ( Thomas, Ben, Mel and Ellie) were excellent, pleasant, friendly and welcoming! The staff make the hotel. Restaurant and bar on site, live entertainment on some nights.
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

James

Disliked: Staff & service, amenities, property conditions & facilities
In disrepair
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities
Great hotel. On my last two visits I've had a recently refurbished room, so clean and fresh. Friendly helpful staff who go out of their way to make your visit a memorable stay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice little town
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

George

Liked: Staff & service
We are regulars at this tourist hotel which tends to specialise in bus tours for foreign visitors and older travellers. We use it as a base to visit the Highlands north of Inverness and when we had our dog it was great as it is definitely dog friendly. In general the hotel is a little tired but the bus tourists certainly keep the numbers up. There is a very good Chinese restaurant and a pizza restaurant within walking distance if you want to eat out as the bus tours tend to fill the hotel restaurant. The staff are very helpful and there is often musical entertainment in the evening.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the hotel was dominated by up to 4 coach groups staying each night, the result of this was that dinner in the evening was fully booked and that if you wanted to have a full choice at breakfast it was better to go after 8:30 when the coach groups had finished eating theirs! Otherwise I enjoyed my stay in the hotel. It would have better if I’d been informed of this situation when I was making the booking
Stayed 3 nights in May 2026
Verified review

8/10 Good

tina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Its was like stepping back in time .
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Alan

Yes
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

joanne

Liked: Cleanliness
Lack of staff, 1 young girl working (she had patience of a saint) running the reception bar and dining area, single handed, no change in till at bar, no buffet breakfast as no cook,
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

julian

Liked: Cleanliness, staff & service, amenities
The restaurant was very poor the evening meal was tepid at best and the staff seemed overwhelmed at breakfast unable to keep up with demands of guests. On our 1st day there was virtually nothing left. The second day was slightly better but if there are coach parties it is necessary to arrive before them if you want a reasonable choice.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service
Beautiful old hotel
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great common areas.
Stayed 11 nights in Oct 2025
Verified review

8/10 Good

amber

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, comfortable room and yummy breakfast! We really enjoyed the entertainment on the nightvwe arrived.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were awesome and the food was good.
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very welcoming to our dog and its situation in the centre of the beautiful town was perfect for exploring.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Luidgardo

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, cluter free fresh environment. Staff very decent.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing stay ever
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a small village. Decent breakfast and good parking spots
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities
Lovely room, and great view over the village. Very clean. Dinner and breakfast excellent as always. Staff all friendly and helpful.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities
A really lovely hotel with an interesting history. The staff were absolutely lovely and really made the effort to look after us. The room was spotlessly clean and very comfortable. We had our evening meal in the hotel with delicious food and top notch service. Overall we really enjoyed our stay
Stayed 1 night in Nov 2025