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Clouds Montville

4.0 star property

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Photo gallery for Clouds Montville

Gazebo
Outdoor pool, pool loungers
Deluxe Studio, 1 Queen Bed with Sofa bed, Garden View
Luxury Cottage, 1 King Bed, Garden View
Family Room, Multiple Beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
166 Balmoral Road, Montville, QLD, 4560
  • Place, Lake Baroon
    ‪3 min drive‬
  • Place, Bariya Nature Refuge
    ‪3 min drive‬
  • Place, Gerrards Lookout
    ‪4 min drive‬
  • Airport, Maroochydore, QLD (MCY-Sunshine Coast)
    ‪29 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Garden View

Deluxe Studio, 1 Queen Bed with Sofa bed, Garden View

Deluxe Studio, 1 Queen Bed with Sofa bed, Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom, Balcony, Ocean View

Deluxe Apartment, 1 Bedroom, Balcony, Ocean View

Deluxe Apartment, 1 Bedroom, Balcony, Ocean View

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Cottage, 1 King Bed, Garden View

Luxury Cottage, 1 King Bed, Garden View

Luxury Cottage, 1 King Bed, Garden View

7.0 out of 10
Good
(4 reviews)
  • Garden view
  • 110 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio

Studio

Studio

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

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About this property

Clouds Montville

An outdoor pool, concierge services, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and tour/ticket assistance. Weekly housekeeping is available.
Clouds Montville offers 15 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Clouds Montville, you'll be close to Gerrards Lookout. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute drive from Gerrards Lookout and a few minutes from Bariya Nature Refuge
  • Airport shuttle service available for a fee
As a guest of Clouds Montville, you'll find an outdoor pool, a terrace, and barbecue grills. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. The business-friendly Clouds Montville also features tour/ticket assistance, a garden, and a picnic area. The hotel can provide concierge services and wedding services. Self parking is free.

This 4-star Sunshine Coast hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 7:00 PM on request
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Built in 1993
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Late check-in fee: AUD 50 for check-in between 10:00 AM and noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 3:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 90 per person (one-way)
  • Airport shuttle fee per child: AUD 60 (one-way), (up to 16 years old)
  • Late check-in fee: AUD 50 for check-in between 10:00 AM and noon

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Clouds Montville offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 3:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Clouds Montville Aparthotel
Clouds Montville
Clouds Montville Hotel
Clouds Montville Montville
Clouds Montville Hotel Montville

Clouds Montville Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 143 out of 306 reviews
Rating 8 - Good. 92 out of 306 reviews
Rating 6 - Okay. 39 out of 306 reviews
Rating 4 - Poor. 16 out of 306 reviews
Rating 2 - Terrible. 16 out of 306 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Tim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. There was a clicking noise all night disturbing us. It could be the sprinkler system. The shower screen was not effective. Subsequently, water all over the bathroom floor.
Stayed 1 night in Feb 2026

10/10 Excellent

Melissa

Stayed 2 nights in Feb 2026

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Clean and tidy! Check in was easy! Plenty of beautiful views and walks in the area
Stayed 1 night in Jan 2026

6/10 Okay

Melissa

Travelled with partner
Check in was nice and easy, disappointing that we didn’t receive our included continental breakfast.
Stayed 1 night in Jan 2026

4/10 Poor

Jason

Room was a good size. There was no staff there to book us in, we received no email with lockbox instructions, had to get one of the maintenance guys to get our key. We booked accom with two days of continental breakfast which was nowhere to be seen, and no staff to ask. Poor.
Stayed 2 nights in Jan 2026

8/10 Good

Nadine

Liked: Cleanliness, amenities, property conditions & facilities
5/5 cleanliness 5/5 presentation 5/5 comfortable space The only criticism would be that there was no communication about the current closure of the restaurant and supplied breakfast options. I had packed expecting to have breakfast/dinner options there and lunch out with family. This is important as I'm ceoliac which means I can't just pickup a random snack. I'm used to working around such issues but forwarning would have ment I would have been prepared and not have to make special trips for food shopping.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities
The room was very comfortable and well set out. Everything was vey clean and tidy
Stayed 3 nights in Dec 2025

8/10 Good

Dawn-Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, nicely-appointed Friendly and accommodating staff Pretty lagoon-style waterfall pool Large poolside deck with lovely sun cabanas
Stayed 2 nights in Dec 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and tidy and very comfortable The lady that served us was very friendly and polite Pleasure to deal with Highly recommended We will be back
Stayed 1 night in Nov 2025

10/10 Excellent

Fai

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We are satisfied with the cleanliness, spacy room and great balcony view. The location is good between Maleny and Montville. Highly recommended.
Sunrise view from the balcony
Bedroom
Stayed 1 night in Oct 2025

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, property conditions & facilities
Was only there for one night so no time check out amenities but served my purpose well and would certainly recommend Clouds
Stayed 1 night in Oct 2025

6/10 Okay

Daniel

Liked: Cleanliness
We paid extra to stay with breakfast included but there was no breakfast or restaurant available in this place, so we have to go somewhere else. The nice area showed on photos was is not available at anytime for guests. We would like a refund for the breakfast that we paid and was not included
Stayed 1 night in Sep 2025

6/10 Okay

Tony

Travelled with family
Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We caught the lift upstairs to sit and admire the view. We were happy with the Studio room. There was supposed to be a continental breakfast but was not there.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Seher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved that we got a free late checkout
Stayed 2 nights in Jul 2025

8/10 Good

Dee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bathroom provided a unique feature of heated towel rack. We did not receieve our continental breakfast that was included with booking. No milk was provided in fridge for our room tea and coffee.
Stayed 1 night in Jun 2025

6/10 Okay

Natalie

Travelled with partner
Disliked: Amenities
The bed was comfortable. Very easy to find. Unfortunately there were no staff to ask any questions of. I did call and leave messages however did not get any responses. It was the weekend and they do have signs up and notices online they are not available over the weekends and after 4 pm I think it was. We wanted information about our breakfast that was included in the package and never got an answer and therefore never got our breakfast that was paid for!! So just be aware there will be radio silence at certain times. I also had to wash all the coffee cups before using them as all 4 were soiled with old coffee or hot chocolate which looked like they had just been rinsed and put back as there was residue down the outsides of every cup! Left a bit of a bad taste in our mouths. There is plenty of accommodation to choose from around the Maleny/ Montville area and that’s what we shall do next visit. We stay in this region often due to visiting family in Brisbane and always have had wonderful hosts. Shall stick to what we know next time.
Stayed 1 night in Jun 2025

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great views and very clean
Stayed 1 night in Jun 2025

6/10 Okay

John

Travelled with partner
Disliked: Amenities, property conditions & facilities
There is no fireplace. There is no spa, just a photoshopped deep bath. The king bed is short - probably <2m. They set us up with one roll of rump ribbon. They don't answer the one staff number. Place is very run down.
Stayed 2 nights in Jun 2025

6/10 Okay

Adele

Liked: Property conditions & facilities
Disliked: Cleanliness
I didn’t like that the glass had lipstick on them and the cups had dribbles running down. The bathroom tap had toothpaste splatters on it. It thr sheets were clean and smelled freshly laundered.
Stayed 1 night in May 2025

8/10 Good

Rochelle

Stayed 3 nights in May 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spot with spectacular views

Clouds was brilliant, well appointed and reasonably priced. I loved the breakfast basket that was a lovely surprise. The view from my balcony was amazing. This will be my first choice next time I am staying in the area.
Stayed 2 nights in Apr 2025

2/10 Terrible

Chloe

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around hotel was a great view, however when we checked in room there was a foul smell and sheets were stained - there was noisy guests so was not a peaceful trip - our rate included breakfast however when I sent email to as no response from them, husband went to restaurant and was told they weren’t operating - we had to source breakfast elsewhere a cost that wasn’t budgeted hence booking the trip with this amnesties - contacted Expedia 3 times they advised waiting on hotel ‘manager’ get back to them the staff say oh you have speak manager - will keep everyone posted FYI it’s been 6 days since our stay!
Stayed 1 night in Mar 2025