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Hotel de Su Merced

3.5 star property

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Photo gallery for Hotel de Su Merced

Deluxe Triple Room, 1 Bedroom, Private Bathroom | Courtyard view
A courtyard with a bench, potted plants, and a gate.
Deluxe Twin Room, 1 Bedroom, Private Bathroom | Garden view
A courtyard with a white building, red-tiled roof, and a tree with pink flowers.
A room with a chandelier, a sofa, a chair, a mirror, and a decorative archway.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
Calle Azurduy Nº 30, Sucre
  • Place, Convento de San Felipe de Neri
    ‪2 min walk‬
  • Place, Sucre Cathedral
    ‪6 min walk‬
  • Place, Plaza 25 de Mayo
    ‪6 min walk‬
  • Airport, Alcantarí Intl. Airport (SRE)
    ‪32 min drive‬

Room options

View all photos for Standard Single Room, 1 Bedroom, Private Bathroom

A hotel room with a bed, a nightstand, a mirror, and a window with curtains.

Standard Single Room, 1 Bedroom, Private Bathroom

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Bedroom, Private Bathroom

A hotel room with a bed, curtains, a lamp, and a view through the window.

Deluxe Double Room, 1 Bedroom, Private Bathroom

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, 1 Bedroom, Private Bathroom

A hotel room with two beds, a wooden headboard, a lamp, and a picture on the wall.

Deluxe Triple Room, 1 Bedroom, Private Bathroom

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom, Private Bathroom

A hotel room with a bed, a chair, a table, a TV, and curtains.

Junior Suite, 1 Bedroom, Private Bathroom

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, 1 Bedroom, Private Bathroom

A hotel room with two beds, a mirror, bedside lamps, and a window with curtains.

Deluxe Twin Room, 1 Bedroom, Private Bathroom

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room, 1 Bedroom, Private Bathroom, Courtyard View

A hotel room with a large bed, a wooden table with chairs, a wooden wardrobe, and a framed picture on the wall.

Deluxe Quadruple Room, 1 Bedroom, Private Bathroom, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel de Su Merced

Along with a restaurant, this smoke-free hotel has a rooftop terrace and a 24-hour business center. Free self-serve breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, a business center, and conference space.
Hotel de Su Merced offers 23 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Sucre hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in February 2025.

During your stay at Hotel de Su Merced, you're just a quick walk from Templo Nuestra Señora de la Merced. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free self-serve breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Templo Nuestra Señora de la Merced and Church of San Felipe Neri
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 75 square feet (7 square meters) and includes a conference center. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Hotel de Su Merced.

This 3.5-star Sucre hotel is smoke free.

Guests are served free self-serve breakfast daily from 7:00 AM to 9:30 AM.
Hotel de Su Merced has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (75 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1700
  • Colonial architecture
  • Renovated guestrooms - February 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service

More

  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel de Su Merced

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BOB 100 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 192934022
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 9:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Hotel de Su Merced.

Property is also known as

de Su Merced
Hotel de Su Merced
Hotel Su Merced
Hotel Su Merced Sucre
Su Merced Hotel
Su Merced Sucre
Hotel de Su Merced Hotel
Hotel de Su Merced Sucre
Hotel de Su Merced Hotel Sucre

Hotel de Su Merced Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 162 out of 213 reviews
Rating 8 - Good. 37 out of 213 reviews
Rating 6 - Okay. 8 out of 213 reviews
Rating 4 - Poor. 3 out of 213 reviews
Rating 2 - Terrible. 3 out of 213 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and accommodations
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and stunning old style hotel. Great breakfast and a brilliant location
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are very courteous and helpful.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

DANELIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!, walking distance of everything, clean, staff very friendly, good breakfast, highly recommend.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience and the hotel is centrally located and near the plaza. The staff was so helpful.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful colonial atmosphere.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Brian

Liked: Amenities
Lovely Hotel close to centre of Sucre, perfect for exploring the city centre. Nice comfy beds for a restful nights sleep afterwards. Clean and good breakfast.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Neysa

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, amenities, property conditions & facilities
Hotel de Su Merced is a beautiful hotel throughout! The courtyard and each floor's multiple terraces all have great views. The whole hotel feels like a garden house, and it's well maintained. The room was clean and comfortable. Also the hotel is very well located, convenient walking distances to many attractions, museums and restaurants. The front desk guy Edwin was super friendly and all the restaurants he recommended were delicious with charming ambiances. Will definitely stay here again if I come back to Sucre in the future. And highly recommend it to people who visit Sucre!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Karl Heinz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best check in ever!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, property conditions & facilities
Central location. Helpful and friendly staff. Hot water in the morning. Great breakfast.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Gayle

Liked: Cleanliness, amenities, property conditions & facilities
The fellow who welcomed us at the front desk was so nice and so helpful. He spoke very good English and we could ask him anything. Our room was wonderful and big and bright and clean. Comfortable beds and we had a fridge as well. Lots of nice seating areas to relax in around the hotel courtyard. The breakfast was very good and the staff was courteous and friendly. Close to lots of restaurants and the main square.
Inner Courtyard
Inner Courtyards
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Courtenay

Liked: Cleanliness, staff & service, property conditions & facilities
This 300 year old building was absolutely lovely. There is a great view of the city on the rooftop. Lots of great seating areas on the property. The rooms were very big, we were four and had plenty of space. Would highly recommend staying here.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERFECT

Excellent service. Front desk staff are so kind. Hotel in great condition.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotel

What a stunning, well looked after hotel in the historic centre of Sucre. The room was outstanding, beautifully decorated with a lovely bath tub and the most comfortable super huge bed. The rooftop has a fabulous view of town and it’s a great sunset viewing spot. Staff were very helpful and friendly. In terms of improving I would only say breakfast could do with some re-thinking, maybe just freshly cooked eggs to order would just do a trick. Thank you for a fabulous stay.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

ALEXANDRE

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel maravilhoso, limpo e lindo. Excelente localização. É possível ir aos principais pontos turísticos a pé. O café da manhã é bem servido. Os funcionários muito prestativos. Tipo aquele hotel afetivo, que voltaria sempre.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rosimar A R Resende

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel com localização e instalações muito boas, Equipe atenciosa e café da manhã muito bom.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel. Café da manhã bom, quarto muito bom e equipe de atendimento espetacular e bem prestativa. Parabéns
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Maeva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je mettrai 6 étoiles si je pouvais le faire. L’hôtel est propre, les chambres très confortables, le petit déjeuner est très bon. Un merci tout particulier au personnel de l’hôtel qui est absolument adorable. Ils ont TOUT fait pour nous faciliter la vie, ils sont d’une efficacité et d’une gentillesse sans nom. Je recommande cet hôtel à 100% sans aucune hésitation. Tout était parfait.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localização, hotel muito bonito e confortável. Ótimo atendimento!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Normalucia

Liked: Cleanliness, staff & service, amenities
Muito bom
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities
Equipe ótima. Quarto muito limpo e confortável.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wolfgang

Liked: Cleanliness, amenities, property conditions & facilities
Sauber, Frühstück gut, Personal aufmerksam und höflich
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le petit déjeuner était copieux et varié, avec produits frais et faits maison. La situation de l'hôtel dans le cœur historique de la ville de Sucre est idéale pour une promenade à pied.
Stayed 2 nights in Nov 2025