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Sturbridge Plaza Hotel

2.5 star property

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Photo gallery for Sturbridge Plaza Hotel

TV
Classic Room, 2 Queen Beds
Lobby
Classic Room, 2 Queen Beds
Dining

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
400 Haynes St, Sturbridge, MA, 01566
  • Place, Leadmine Wildlife Management Area
    ‪13 min walk‬
  • Place, Old Sturbridge Village
    ‪7 min drive‬
  • Place, University of Connecticut
    ‪31 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪58 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Classic Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Economy Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Scottish Inn Sturbridge
Sturbridge
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 1,010 reviews
The price is €78
includes taxes & fees
19 Jul - 20 Jul
Scottish Inn Sturbridge

About this property

Sturbridge Plaza Hotel

Along with a 24-hour front desk, this hotel has free breakfast and free self parking. WiFi in public areas is free. Other amenities include a vending machine. Change of towels is available on request.
Sturbridge Plaza Hotel offers 81 air-conditioned accommodations with complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include bathtubs or showers. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
During your stay at Sturbridge Plaza Hotel, you'll be within walking distance of Leadmine Wildlife Management Area. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include an elevator and a vending machine
  • Just a 2-minute drive from Leadmine Wildlife Management Area and 9 minutes from Old Sturbridge Village
Free breakfast is available daily. Public spaces have free WiFi. Sturbridge Plaza Hotel also features a vending machine and an elevator. Free self parking is available.
Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number C1234567890
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Sturbridge Plaza Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 10 out of 100 reviews
Rating 8 - Good. 15 out of 100 reviews
Rating 6 - Okay. 21 out of 100 reviews
Rating 4 - Poor. 20 out of 100 reviews
Rating 2 - Terrible. 34 out of 100 reviews

5.0/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Gary

Disliked: Cleanliness, amenities, property conditions & facilities
It was a mad house very loud the rooms were nasty carpets all torn up stains all over! People at check in were nice.
Stayed 1 night in Apr 2026
Verified

8/10 Good

josh

Liked: Cleanliness, staff & service, property conditions & facilities
Overall well kept
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Chad

Liked: Staff & service
Could use a mini fridge and microwave
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lionel

Liked: Cleanliness, amenities, property conditions & facilities
The place could use an upgrade. The Staff were very kind and helpful. They were excellent 🌟🌟🌟🌟🌟
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Good stay for the week for the price Front desk was not always the most efficient and helpful
Stayed 6 nights in Feb 2026
Verified

2/10 Terrible

DANIEL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Jason

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bath room was a little dirty. Some guests were unruly and loud in the middle of the night.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no spa, there was some kind of brown/dried red on the floor in front of the bed. The shower the only setting that was working was the jet.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Marisol

Disliked: Cleanliness, staff & service
There's no coffee or any microwaves. On a back road.. no where to buy a hot meal/food. The staff was rude.
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Danielle

Disliked: Amenities
rooom ,tv
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Ann

Disliked: Cleanliness, staff & service, amenities
Bathroom floor was sticky and covered in hair. The shower did not drain, 3”standing water. Heater fan was too loud to keep on. Very thin blanket on the bed. Breakfast was coffee and some snacks only, no tea available.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Fredy

Disliked: Cleanliness, staff & service, amenities
All was terrible
Stayed 1 night in Feb 2026
Verified

8/10 Good

winnifred

Liked: Cleanliness, property conditions & facilities
Normal
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Wilfredo

Disliked: Cleanliness, staff & service, amenities
I asked last night at the front desk for someone to come and clean the nasty looking toilet.
Stayed 4 nights in Feb 2026
Verified

2/10 Terrible

Gerald

Disliked: Cleanliness, amenities, property conditions & facilities
No cleaning, staff were not helpful and rather grumpy
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ray

Bad
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Randy

Disliked: Property conditions & facilities
Staff was not very professional. Room was nice. Could hear tv or something in the next room all night. Not impressed with expedia. They are not real upfront with charges 🙄 and do not have good customer service.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Agnes

We arrived at this hotel and it was flooded. No fire spinlers working as they had been turned off by the fire department. We waited over an hour to be checked in because the police prohibited entrance. Because Expedia had enacted a no refund policy we felt compelled to stay there. What really aggravated me was the fact that they gave no consideration to the fact that I could ascend stairs and had stated that on my reservation request. The elevator wasn't working! They wouldn't give my situation any consideration. The staff we very rude and totally unprofessional. Cursing and swearing and yelling loudly in front of the quests. I know they were stressed but this
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Tanya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So I would give it even less than one star if at all possible. For starters the first conversation with the woman at the front desk was about how many times the cops had been there recently,which I thought great. There was an issue with the booking which was my fault but she made it into a bigger deal. After making a new reservation we waited 30-40 mins for it to show up on her end because she refused to look it up by the confirmation number I had. She was rude then and that was just the start. While all this is going on she continuously disappearing to the back where what I assume was her family was and was more worried about ordering food with them. It was as like take your kid to work day but she had the whole family. Next get to the room,just dirty. Ice bucket had all hair in it, nips underneath the bed. Only one set of towels so I go down and ask for more and a guy comes to the counter with bare feet and tells me that’s all I get. 2 people 1 set of towels for 2 days. Had to get aggravated till finally he gets some. Again so rude. The next I leave dirty towels at door at 11am comeback at 4pm there still at the door. Bring them down and ask for more and the same rude woman told me that’s all I get she can’t take them on 2nd shift if she does the state can shut them down and her fired. Totally nasty with me. 2 day stay they argued with me I get one set of towels unless 3 or more day stay for 2 ppl.The woman at the front desk rude and awful stay. $72 per night not worth it
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Arianna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La peor experiencia, las habitaciones estaban sucias, el baño , avia basura Machas en las Sabanas, paredes y toallas de baño . La bañera estaba llena de cabello y el el personal era teriiblemente grosera. No sugiero este lugar como estadia, no importa cuan barato sea ninguna persona deveria tener una experiencia tan degradable.
Machas en las sabanas
Más machas en la sabanas
Machas en todas y cada una de la sabanas
Basura en todo el lugar
Stayed 1 night in Mar 2026
Verified

8/10 Good

FNU

Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2026
Verified

8/10 Good

FNU

Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Angie

Stayed 14 nights in Mar 2026