Overall, the house and location are really nice. The neighborhood is a quiet golf community and felt very safe. We loved the golf cart at the house and it was crucial getting to and from the beach (3 minute golf cart ride). The beach itself is fairly quiet, but it did get busy at times.
The house layout is really nice and accommodated our 3 adults and 2 children well. *There is no bathtub in the house* (I somehow missed that in the listing pics). The sink in the kitchen is nice and big so if you have a baby, it would work for a bath, but it was too small for our 2 year old. The bathrooms are nicely appointed, there is ample storage in the house, and lots of hangers in the closet. The outdoor shower is one of the nicest we have ever had at a beach house - ample hot water and water pressure, nice handheld shower that was great. That was a definite highlight.
However, the house felt dirty. In this current pandemic environment, I expected to walk into a sparkling clean house, but we did not. We had planned to come in and wipe down surfaces for extra precaution, but we ended up feeling like we needed to CLEAN. After finding a dirty spot on the sheets in the master bed, I wasn't convinced the linens had been properly cleaned, so we rewashed all the linens the first night. I had to wipe out the entire fridge because it was so filthy. We found small piles of dog hair on the floor and realized after a quick swipe of a wet paper towel on the floor that the floors were dirty. After all this, we didn't trust the dishes were properly cleaned so we ended up washing them all by hand before we used them, and the oven was unusable (smoked up terribly). I contacted the property manager via text and they did respond apologetically and offered to send someone in the following day, however, we did not feel comfortable with that (again: pandemic) and we had already done all the cleaning ourselves.
Confirming our reservation with Turnkey was also a nightmare and took multiple texts and calls to complete. Nothing local about them. Our wifi went out while there, but they did send a "back up" sign-in that was much better than the original, un-secure wifi Turnkey provides. We will avoid Turnkey rentals from now on.
This house seems new, so luckily it has that going for it, but I could easily see that if this quality of cleaning is maintained, that it will not stay "new" for long. If I were the owner I would quickly rethink the cleaning/management crew.
