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The Highland Hotel by Compass Hospitality

3.0 star property

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Photo gallery for The Highland Hotel by Compass Hospitality

Surrounded by well-maintained hedges, the hotel features a traditional architectural style with multiple gabled roofs and a central tower.
Relax in our inviting lobby, featuring a central bar, comfortable seating, and warm atmosphere.
Relax in comfort with ample seating and a stunning view of the surrounding landscape.
Relax in comfort with a large bed, a desk for work, and a window with curtains.
Stroll through the elegant corridor, lined with paneling and leading to a tranquil outdoor area.

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

Map
Bay Highland Hotel, Strathpeffer, Scotland, IV14 9AN
  • Strathpeffer Pavilion
    ‪3 min walk‬
  • Castle Leod
    ‪5 min drive‬
  • Falls of Rogie
    ‪8 min drive‬
  • Inverness (INV)
    ‪39 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

7.2 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room with Scenic View

1 bedroom, desk, iron/ironing board, bed sheets

Twin Room with Scenic View

7.4 out of 10
Good
(3 reviews)
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

1 bedroom, desk, iron/ironing board, bed sheets

Twin Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

1 bedroom, desk, iron/ironing board, bed sheets

Single Room

7.8 out of 10
Good
(7 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room with Scenic View

Double Room with Scenic View

Double Room with Scenic View

7.4 out of 10
Good
(6 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

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About this property

The Highland Hotel by Compass Hospitality

Hotel in Strathpeffer with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a ballroom are onsite.
The Highland Hotel by Compass Hospitality offers 131 accommodations with coffee/tea makers and hair dryers. Cable television is provided.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at The Highland Hotel by Compass Hospitality. During your stay, you're just a quick walk from Upper Pump Room. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a terrace
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Upper Pump Room and 4 minutes by foot from Strathpeffer Pavilion
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Highland Hotel by Compass Hospitality also features a terrace and a garden. Limited free parking is available on a first-come, first-served basis.
For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 9:30 AM.
The Highland Hotel by Compass Hospitality has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Ballroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.0 for adults and GBP 6.0 for children
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Highland Hotel Strathpeffer
Highland Strathpeffer
The Highland Hotel
The Highland Hotel by Compass Hospitality Hotel
The Highland Hotel by Compass Hospitality Strathpeffer
The Highland Hotel by Compass Hospitality Hotel Strathpeffer

The Highland Hotel by Compass Hospitality Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 164 out of 536 reviews
Rating 8 - Good. 194 out of 536 reviews
Rating 6 - Okay. 97 out of 536 reviews
Rating 4 - Poor. 55 out of 536 reviews
Rating 2 - Terrible. 26 out of 536 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Burton

Liked: Cleanliness, staff & service, property conditions & facilities
Charming town and hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Burton

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time. Very relaxing.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Good value for money.

The staff are friendly. Dinning room service great, and food good. Building and rooms in need of some refurbishment. Good location.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Callum, Englefield Green

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel. I arrived to a beautiful old hotel lodge lobby. It’s lined with fantastic old pinewood panelled walls. The staircase was also quite nice to look at. The staff were very friendly and parking was easy. My room was clean, nice and warm. Good hot water pressure, comfortable bed and it was quiet at night. I used the Highland Hotel as a base to drive around the Upper Highlands for a few days. Definitely a great pick. I didn’t eat or drink at the Hotel, but the bar looked good with plenty of comfortable places to sit. I had a nice stay. 👍
Stayed 3 nights in Mar 2025

8/10 Good

Mariia

Stayed 1 night in Mar 2025

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
classic large hotel, great history. very quiet at the moment but staff were friendly, especially the lady behind the bar (and reception too!) Would stay again
Stayed 2 nights in Feb 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Nice hotel, large entrance and reception hall. Room clean and warm. Well worth the cost.
Stayed 1 night in Feb 2025

10/10 Excellent

William

Stayed 1 night in Jan 2025

4/10 Poor

Marcin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Building itself looks very nice but definitely needs upgrades. First thing we've noticed was old single glazed windows without possibility to lock them. Cups was dirty with hair inside and spoons in the room looks like someone licked and left them on the table. Another thing is tiny radiators in such a big room. There is not a chance to heat the room with them. We needed to ask for additional heater which have been provided (small oil electric heater) but didn't make much difference as we woke up with ice on the window inside the room. Restaurant food... Well not much choice but dinner wasn't bad but breakfast... Don't know where to start. Barely few guests in there yet food lukewarm, dirty jugs, hairs on the food, coffee jugs empty and the guy who seems to be responsible for all the food served looks like he couldn't be less bothered. Only good thing in this place is attitude of receptionists. Both of them was really helpfull. Do we come back? Not.
Stayed 3 nights in Jan 2025

8/10 Good

Ray

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Julie

Travelled with partner
Disliked: Amenities, property conditions & facilities
We were given a pokey little room, (really small not enough seats) not as advertised on the website. The bathroom was from the 1970s, there was no TV,the telephone was unplugged. When we plugged it in it still didn’t work. The room smelled of mothballs with old fashioned furniture. As the phone didn’t work My husband had to go down to reception to complain about the lack of a TV. He was given another room key so we moved. This room was bigger and more modern with an updated bathroom. Although more up to date , some of the furniture was worn out- 2 chairs especially were totally worn out on the seat /back. To top it all, when we put the TV on, the reception was soo bad we could only get to watch 1 channel as every other channel froze/pixelated!
Stayed 1 night in Dec 2024

8/10 Good

Violet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Always comfortable
Stayed 2 nights in Dec 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort

Overnight stay

Staff were friendly and service was good from them ,room was a bit dated but warm and comfortable
Stayed 1 night in Dec 2024

8/10 Good

RODGER

Travelled with partner
Liked: Cleanliness
.
Stayed 1 night in Dec 2024

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

comfortable, we have visited several times this year.
Stayed 2 nights in Nov 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fixed menu and set price. Only two options, chicken or haddock. Need more options.
Stayed 1 night in Oct 2024

4/10 Poor

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Paul

Business traveller
Liked: Staff & service, room comfort

Highland stay

Nice stay very comfortable though could do with a revamp a bit expensive for what we got
Stayed 4 nights in Jul 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Highlander

Comfortable and convenient. Dining options within are limited, but other options are available. Special mention for Murray, the night porter, who dealt very efficiently and effectively with a crowd of exceptionally noisy and unruly Chinese students whom were partying into the early hours. Top marks Murray !
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room

Comfortable room with excellent view of the main street of Strathpeffer
Stayed 3 nights in Oct 2024

10/10 Excellent

Laurie

Stayed 4 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ellie

Stayed 2 nights in Sep 2024

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024