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Novotel Sunshine Coast Resort

4.0 star property

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Photo gallery for Novotel Sunshine Coast Resort

Outdoor pool, pool umbrellas
Boating
Property grounds
Property entrance
Gazebo

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
270 Ocean Drive, Sunshine Coast, Twin Waters, QLD, 4564
  • Place, Yaroomba Beach
    ‪5 min walk‬
  • Place, Twin Waters Golf Club
    ‪17 min walk‬
  • Place, Mudjimba Beach
    ‪3 min drive‬
  • Airport, Maroochydore, QLD (MCY-Sunshine Coast)
    ‪8 min drive‬

Room options

View all photos for Room, Multiple Beds, Garden View

Room, Multiple Beds, Garden View

Room, Multiple Beds, Garden View

7.8 out of 10
Good
(17 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Room, Multiple Beds, Lagoon View

Room, Multiple Beds, Lagoon View

Room, Multiple Beds, Lagoon View

  • 29 sq m
  • Lagoon view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite, Lagoon View

Individually decorated, desk, laptop workspace, iron/ironing board

Suite, Lagoon View

  • 52 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Bungalow, 1 Double Bed, Overwater

Bungalow, 1 Double Bed, Overwater

Bungalow, 1 Double Bed, Overwater

  • 75 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Garden View

Executive Room, 1 King Bed, Garden View

Executive Room, 1 King Bed, Garden View

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Lagoon View

Executive Room, 1 King Bed, Lagoon View

Executive Room, 1 King Bed, Lagoon View

7.6 out of 10
Good
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds, Garden View

Executive Double Room, 2 Double Beds, Garden View

Executive Double Room, 2 Double Beds, Garden View

9.0 out of 10
Wonderful
(16 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds, Lagoon View

Executive Double Room, 2 Double Beds, Lagoon View

Executive Double Room, 2 Double Beds, Lagoon View

8.2 out of 10
Very good
(11 reviews)
  • 30 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Lagoon View

Room, 1 Queen Bed, Lagoon View

Room, 1 Queen Bed, Lagoon View

7.2 out of 10
Good
(17 reviews)
  • 29 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Bungalow, 1 Double Bed, Overwater

Deluxe Bungalow, 1 Double Bed, Overwater

Deluxe Bungalow, 1 Double Bed, Overwater

  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Bungalow, Overwater

Grand Bungalow, Overwater

Grand Bungalow, Overwater

  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 1 Queen Bed, Garden View (Resort)

Room, 1 Queen Bed, Garden View (Resort)

Room, 1 Queen Bed, Garden View (Resort)

8.0 out of 10
Very good
(6 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Novotel Sunshine Coast Resort

Family fun on the beach, with outdoor pool, near Twin Waters Golf Club
At Novotel Sunshine Coast Resort, relax by an outdoor pool or hit the beach where you can enjoy volleyball. Housekeeping is available on request.
Novotel Sunshine Coast Resort offers 361 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Rooms open to balconies or patios. Each accommodation is individually decorated. Satellite television is provided.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at Novotel Sunshine Coast Resort. During your stay, you'll be connected to the convention center, and just a quick walk from Yaroomba Beach. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, mini golf, and volleyball
  • Guests have great things to say about the pool and the clean accommodations
  • Just a 2-minute drive from Twin Waters Golf Club and a few minutes from Mudjimba Beach
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Have fun in the sun at Novotel Sunshine Coast Resort with summer activities like sailing, kayaking, and mini golf.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. This beach hotel also offers an outdoor pool, a children's pool, and a 24-hour fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Sunshine Coast hotel.

Sola Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sola Bar - This bar is located by the pool. Open daily.
Deli Cafe - Onsite café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Deli Cafe
  • Sola Bar
  • Sola Restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Golf
  • Hot tub
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Paddleboard
  • Sailing
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 12,109 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On a lake
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Novotel Resort Twin Waters
Novotel Twin Waters
Novotel Twin Waters Resort
Twin Waters Novotel
Twin Waters Novotel Resort
Twin Waters Resort

Novotel Sunshine Coast Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 340 out of 1002 reviews
Rating 8 - Good. 318 out of 1002 reviews
Rating 6 - Okay. 177 out of 1002 reviews
Rating 4 - Poor. 94 out of 1002 reviews
Rating 2 - Terrible. 73 out of 1002 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pat

Stayed 1 night in Sep 2025

8/10 Good

Alana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience for our family. Very family friendly. Lots of free activities. Great having easy food options on site. We have been before and will be back.
Stayed 2 nights in Sep 2025

4/10 Poor

Michael

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The room (358) small very basic, no safty instructions or information folder. Noisy air-conditioner. Dinner time the menu for a 4 star accommodation l wouldn't give it a 2 star. Two types 250 gram stacks don't cut it. There should be larger sizes.400, 500 grams. Plus for a coastal resort, people from the farm land love the reaf and beef at leased. Breakfast was great 👍 , dinner 😝
Stayed 3 nights in Sep 2025

8/10 Good

Nitisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

HELEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable. Shower was really good. we were late arriving after hospital admission. So was dark. Found it hard to find our room. Ran into another couple having same issues. Ordered room service. Pizza was delivered very quickly. Very tasty but not hot and not exactly. cooked enough for our liking. Overall did the job for our overnight stay. Slept well in comfort.
Stayed 1 night in Sep 2025

10/10 Excellent

Ruby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the buffet breakfast! The staff were absolute gems to deal with. The catamaran and kayaks also made our stay fantastic! Activities Team were fun and engaging. The rooms were a bit outdated but still had everything we needed for a comfortable stay. Would definitely stay here again!
Stayed 2 nights in Sep 2025

4/10 Poor

Glenn

Business traveller
Disliked: Property conditions & facilities
Rooms are really dated and tired, probably needed a refurb about 10 years ago The grounds etc are nice though.
Stayed 2 nights in Aug 2025

6/10 Okay

Marshal

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms weren’t that nice compared to photos and pricing for a night bit of a let down Main area was very nice, and close to beach
Stayed 1 night in Sep 2025

4/10 Poor

Terry

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Lovely gardens and reception. Room in very poor condition. Needs a serious upgrade, esp to the bathroom.
Stayed 1 night in Sep 2025

10/10 Excellent

Masako

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We touched Australian nature and run into kangaroos were amazing! Activities are plenty and huge lake for humbling and running. It’s a hotel but I feel like it’s kind of villa. High recommended for everyone especially for families with kids.
Stayed 1 night in Aug 2025

8/10 Good

RODNEY

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced and extremely poor condition

What a woefully kept hotel. There was heavy rain which poured through the covered walkways like a raging river. No amenities in these overpriced rooms (water, shower cap etc). Basically it’s an overpriced motel with a fancy lobby. Save your money and go elsewhere
Stayed 1 night in Aug 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 3 nights in Jul 2025

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Bob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was painfully slow. Only two staff for a Friday afternoon. Room was excellent. Same for the surroundings, breakfast and breakfast staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Stayed 3 nights in Jul 2025

10/10 Excellent

Simon

Stayed 1 night in Jul 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Victoria

Business traveller
I checked in and took so long nurodivergent Foster child having melt down and didn't get the róom key then manger was going to meet me out front with key and I was in there 15 20 mins so left and had to pay else where
Stayed 2 nights in Jul 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in order to attend an event in Maroochydore
Stayed 3 nights in Jul 2025

4/10 Poor

Damien

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Jodi

Stayed 1 night in Jul 2025

2/10 Terrible

Alison

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Danika

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
When we got to the resort, we didn’t get the room we booked for. So they told us they were upgrading us to a room that was on the floor Level, which we specifically chose not to get with the last room, due to security issues. The electricity in the room along the wall behind the bed didn’t work so no lamps for the beside table., the toilet had a constant running noise and we couldn’t turn the water off to stop it, so we heard it all through the night. And it had an old smell to it. Like the room hadn’t been used in a while or it had been shut up for a long time and had an old person smell to it.
Stayed 1 night in Jun 2025