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Best Hotel

3.5 star property

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Photo gallery for Best Hotel

A hotel room with a large bed, a headboard with integrated lighting, a bedside table with a lamp, and a wall-mounted artwork.
A building facade with a large, colorful zodiac sign mural.
A spacious dining area with wooden tables and chairs, a television mounted on a pillar, and a modern ceiling design.
A modern hotel lobby with a sofa, a coffee table, and a TV.
A staircase with motivational quotes on the steps.

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Jl. Kedungsari no 29, Surabaya, Jawa Timur, 60263
  • Place, Tunjungan Plaza
    ‪8 min walk‬
  • Place, Grand City Surabaya
    ‪5 min drive‬
  • Place, Surabaya Plaza Shopping Mall
    ‪5 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪31 min drive‬

Room options

View all photos for Superior Double or Twin Room

A hotel room with two beds, a bedside table with a telephone, and a wall-mounted light fixture.

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

A hotel room with two beds, a wall-mounted light fixture, and a large window with curtains.

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 Double Bed
  • Free Wi-Fi

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About this property

Best Hotel

Along with 20 restaurants, this smoke-free hotel has a 24-hour front desk and wedding services. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request.
Best Hotel offers 75 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 32-inch Smart televisions come with cable channels.

Bathrooms include showers and toothbrushes and toothpaste. This Surabaya hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.

During your stay at Best Hotel, you'll be within walking distance of Tunjungan Plaza. Enjoy features like free WiFi in public areas and free self parking, plus 20 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 20 restaurants
  • To-go breakfast served daily for a fee
  • Services include luggage storage and wedding services
  • Just a 2-minute drive from Tunjungan Plaza and 11 minutes from Pakuwon Mall
There are 20 restaurants on site. WiFi is free in public spaces. Self parking is free.

This 3.5-star Surabaya hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:30 AM.
Best Hotel has 20 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:30 AM for a fee: IDR 25,000 for adults and IDR 25,000 for children
  • 20 restaurants

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately IDR 25000 for adults and IDR 25000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Bes Hotel
Best Hotel Hotel
Best Hotel Surabaya
Best Hotel Hotel Surabaya

Best Hotel Reviews