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Tru by Hilton Sumter

2.5 star property

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Photo gallery for Tru by Hilton Sumter

Snack bar
Lobby
Exterior
Lobby
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
2607 Broad Street, Sumter, SC, 29150
  • Place, Sumter Mall
    ‪3 min drive‬
  • Place, Dillion Park
    ‪3 min drive‬
  • Place, Palmetto Tennis Center
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(29 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(29 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(17 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

Similar properties

Restaurant
Hyatt Place Sumter / Downtown
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 906 reviews
The price is €201
includes taxes & fees
13 Mar - 14 Mar
Hyatt Place Sumter / Downtown

About this property

Tru by Hilton Sumter

Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Tru by Hilton Sumter offers 92 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels.

This Sumter hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Sumter. During your stay, you'll be close to Sumter Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Sumter Mall and a few minutes from Palmetto Park
  • Cats and dogs welcome for a fee (restrictions apply)
Tru by Hilton Sumter offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

You'll find a business center on site. Tru by Hilton Sumter also features coffee/tea in a common area, laundry facilities, and a front-desk safe. Self parking is free.

Smoking is allowed in designated areas at this Sumter hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Sumter Hotel
Tru Hilton Sumter
Tru by Hilton Sumter Hotel
Tru by Hilton Sumter Sumter
Tru by Hilton Sumter Hotel Sumter

Tru by Hilton Sumter Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 449 out of 699 reviews
Rating 8 - Good. 143 out of 699 reviews
Rating 6 - Okay. 53 out of 699 reviews
Rating 4 - Poor. 34 out of 699 reviews
Rating 2 - Terrible. 20 out of 699 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shayna

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2025

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room Will stay here in the future
Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay, very clean rooms. Basic breakfast foods and good coffee.
Stayed 1 night in Nov 2025

6/10 Okay

Ruth, York

Travelled with family
Disliked: Staff & service
Breakfast was great, the housekeeping staffer walked in my room without knocking on the door. The hotel can use some updating in the rooms.
Stayed 1 night in Dec 2025

10/10 Excellent

Albert

Yes
Stayed 3 nights in Nov 2025

6/10 Okay

Denelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very plain
Stayed 2 nights in Nov 2025

10/10 Excellent

Frederick, Ephrata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t eat breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Shelley

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities
I had a wonderful stay at Tru. I gave a 4 star because of the breakfast. The breakfast was just okay, it could have been better.
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Receptionist was cheerful and friendly, the room was big and very clean!
Stayed 1 night in Nov 2025

8/10 Good

melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean rooms. Staff is very pleasant. Overall would definitely stay again
Stayed 3 nights in Nov 2025

10/10 Excellent

Willard

Liked: Cleanliness, staff & service, amenities
Yes, the room was spotless, and the staff was extremely nice and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Connie

Stayed 2 nights in Oct 2025

10/10 Excellent

Andrei

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, fully equipped, big fridge, microwave, some plates and utensils. Staff super nice , always ready to help. Breakfast was very good especially the eggs, bacon and pancakes. A little bit loud from traffic if you are to close to the highway.
Stayed 5 nights in Oct 2025

6/10 Okay

Tiffany

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Alethia

Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

alvin martin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was family friendly, big bedrooms, spacious. I love everything about the hotel. I dislike the fact my son couldn't setup his gaming system the wifi sucks
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities
Clean everything was good
Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 1 night in Sep 2025

8/10 Good

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good experience
Stayed 3 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean with easy check-in and check-out.
Stayed 2 nights in Sep 2025

6/10 Okay

Willene

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I did not like that when I checked into the hotel and was given a rome upon entering the room.It had not been serviced so I had to go back down to the concierge and have another room assigned
Stayed 1 night in Sep 2025

10/10 Excellent

Charlie

Stayed 1 night in Sep 2025

10/10 Excellent

Roger

Disliked: Staff & service
Property was convenient to get to. Staff was very cordial and helpful. Didn't provide in room coffee, and no ice buckets. Had to go to ice maker for the bucket. No restaurant in the hotel.
Stayed 1 night in Sep 2025