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GRAND EMPIRE PALACE HOTEL

3.0 star property

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Photo gallery for GRAND EMPIRE PALACE HOTEL

Front of property
Meeting facility
Indoor wedding
Superior Room
Reception

Reviews

6.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
  • Housekeeping

Explore the area

View in a map
57-75 Jl. Blauran, Surabaya, Jawa Timur, 60275
  • Place, BG Junction
    ‪3 min walk‬
  • Place, Tunjungan Plaza
    ‪7 min walk‬
  • Place, Grand City Surabaya
    ‪2 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds and 2 Single Beds OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds

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About this property

GRAND EMPIRE PALACE HOTEL

Along with a restaurant, this hotel has a conference center and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, coffee/tea in a common area, and concierge services. Change of towels is available on request.
GRAND EMPIRE PALACE HOTEL offers 186 accommodations. This Surabaya hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.
During your stay at GRAND EMPIRE PALACE HOTEL, you're just a quick walk from BG Junction. Free WiFi in public areas, a free manager's reception, and a restaurant are available.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include 25 meeting rooms, a conference center, and coffee/tea in a common area
  • Just a 4-minute walk from BG Junction and 10 minutes by foot from Tunjungan Plaza
There's a restaurant on site, as well as a coffee shop/cafe. A free manager's reception is offered daily. WiFi is free in public spaces. There are 25 meeting rooms available. GRAND EMPIRE PALACE HOTEL also features coffee/tea in a common area and concierge services. For a fee, parking is available.
The hotel hosts a free manager's reception daily.
GRAND EMPIRE PALACE HOTEL has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (IDR 10,000 per stay)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: IDR 100,000 for adults and IDR 100,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 25 meeting rooms
  • Conference centre

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: noon; Check-in end time: 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 250000.0 per day.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 100000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately IDR 100000 for adults and IDR 100000 for children
  • Self parking fee: IDR 10000 per stay
  • Rollaway bed fee: IDR 250000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 83929125
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Grand Empire Hotel Surabaya
GRAND EMPIRE PALACE HOTEL Hotel
GRAND EMPIRE PALACE HOTEL Surabaya
GRAND EMPIRE PALACE HOTEL Hotel Surabaya

GRAND EMPIRE PALACE HOTEL Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Nur Zatil Aqmar

Travelled with family and small children
It"s an old hotel, but the bed is very comfortable
Stayed 2 nights in Mar 2024

8/10 Good

Sitawati Maya

Stayed 3 nights in Feb 2023

4/10 Poor

Wimpie