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Aparthotel

Zaki Hotel Apartment

3.5 star property

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Photo gallery for Zaki Hotel Apartment

Lobby
2 bedrooms, premium bedding, down duvets, in-room safe
Front of property
Coffee shop
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Al Sharqiyah Region, Sur, Ash Sharqiyah South, 411
  • Place, Sur Traditional Souq
    ‪14 min walk‬
  • Place, Sunaysilah Fort
    ‪2 min drive‬
  • Place, Sur Maritime Museum
    ‪3 min drive‬

Room options

View all photos for Deluxe Apartment

2 bedrooms, premium bedding, down duvets, in-room safe

Deluxe Apartment

  • City view
  • 53 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Apartment

2 bedrooms, premium bedding, down duvets, in-room safe

Classic Apartment

  • City view
  • 53 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Single Room

2 bedrooms, premium bedding, down duvets, in-room safe

Basic Single Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Apartment

2 bedrooms, premium bedding, down duvets, in-room safe

Standard Apartment

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Zaki Hotel Apartment

A restaurant, a coffee shop/cafe, and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and free newspapers are onsite. Each apartment has 2 bedrooms and offers free WiFi and room service. Comforts include premium bedding and a down comforter, and guests will also find conveniences like a dining area and a kitchen.
Zaki Hotel Apartment offers 30 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include day beds. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchens with separate dining areas, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they enjoy the overall property condition at Zaki Hotel Apartment. During your stay, you'll be within walking distance of Sur Traditional Souq. You'll find features like free WiFi in public areas and free self parking, plus a restaurant. Built in 2016, this comfortable aparthotel has 30 apartments on 3 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a living room, and a dining area
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Zaki Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 12 minutes by foot from Sur Traditional Souq and a 3-minute drive from Sunaysilah Fort
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Zaki Hotel Apartment. Self parking is free.

This 3.5-star Sur aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Zaki Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Restaurants on site

  • Zaki Restaurant

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: OMR 3 per person
  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • 2 bedrooms
  • Day bed
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: OMR 5 per day

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Window screens

Entertainment

  • 32-inch flat-screen TV with satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free weekday newspapers
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 30 units
  • Banquet hall
  • Built in 2016
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 4:30 AM - 2:00 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for OMR 5.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately OMR 3 per person
  • Rollaway bed fee: OMR 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 4:30 AM - 2:00 AM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Zaki Hotel Apartment Sur
Zaki Apartment Sur
Zaki Apartment
Zaki Hotel Apartment Oman/Sur
Zaki Hotel Apartment Sur
Zaki Hotel Apartment Aparthotel
Zaki Hotel Apartment Aparthotel Sur

Zaki Hotel Apartment Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 21 out of 60 reviews
Rating 8 - Good. 26 out of 60 reviews
Rating 6 - Okay. 9 out of 60 reviews
Rating 4 - Poor. 4 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Tristan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice room, good place to stay for a night
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean rooms and kitchen equipped.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Franklin

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is where you should stay when you’re in town. Outstanding!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Joanna

Liked: Cleanliness, check-in, communication, listing accuracy
Clean and functional
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

abraham

Liked: Cleanliness, amenities, communication
Good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bonnie-Jeanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Huge apartment! Excellent everything. Such a relief after cramped (expensive) hotel rooms for my husband, myself, and three kids. The attached restaurant next-door is fantastic. It’s full of locals because of the quality. The nighttime barbeque is delicious. We had quite a packed agenda, and having this large apartment with easy access to food was a perfect intermission between our Oman adventures.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, room comfort, communication

Clean, big rooms, great location

Great location, big rooms and clean Overall terrific. You can hear road noise though.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Miroslav

Liked: Cleanliness, room comfort, communication

Zaki Hotel Sur

I believe that the hotel meets its 2-star category
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Wouter

Liked: Cleanliness, room comfort, communication

Great location in Sur with good value

Great spot with big room good water pressure and breakfast. Rightnon the main intersection of Sur. Also gas station next door was convenient. Check in andnout was smooth
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Tony

Disliked: Amenities
no towels, basic. But the restaurant was good.
Stayed 1 night in Sep 2025
Verified

8/10 Good

PETER

Liked: Cleanliness, room comfort, communication

Great location

Our accommodation, a suite, was very spacious and comfortable. The breakfast, however, was low in quality compared to a lot of other hotels. It was unappealing and seemed an afterthought rather than a feature of the hotel. There was a pleasant coffee shop adjoining the lobby, with extended opening hours. The Zaki's location couldn't have been more convenient for visiting local sightseeing and the restaurant around the corner, if a little basic in comfort, served very good Indian food.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, communication
The room was huge. And it was even like an apartment with a separate kitchen and living area. But the room is basic. It has everything you need but it doesn’t feel luxurious in any way. I will say it is the most comfortable bed we’ve had our whole trip to the ME. The WiFi worked great. It was quiet. Don’t forget to push the switch for hot water or you’ll have a cold shower like I did. I’d definitely recommend if you don’t need frills. It’s clean and spacious and a great price. Nice staff too. Zero complaints.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Martin

Decent accommodation in Sur. It’s a mixed bag—some parts of the hotel are very nice and modern, while others, including our room, are outdated. We stayed in a whole apartment, which was very spacious—far more than we needed for an overnight stay. The staff was nice and helpful, and while the breakfast was somewhat limited, it was good enough to start the day.
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Bilal

Disliked: Cleanliness, property conditions & facilities
Bathroom had a bad smell. Toilet seat broken
Stayed 1 night in Oct 2025
Verified

8/10 Good

Verified traveller

Liked: Room comfort, communication
It's at a convenient location. Initial room allotted had a bad smell and cockroaches running around. We complained and they changed to a good room promptly. Room was nice and spacious and very clean even though the corridors weren't that great.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Joao

Liked: Communication
Disliked: Amenities
The hotel is well located, close to main road and a gas stations, with an attached restaurant. Lobby looks clean and neat but corridors have a very dirt and filthy carpet, need an urgent makeover and replacement. The room is actually a two-bedroom apartment that’s very spacious, with a large kitchen and big living room. The room itself is also spacious, and the bed was okay. However, the bathroom is a wet room, so there’s no shower enclosure. The towels are old and stained, and they need urgent replacement. Breakfast is very simple, not too many options. The area seems a bit dirty and not well maintained, tables with plastic cover. Overall it was OK for the cost, and for a short stay. I won’t recommend staying longer.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Maher

Liked: Communication
Disliked: Room comfort

:(((

We had a pleasant stay at the hotel, but the amenities were very basic. The decor is stuck in the 1970s, and the TVs don’t work. The breakfast was very poor in quality. However, the location is convenient for visiting Sur and the surrounding areas, and the staff is friendly and attentive. Overall, the hotel deserves a maximum of 1 star.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Peter

Liked: Cleanliness, check-in, communication, listing accuracy
ruime schone kamer. Lekker savonds gegeten in het restaurant, ontbijt was zeer karig
Stayed 1 night in Feb 2026
Verified

8/10 Good

Oscar

Liked: Cleanliness, communication
Zimmer sehr gross, Mobiliar in die Jahre gekommen, wenn man das Zimmer zur Strasse hat, ziemlich laut. Preis Leistung gut, Ort für eine Nacht.
Stayed 1 night in Feb 2026
Verified

8/10 Good

tony

Liked: Cleanliness, amenities, communication
Établissement correct. Chambre spacieuse et confortable.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Lone

Liked: Communication
Ok hotel, men i den dyre ende i Oman. Morgenmaden kold og kedelig Vi fik en ekstra seng, da vi er 5. Den var hård. Personalet er søde
Stayed 1 night in Feb 2026
Verified

8/10 Good

Christof

Liked: Cleanliness, amenities, communication
Freundlicher Empfang, sauber, gutes Restaurant, gute Lage
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Helene

Liked: Communication
Disliked: Cleanliness, amenities
L'accueil est bien propre et bien décoré mais des qu'on accède aux chambresl, la moquette des couloirs et les fauteuils sont très tachés. Il y a également des cafards dans la salle du petit déjeuner et dans notre salle de bains. Manque d'hygiène très
Stayed 1 night in Feb 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, communication
Schone ruime kamer met lekker zacht bed, wat redelijk uitzonderlijk is in deze regio. Goed restaurant en heerlijke koffie.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Vanja Ivan

Liked: Cleanliness
Die Dame am Empfang war nicht freundlich. Die Zimmer bzw. das Appartement waren gross und sauber. Gute Lage. Preis / Leistung war ok.
Stayed 1 night in Feb 2026