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Tru by Hilton Sumter

2.5 star property

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Photo gallery for Tru by Hilton Sumter

Snack bar
Lobby
Lobby
Exterior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
2607 Broad Street, Sumter, SC, 29150
  • Place, Sumter Mall
    ‪3 min drive‬
  • Place, Dillion Park
    ‪3 min drive‬
  • Place, Morris College
    ‪5 min drive‬

Room options

View all photos for 1 KING MOBILITY ACCESSIBLE W/BATHTUB

In-room safe, iron/ironing board, free WiFi, bed sheets

1 KING MOBILITY ACCESSIBLE W/BATHTUB

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Queen Accessible Room with Bathtub

In-room safe, iron/ironing board, free WiFi, bed sheets

2 Queen Accessible Room with Bathtub

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(29 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(29 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(17 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Restaurant
Hyatt Place Sumter / Downtown
Sumter
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 933 reviews
The price is €173
includes taxes & fees
19 Jun - 20 Jun
Hyatt Place Sumter / Downtown

About this property

Tru by Hilton Sumter

Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Tru by Hilton Sumter offers 92 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels.

This Sumter hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Sumter. During your stay, you'll be close to Sumter Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Sumter Mall and a few minutes from Palmetto Park
  • Cats and dogs welcome for a fee (restrictions apply)
Tru by Hilton Sumter offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

You'll find a business center on site. Tru by Hilton Sumter also features coffee/tea in a common area, laundry facilities, and a front-desk safe. Self parking is free.

Smoking is allowed in designated areas at this Sumter hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Sumter Hotel
Tru Hilton Sumter
Tru by Hilton Sumter Hotel
Tru by Hilton Sumter Sumter
Tru by Hilton Sumter Hotel Sumter

Tru by Hilton Sumter Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 456 out of 709 reviews
Rating 8 - Good. 144 out of 709 reviews
Rating 6 - Okay. 55 out of 709 reviews
Rating 4 - Poor. 34 out of 709 reviews
Rating 2 - Terrible. 20 out of 709 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Deanna

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay. The breakfast buffet was a nice plus and the hotel was very nice and clean and well stocked. I will definitely be coming back to stay again!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Onika

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is modern, clean and in a great location. All the staff members were courteous and very helful during the snow storm. Highly recommended.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room Will stay here in the future
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, VERY helpful, clean, big enough, linens could be nicer, parking, location is on a strip mall area about ten mins from downtown.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good wish they had grits, bacon, eggs every morning.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay, very clean rooms. Basic breakfast foods and good coffee.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was perfect.The only issue was the bed could have been a little softer, but overall excellent.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was clean and comfortable and very well laid out, hooks, luggage racks, usb plugs,
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pearl

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MarQuis

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome They made sure that i had everything i needed and checked in with me during my stay.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Ron

Liked: Cleanliness
Yes
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was very clean and well laid out.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Geordan

Liked: Cleanliness, amenities, property conditions & facilities
My name on the TV as a welcome was amazing! Amenities was also great, but the staff was very helpful for anything that I needed. Such a great experience and thank you for your wonderful service!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Willard

Liked: Cleanliness, staff & service, amenities
Yes, the room was spotless, and the staff was extremely nice and helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Receptionist was cheerful and friendly, the room was big and very clean!
Stayed 1 night in Nov 2025
Verified

8/10 Good

melissa

Liked: Cleanliness, staff & service, amenities
Clean rooms. Staff is very pleasant. Overall would definitely stay again
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
They couldnt get ys checked in for over an hour, the ac and they heat was horrible and the room was too small. The customer service was very nice though.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Rachel

Disliked: Cleanliness, amenities, property conditions & facilities
So gross. The floor was sticky. There was drywall missing the lobby had stuff everywhere
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Tajanique

Disliked: Cleanliness, staff & service, amenities
staff was rude. i left, didn't even stay two nights ruined my birthday stay because of "music".
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean with easy check-in and check-out.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very clean and great staff. Plenty of restaurants and shopping in the area around the hotel.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities
I had a wonderful stay at Tru. I gave a 4 star because of the breakfast. The breakfast was just okay, it could have been better.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Ruth

Disliked: Staff & service
Breakfast was great, the housekeeping staffer walked in my room without knocking on the door. The hotel can use some updating in the rooms.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Laurelle s

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The gym is good. Pool too cold for recreational swimming. They schedule housekeeping only every other day, but we were there six days and never had housekeeping. Front desk staff nice.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

jarrod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. The area was clean and accommodating. Breakfast was very good.
Stayed 2 nights in Aug 2025