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Novotel Sunshine Coast Resort

4.0 star property

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Photo gallery for Novotel Sunshine Coast Resort

Outdoor pool, pool umbrellas
Grand Bungalow, Overwater | In-room dining
Exterior
Individually decorated, desk, laptop workspace, iron/ironing board
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
270 Ocean Drive, Sunshine Coast, Twin Waters, QLD, 4564
  • Place, Yaroomba Beach
    ‪5 min walk‬
  • Place, Twin Waters Spa
    ‪10 min walk‬
  • Place, Twin Waters Golf Club
    ‪17 min walk‬
  • Airport, Maroochydore, QLD (MCY-Sunshine Coast)
    ‪8 min drive‬

Room options

View all photos for Room, Multiple Beds, Garden View

Room, Multiple Beds, Garden View

Room, Multiple Beds, Garden View

7.8 out of 10
Good
(17 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Room, Multiple Beds, Lagoon View

Room, Multiple Beds, Lagoon View

Room, Multiple Beds, Lagoon View

  • Lagoon view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite, Lagoon View

Suite, Lagoon View

Suite, Lagoon View

  • Lagoon view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Bungalow, 1 Double Bed, Overwater

Bungalow, 1 Double Bed, Overwater

Bungalow, 1 Double Bed, Overwater

  • Lagoon view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Garden View

Executive Room, 1 King Bed, Garden View

Executive Room, 1 King Bed, Garden View

8.6 out of 10
Excellent
(8 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Lagoon View

Executive Room, 1 King Bed, Lagoon View

Executive Room, 1 King Bed, Lagoon View

7.8 out of 10
Good
(17 reviews)
  • Lagoon view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds, Garden View

Executive Double Room, 2 Double Beds, Garden View

Executive Double Room, 2 Double Beds, Garden View

9.0 out of 10
Wonderful
(16 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds, Lagoon View

Executive Double Room, 2 Double Beds, Lagoon View

Executive Double Room, 2 Double Beds, Lagoon View

8.2 out of 10
Very good
(11 reviews)
  • Lagoon view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Lagoon View

Room, 1 Queen Bed, Lagoon View

Room, 1 Queen Bed, Lagoon View

  • Lagoon view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Bungalow, 1 Double Bed, Overwater

Deluxe Bungalow, 1 Double Bed, Overwater

Deluxe Bungalow, 1 Double Bed, Overwater

  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Bungalow, Overwater

Grand Bungalow, Overwater

Grand Bungalow, Overwater

  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 1 Queen Bed, Garden View (Resort)

Room, 1 Queen Bed, Garden View (Resort)

Room, 1 Queen Bed, Garden View (Resort)

7.2 out of 10
Good
(7 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Novotel Sunshine Coast Resort

At Novotel Sunshine Coast Resort, relax by an outdoor pool or hit the beach where you can enjoy volleyball. Housekeeping is available on request.
Novotel Sunshine Coast Resort offers 361 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Rooms open to balconies or patios. Each accommodation is individually decorated. Satellite television is provided.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at Novotel Sunshine Coast Resort. During your stay, you'll be connected to the convention center, and just a quick walk from Yaroomba Beach. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, mini golf, and volleyball
  • Guests have great things to say about the pool and the clean accommodations
  • Just a 2-minute drive from Twin Waters Golf Club and a few minutes from Mudjimba Beach
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Have fun in the sun at Novotel Sunshine Coast Resort with summer activities like sailing, kayaking, and mini golf.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. This beach hotel also offers an outdoor pool, a children's pool, and a 24-hour fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Sunshine Coast hotel.

Sola Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sola Bar - This bar is located by the pool. Open daily.
Deli Cafe - Onsite café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Deli Cafe
  • Sola Bar
  • Sola Restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Golf
  • Hot tub
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Paddleboard
  • Sailing
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 12,109 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On a lake
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Novotel Resort Twin Waters
Novotel Twin Waters
Novotel Twin Waters Resort
Twin Waters Novotel
Twin Waters Novotel Resort
Twin Waters Resort

Novotel Sunshine Coast Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 342 out of 1000 reviews
Rating 8 - Good. 315 out of 1000 reviews
Rating 6 - Okay. 177 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 75 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

ZIQIAN

Travelled with family
Liked: Cleanliness, property conditions & facilities
room clean and easy to get to the play area. Really interesting to kid as there are a lot of activites there
Stayed 2 nights in Dec 2025

10/10 Excellent

Gary

Stayed 1 night in Dec 2025

6/10 Okay

Momei

Business traveller
Rooms excellent condition. Outside needs light on the dark areas. Food served are less qty.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities
Great stay great location will come back
Stayed 2 nights in Dec 2025

10/10 Excellent

LESLIE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was perfect for our cousin’s birthday party. Best showers ever when not over a tub. Our room was excellent and maintained very well. All staff were excellent and very helpful. Would return any time.
Stayed 1 night in Dec 2025

8/10 Good

Dagmar

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice location, beautiful pool area
Stayed 1 night in Dec 2025

8/10 Good

Fiona

Stayed 2 nights in Dec 2025

10/10 Excellent

Kelly

Stayed 1 night in Nov 2025

6/10 Okay

Gina, RUNAWAY BAY

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel is becoming quite dated and needs some urgent maintenance. The rooms are very dated and the carpet smells weird. The room I booked was supposed to have a queen and "twin" bed. We had a Queen and a single bed which was very small. The food from the restaurant was not good. Our burgers were burnt. The bar staff were not friendly or experiences. They couldn't make a spicy a margarita. The hot tub was not as hot as it was when we stayed 2 years ago and it was dirty. It's in a lovely location but it needs a major overhaul. No restaurants open late nearby.
Stayed 1 night in Dec 2025

10/10 Excellent

Erika

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was clean and very comfy, staff were lovely.
Stayed 1 night in Nov 2025

8/10 Good

Belinda

Stayed 1 night in Nov 2025

10/10 Excellent

Jae Moon

Stayed 1 night in Nov 2025

6/10 Okay

Belinda

Travelled with partner
Liked: Cleanliness
We have stayed before property is in need of some maintenance in the accommodation side of things. Our room was neat and tidy however our mattress had see better days. We have come across this in the past. They definitely get there money’s worth out of mattresses. Buffet breakfast was lovely however the restaurant itself could do with a revamp. We’ve been going there for 13years and not much has changed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Emilea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything, it was beautiful
Stayed 1 night in Nov 2025

6/10 Okay

SHELLEY

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is in an amazing location and has great facilities, food and staff but really needs some love, there were holes in the roof of some of the walkways and paint peeling etc Such a shame because everything else is great. Special shout out to Emily in the restaurant who was just lovely and so helpful. In short, great hotel but dated. Spend some money Accor and bring this wonderful place back to its full glory!
Stayed 2 nights in Nov 2025

10/10 Excellent

Omid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsem staff
Stayed 2 nights in Nov 2025

4/10 Poor

Sam

Business traveller
Disliked: Staff & service, amenities
Rooms lacked any basic necessity like drinking water or bathroom amenities. Rooms were only cleaned upon request. Front desk staff had the attitude they didn’t want to be there. Far from the Accor standards.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rowena

Travelled with family
Liked: Cleanliness, amenities
Amazing resort with great amenities! The location is stunning.
Stayed 2 nights in Nov 2025

10/10 Excellent

JADE

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location with lots of activities included for the price including kayaking and little caterman boats. Other options such as bike hire onsite at a reasonable price. Kangaroos around the grounds, right outside the apartment door. Staff were courteous and accommodating. The room itself was simple, but functional
Stayed 2 nights in Nov 2025

10/10 Excellent

Craig

Stayed 1 night in Nov 2025

4/10 Poor

Jason

Travelled with partner
All if it ! The room was ok but the bed was absolutely terrible.. the worst I’ve ever slept in ! It was hard and uneven , the pillows were very uncomfortable. It was muggy and hot ! The air conditioner wouldn’t work so couldn’t sleep! The check-in was really disappointing, our room wasn’t ready upon arrival , there was no politeness to it , staff couldn’t t care less as they were rushed off their feet! It took for me to go and enquire 45 minutes later for them to say sorry. No compensation offered. You also had to lug your suitcases up 2 flights of stairs! The food at the sola restaurant was terrible . I would never stay there again !
Stayed 2 nights in Nov 2025

8/10 Good

Koley

Liked: Cleanliness, staff & service, amenities
Everything was great, bed a little firm but we had a great stay with the Novotel
Stayed 1 night in Nov 2025

10/10 Excellent

Rachael

Stayed 1 night in Oct 2025

10/10 Excellent

Delvene

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 3 nights in Oct 2025