6/10 Okay
Fiona P.
11 Jul 2025
I booked your property for a very special birthday weekend after a lot of research and consideration. Although the property was at the top end of our budget, the photos and description appealed as a luxury venue offering top quality comfort.The location is undoubtedly first class. The house is magnificent but the upkeep, maintenance and presentation of the property and gardens leaves a lot to be desired*the outside eating area under the pergola had obviously not been cleaned for some time. At the outset of our visit on Friday, we had to purchase cleaning products and set about giving the table and chairs a thorough clean before we could enjoy eating outside*the plumbing system needs urgent attention. Each time we turned the cold water on the pipe reverberated noisily. This happened with any usage of cold water, toilets and even the water dispenser in the American fridge. We were all affected by the noise the pipes created after flushing toilets during the night*the ice maker within the American fridge packed up on day one and we were without ice over a very warm weekend. It appeared to be working again at the end of our stay but did cause some frustration for Saturday and Sunday*we were unable to switch off the downstairs bathroom light and this bathroom has no key for the lock* the drawers in the smallest double bedroom had collapsed*apart from the master ensuite bedroom there were no mirrors or waste bins in any of the other three bedrooms
Fiona P.
Stayed 3 nights in Jun 2025