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Regantris Surabaya

4.0 star property

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Photo gallery for Regantris Surabaya

Lobby
Bar (on property)
Lobby
Exterior
Breakfast, lunch, dinner and brunch served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Dr.Soetomo 79 Surabaya, 79-81, Surabaya, East Java, 60264
  • Place, Lapangan Thor Stadium
    ‪9 min walk‬
  • Place, Taman Bungkul
    ‪13 min walk‬
  • Place, Surabaya Zoo
    ‪16 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪26 min drive‬

Room options

View all photos for STUDIO 20

Premium bedding, in-room safe, desk, iron/ironing board

STUDIO 20

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for STUDIO 25

Premium bedding, in-room safe, desk, iron/ironing board

STUDIO 25

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for STUDIO 30

STUDIO 30

STUDIO 30

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

DOUBLE DELUXE

  • 25 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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The price is €22
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About this property

Regantris Surabaya

This hotel features a full-service spa, a restaurant, and a bar/lounge. Valet parking is free. Other amenities include a coffee shop/cafe, spa services, and 24-hour room service.
Regantris Surabaya offers 101 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Regantris Surabaya, you're just a quick walk from Korea Park. You'll find features like free valet parking, plus a full-service spa and a restaurant.
  • Free WiFi
  • Free valet parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Just a 4-minute drive from Tunjungan Plaza and 10 minutes from Pakuwon Mall
  • Airport shuttle service available for a fee
Regantris Surabaya offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A business center and meeting rooms are available. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Regantris Surabaya. An airport shuttle (available on request) is available for a fee. Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Surabaya hotel.

Guests can enjoy buffet breakfast for a fee.
RoCA - This restaurant serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Free valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • RoCA

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 310000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector
Regantris Surabaya offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 10 children stay free in the same room as the parent or guardian when using exisiting bedding.

Property is also known as

ARTOTEL Hotel Surabaya
ARTOTEL Surabaya
Artotel Surabaya Java
ARTOTEL
Artotel Surabaya
Regantris Surabaya Hotel
Regantris Hotel Surabaya
Regantris Surabaya Surabaya
Regantris Surabaya Hotel Surabaya

Regantris Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 84 reviews
Rating 8 - Good. 35 out of 84 reviews
Rating 6 - Okay. 13 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Verified traveller

Good. Average
Stayed 2 nights in Mar 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay and delicious breakfast
Stayed 7 nights in Dec 2019
Verified review

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
19-Nov-19 RM 610 The reception Ms Santi was very helpful when I wanted to print a document to sign & that i had to urgently email back home. She suggested to print, let me sign & then scan for me. And everything was done in 10mins. I really appreciate her initiative and excellent attitude to helping her guests.
Artotel Surabaya
Artotel Surabaya room
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Hotel clean, modern and well maintained with zany decor. Staff really helpful and most speak reasonable English, not common in Borneo. We just had overnight stop so can't comment on location. Dinner in the restaurant was good as well. Happy to recommend Artotel.
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Semplice con buona locazione. Vicino al centro città
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good exp staying here

Concierge was helpful, quick to respond. One thing about the hotel, they play music in the hallway. You can barely hear it in the room, but still, you can hear a little bit of it. Room was clean, AC was cold. Liked it!
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

感覺退步了

地上有些毛髮，隔音很差，晚歸的旅客關門聲音很大，早餐不如從前優秀。
Stayed 4 nights in Jun 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
The property is situated in a good location where there are great cafes close by. The bed and pillows are very comfortable but the rooms are pretty run down, far from what I expected based on the images we saw on Expedia. The hotel staff at the reception on night duty isn’t very helpful when we wanted to lodge a police report at 2AM after my friend realised he lost his wallet.
Stayed 2 nights in May 2019
Verified review

8/10 Good

Gisèle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un bon plan pour Surabaya car pas trop loin des ga

Dans un quartier plutôt chic de Surabaya. Decoration originale.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I like the bathroom. The bed is comfortable but I suspect it to have bed bugs. I stayed there for 7 nights and have been seen bugs bites on my body.... The staff is pleasant and honest. I left adaptor upon checked out and came by the next day and asked them to check. They did find it. This is not very common. Usually people won’t care for whatever left when you already checked out.
Stayed 7 nights in Mar 2019
Verified review

8/10 Good

Peggy

Liked: Staff & service, property conditions & facilities, room comfort
It’s good for business only
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Tunasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay in Surabaya.

Quick check in, nice welcoming drink. Room was clean, amenities and toiletries were of nice quality. It wasn't really in city centre but close enough. Nice neighborhood, wish I got more time to see about the area.
Stayed 1 night in Apr 2018
Verified review

10/10 Excellent

rienjani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, the staff are friendly and helpful. Great experience!
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and amazing hidden gem.

It was an amazing experience with Artotel. I was surprised that a 3.5 star hotel could do it impeccably great. It's an art theme hotel done in a tasteful way. The only thing the hotel needs to improve on is putting a bar fridge in the room.
Verified review

8/10 Good

YAMATO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

おしゃれなホテル

ホテルは全体的に清潔感あり、館内ディスプレイもおしゃれな感じです。受付、レストランの対応も良く気持ちよく宿泊できました。
Verified review

10/10 Excellent

Dian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value, Best Food.

i really like my stay, check in staff were quick, staffs are proactive, nice bed, nice smelling room. clean linens, clean room... comfortable bed. awesome top notch breakfast. definitely worth the value.
Verified review

8/10 Good

Verawaty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saya menginap dengan keluarga. Lokasi lmyn dekat dengan pusat perbelanjaan. Suasana kamar enak dan bersih.Tempat tidur nyaman Wifi ckp kencang.Pelayanan oke.
Verified review

8/10 Good

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute little hotel, good value for your money!!

Service is great, friendly staff. Clean air conditioned room, great shower and comfortable bed. Live music at the lobby lounge with a decent wine selection. I would stay at this hotel again and recommend it to my friends and family.
Verified review

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Modern hotel. A bit nosy as the room is facing main road. Breakfast is good , lots of selections. Massage shop , cafes nearby.
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Funky fresh & super comfortable

Great hotel with nice blend of art and high end finish, lovely place to stay :)
Verified review

10/10 Excellent

suwardy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good price good quality

very good and recommended hotel
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でした。

新しく値段の割にキレイで満足のいく、ホテルでした。 歩いて行ける距離に、ファミリーカラオケがある。
Verified review

10/10 Excellent

Eka Bagus Krisna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

rekomended

konsep hotel yg unik dan bagus.. menu breakfast nya enak utk sekelas artotel.. deket dgn pusat perbelanjaan.staf yg ramah.rekomen bgt deh.
Verified review

8/10 Good

Fahrul

Liked: Cleanliness, staff & service

Good room

Kamarnya nyaman, fasilitasnya bagus penuh dengan artistik dan juga enak untuk relaksasi
Verified review

8/10 Good

Jumali

Liked: Cleanliness, staff & service, property conditions & facilities

Good

The hotel room cosy clean and service is good but problem no fridge in the room, like I need for to storage my medications and food.