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Best Western Papilio Hotel

3.5 star property

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Photo gallery for Best Western Papilio Hotel

Outdoor pool, pool loungers
Property video
Building design
View from room
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Bar
  • Pool
  • Gym
  • Room service
  • Laundry

Explore the area

View in a map
Jalan A Yani No 176-178, Surabaya, 60235
  • Place, Petra Christian University
    ‪15 min walk‬
  • Place, City of Tomorrow
    ‪20 min walk‬
  • Place, Al Akbar Mosque
    ‪3 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪13 min drive‬

Room options

View all photos for Superior Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking, City View

Suite, 1 King Bed, Non Smoking, City View

Suite, 1 King Bed, Non Smoking, City View

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Queen Room - Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Executive Queen Room - Smoking

  • Sleeps 2

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Single Beds, Non Smoking, City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Single Beds, Smoking, City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Refrigerator

In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 2 Single Beds, Non Smoking, City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Queen Bed, Smoking, City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking, City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin Room Non Smoking

  • Sleeps 2

View all photos for Deluxe Twin Room Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin Room Smoking

  • Sleeps 2

View all photos for Deluxe Queen Room Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Queen Room Smoking

  • Sleeps 2

Suite

  • Sleeps 2

View all photos for Deluxe Room With 1 Queen Bed And City View Shower Wifi Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room With 1 Queen Bed And City View Shower Wifi Non Smoking

  • Sleeps 2

View all photos for Deluxe Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Queen Room

  • Sleeps 2

View all photos for Deluxe Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Queen Room

  • Sleeps 2

View all photos for Executive Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Executive Queen Room

  • Sleeps 2

2 Single Beds, Non-Smoking, Superior Room, Wi-Fi, Shower, City View

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room

  • Sleeps 2

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About this property

Best Western Papilio Hotel

Hotel in Surabaya with free breakfast and free valet parking
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and 24-hour room service.
Best Western Papilio Hotel offers 226 air-conditioned accommodations with washers/dryers and safes. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
During your stay at Best Western Papilio Hotel, you'll be within walking distance of Universitas Islam Negeri Sunan Ampel Surabaya. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free breakfast offered
  • Free WiFi
  • Free valet parking and self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include free babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • 11 minutes by foot from Universitas Islam Negeri Sunan Ampel Surabaya and a 2-minute drive from Royal Plaza Surabaya
  • Local-area shuttle service available for a fee
Best Western Papilio Hotel offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

There's an onsite business center. The business-friendly Best Western Papilio Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Surabaya hotel.

Guests are served free breakfast.
Best Western Papilio Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Free babysitting
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 36 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Paper towels
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Papilio Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 350000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Papilio Hotel Surabaya
Best Western Papilio Hotel
Best Western Papilio Surabaya
Best Western Papilio
BEST WESTERN Papilio Hotel Surabaya, Java
Best Papilio Hotel Surabaya
Best Western Papilio Hotel Hotel
Best Western Papilio Hotel Surabaya
Best Western Papilio Hotel Hotel Surabaya