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Pelican Waters Resort

4.5 star property

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Photo gallery for Pelican Waters Resort

2 outdoor pools, pool umbrellas, pool loungers
Double Studio
View from room
Exterior
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

View in a map
38 Mahogany Drive, Pelican Waters, QLD, 4551
  • Place, Pelican Waters Golf Club
    ‪1 min walk‬
  • Place, Bulcock Beach
    ‪9 min drive‬
  • Place, Caloundra Events Center
    ‪9 min drive‬
  • Airport, Maroochydore, QLD (MCY-Sunshine Coast)
    ‪35 min drive‬

Room options

View all photos for Queen Studio

Desk, iron/ironing board, free WiFi, bed sheets

Queen Studio

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Studio

Desk, iron/ironing board, free WiFi, bed sheets

Double Studio

8.8 out of 10
Excellent
(55 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for 1 Bedroom Apartment

Desk, iron/ironing board, free WiFi, bed sheets

1 Bedroom Apartment

8.8 out of 10
Excellent
(47 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

Desk, iron/ironing board, free WiFi, bed sheets

2 Bedroom Apartment

7.6 out of 10
Good
(5 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 3 Bedroom Apartment

Desk, iron/ironing board, free WiFi, bed sheets

3 Bedroom Apartment

  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Three Bedroom Sub-Penthouse

Living area

Three Bedroom Sub-Penthouse

  • Sleeps 6

Two-Bedroom Apartment

  • Sleeps 4

Superior Apartment

  • Sleeps 7

View all photos for One Bedroom Apartment

Living area

One Bedroom Apartment

  • Sleeps 2

View all photos for Two Bedrooms Apartment

Desk, iron/ironing board, free WiFi, bed sheets

Two Bedrooms Apartment

  • Sleeps 4

View all photos for Queen Studio Room

Desk, iron/ironing board, free WiFi, bed sheets

Queen Studio Room

  • Sleeps 2

View all photos for Studio Double

Desk, iron/ironing board, free WiFi, bed sheets

Studio Double

  • Sleeps 2

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About this property

Pelican Waters Resort

Lakefront hotel with 2 outdoor pools and a fitness center
Along with 2 outdoor pools, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Pelican Waters Resort offers 114 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to furnished balconies. 40-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Pelican Waters Resort. During your stay, you're just a quick walk from Pelican Waters Golf Club. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Amenities include a front-desk safe, 4 meeting rooms, and conference space
  • Onsite recreation includes an outdoor tennis court, a gym, and a golf driving range
  • Steps from Pelican Waters Golf Club and 9 minutes by car from Caloundra Events Center
As a guest of Pelican Waters Resort, you'll find 2 outdoor swimming pools, an outdoor tennis court, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 4 meeting rooms available. A terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Pelican Waters Resort. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Sunshine Coast hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Waterlily's - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
Coffee Central - Onsite café. Open daily.
The 19th Hole Sports Bar - Onsite sports bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: AUD 19.50 to 25 for adults and AUD 9.50 to 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coffee Central
  • The 19th Hole Sports Bar
  • Waterlily's

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Fitness classes
  • Golf driving range
  • Gym
  • Outdoor tennis court

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 19.50 to 25.00 for adults, and AUD 9.50 to 14.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pelican Waters Golf
Pelican Waters Golf Resort
Pelican Waters Resort
Crowne Plaza Caloundra
Crowne Plaza Hotel Caloundra
Crowne Plaza Pelican Waters Hotel Caloundra
Ramada Caloundra
Sebel Pelican Waters Resort
Sebel Pelican Waters
Sebel Pelican Waters Golf Resort
Sebel Golf Resort
Sebel Pelican Waters Golf
Sebel Golf
Pelican Waters Golf Resort Spa
The Sebel Pelican Waters
Pelican Waters Resort Hotel
Pelican Waters Resort Pelican Waters
The Sebel Pelican Waters Golf Resort Spa
Pelican Waters Resort Hotel Pelican Waters

Pelican Waters Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 438 out of 1001 reviews
Rating 8 - Good. 339 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 75 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely weekend. Pleasant room, nice staff 😊
Stayed 3 nights in Aug 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, room comfort

Mid week special

We were treated well and had a great time would definitely recommend this hotel
Stayed 3 nights in Jul 2025

2/10 Terrible

Duncan

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was pleasant at this property. Staff at reception were rude & unfriendly from the start. Our room (No.0228) was very unpleasant - dirty, badly maintained, the side balcony door was unsafe as it locked you out if you didn't wedge it open, it also had no blind to block street night lights so room was always bright & draughty.The bed was ancient & uncomfortable. Bathroom door was 50mm/2" to short, microwave was disgusting, window gullies were caked in grime, partition doors to bedroom were broken & also caked in grime. The hallway to our room burst a pipe which we reported so the carpet was soggy & slippery to walk on while there. We asked to change rooms after the first night & was told there were no other rooms until 2 days time & if we did we would have to pay $70 to have ours cleaned, taking in mind we had done a lot of the cleaning. Some areas are under construction & some under demolition. The hotel is used for these workers - dirty boots & clothing. The restaurant staff were continuously understaffed & run off their feet having to stand in for reception staff as well during evening hours, rushing back & forth to check people in & serve meals & run the bar. Those staff were gems. The regular reception staff were lazy & uninterested. Photos & review already posted on hotel site. Avoid this place!
Microwave
Ceiling
Stayed 5 nights in Jul 2025

4/10 Poor

paul james cox

Very boring accommodation
Stayed 3 nights in Jul 2025

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Francine

Stayed 2 nights in Jul 2025

10/10 Excellent

Chariklia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing package for flights and stay at such a beautiful resort. So very very happy. We had a wonderful visit and we would definitely do it again.
Stayed 7 nights in Jul 2025

6/10 Okay

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Liz

Travelled with group
Disliked: Property conditions & facilities, room comfort

Worst place I have ever stayed

Room 510. Freezing room. no heating. had to get 2 heaters from staff on 2nd night. They have sign asking to open sliding doors when cooking in the middle of winter, so you dont set off smoke alarm. they brought blankets as the rooms only had 2 blankets in 2 bed apartment.TV remote for foxtell only worked if you sat close to TV and pointed it at little box on the side, we did not know this and there was no info about this. staff told us. WI-FI did not work at all & the repair guy said he would come back and fix it next day when we were out, he did not fix it no one at reception after 4 and after hours number says for emergency only, which is why we didnt call on the first night. The booking did not say no heaters and did not say you need to open sliding doors in middle of winter to cook. if we had known this we never would have booked. ....no power point in one of the bathrooms at all. single bedroom had 2 lamps but only one plugged in and no whereto go within reach of the bed. ........... hole in the laundry ceiling............ manhole/ vent cover falling down into kitchen about 2 cm down from ceiling..... tape on the wall next to fridge on plaster peeling off. looks gross. dishwasher leaked onto kitchen floor und under carpet in living area. curtain missing in main deb sm window. gave this full list to staff on leaving.
missing curtain in main bedroom on side of sliding doors. sheer curtain was the only curtain here
dishwasher leaking onto kitchen floor
dishwasher leaking water under carpet into dining area
tape next to fridge on wall peeling off
Stayed 3 nights in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing holiday

Incredible! so clean, quiet, friendly staff, restaurant has amazing food and it’s close to amazing beaches for all sorts of fun activities. Such a good price for 3 nights we will definitely be back.
Stayed 3 nights in Jul 2025

8/10 Good

Malcolm

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort

Our stay

Our stay was comfortable. Amenities and utensils were adequate. I enjoyed the gym, thank you but I did not enjoy the women using the gym who spoke on her phone loudly for over an hour about her relationship break down and included swearwords. Not nice, not appreciated. I love that the gym is clean and cleaning materials are maintained regularly during the day. Lastly: We brought coffee making ingredients but somehow when mixed with hot water from your kettle it didn't taste the same. Just a little thing. We enjoyed the loose parking arrangements, nice. In summary, we enjoyed our stay at your place. Thank you kindly for having us.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica, North Shore

Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Not at all as advertised. Very disappointed. Average.
Stayed 9 nights in Jun 2025

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The staff were clearly disinterested in their jobs, we experienced plumbing issues that we had to deal with ourselves before being moved to another room. At least when I requested the cancellation of the remainder of our stay with a refund, this was granted. Still waiting for the refund though.
Stayed 8 nights in Jul 2025

8/10 Good

Marianne

Travelled with partner
Our overall opinion is that it was Okay, but the resort is beginning to show its age and some areas are showing signs of neglect . We enjoyed dining at the restaurant and had quite a few pleasant experiences there. My one comment regarding the Restaurant is the appearance of the wait staff. Why do they wear such tight, short skirts? It does not look professional! We were extremely disappointed that we were given a room on the second floor with no view- in fact we were located over a large "roof" with the sounds of machinery going most of the day. We found the front of house staff very unfriendly and at times not willing to follow through with our requests. We were in the unit for almost 2 weeks and in that time we did not have a full clean nor did we have a change of bed linen even though we made several requests. The floor in the unit was vacuumed only once and only done when we were in the unit and requested it from the maid. Because we didn't have regular service we ran out of toilet paper, tissues and clean towels and had to find a maid to supply them. I personally have owned time shares in the past and have never experienced such a lack of diligence before, so I obviously have something to refer to.
Stayed 16 nights in Jun 2025

8/10 Good

allan

Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place. Would stay there again.

Comfortable bed. Clean. Would stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, amenities, property conditions & facilities
My stay was lovely, the property is clean and well presented. My room was very comfortable, welcoming and a lovely room to stay in. I would definitely stay again.
Stayed 3 nights in Jun 2025

2/10 Terrible

Georgia

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible bathrooms that have no doors and flood. Room looked nothing like the pictures and no towels available
Stayed 2 nights in Jun 2025

10/10 Excellent

Vladimir

Stayed 4 nights in Jun 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a lovely place to stay with restaurant just there for you anytime
Stayed 3 nights in Jun 2025

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely feel good vibe to it - downstairs bar and kitchen fantastic and it has Foxtel movies and soo many accomodations don’t have foxtel so it’s awesome
Stayed 2 nights in Jun 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another relaxing stay at the Pelican Waters Resort, can do what we like when we like. Great food on the premises and ftiendly staff. Loved the welcome cookies but voukd find where to buy more the next day!
Stayed 3 nights in Jun 2025

10/10 Excellent

Maryanne

Liked: Cleanliness, amenities, property conditions & facilities
Quiet
Stayed 3 nights in May 2025