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Grand Darmo Suite by AMITHYA

4.0 star property

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Photo gallery for Grand Darmo Suite by AMITHYA

Interior detail
Indoor pool
Front of property
Premium bedding, free minibar, in-room safe, desk
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jl. Progo No. 1 - 3, Surabaya, East Java, 60241
  • Place, Taman Bungkul
    ‪1 min walk‬
  • Place, Surabaya Zoo
    ‪9 min walk‬
  • Place, Surabaya Town Square
    ‪18 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪25 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Premium bedding, free minibar, in-room safe, desk

Deluxe Double or Twin Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Executive Double or Twin Room, Club lounge access

Premium bedding, free minibar, in-room safe, desk

Executive Double or Twin Room, Club lounge access

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Premium bedding, free minibar, in-room safe, desk

Deluxe Double or Twin Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Executive Double or Twin Room

Premium bedding, free minibar, in-room safe, desk

Executive Double or Twin Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

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About this property

Grand Darmo Suite by AMITHYA

This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free valet parking, and a free theme park shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Grand Darmo Suite by AMITHYA offers 173 air-conditioned accommodations with washers/dryers and free minibar items. Beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including reflexology.
During your stay at Grand Darmo Suite by AMITHYA, you're just a quick walk from Taman Bungkul. Free WiFi in public areas, free valet parking, and a free shopping center shuttle are available.
  • Free WiFi
  • Free valet parking, self parking, and extended parking
  • Enjoy Indonesian cuisine while dining at Angling Darmo Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Tunjungan Plaza and 11 minutes from Pakuwon Mall
  • Free shopping center and theme park shuttle service
Grand Darmo Suite by AMITHYA offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A rooftop terrace, spa services, and a garden are also featured at the business-friendly Grand Darmo Suite by AMITHYA. An airport shuttle (available on request) and an area shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Surabaya hotel.

For a fee, guests can enjoy buffet breakfast daily from 5 AM to 10 AM.
Angling Darmo Restaurant - This restaurant specializes in Indonesian cuisine. Guests can enjoy drinks at the bar. Open 24 hours.
Ramarama Dine & Lounge - Onsite bistro. Open daily.
L' Appetit Cake Shop - Onsite delicatessen. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 9:00 PM on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Free extended parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 5 AM to 10 AM for a fee: IDR 145,000 for adults and IDR 72,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Angling Darmo Restaurant
  • L' Appetit Cake Shop
  • Ramarama Dine & Lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a state park
  • Picnic area
  • Rooftop terrace

Spa

  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 15 floors
  • 2 buildings
  • Art Deco architecture
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Darmo Suite by AMITHYA

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 145000 for adults and IDR 72500 for children
  • Airport shuttle fee: IDR 250000 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Grand Darmo Suite by AMITHYA offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Darmo Grand
Grand Darmo
Grand Darmo Suite
Grand Darmo Suite Hotel
Grand Darmo Suite Hotel Surabaya
Grand Darmo Suite Surabaya
Grand Darmo Suite Surabaya, Java
Grand Darmo Suite AMITHYA Hotel Surabaya
Grand Darmo Suite AMITHYA Hotel
Grand Darmo Suite AMITHYA Surabaya
Grand Darmo Suite AMITHYA
Grand Darmo Suite by AMITHYA Hotel
Grand Darmo Suite by AMITHYA Surabaya
Grand Darmo Suite by AMITHYA Hotel Surabaya

Grand Darmo Suite by AMITHYA Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 17 out of 55 reviews
Rating 8 - Good. 28 out of 55 reviews
Rating 6 - Okay. 6 out of 55 reviews
Rating 4 - Poor. 3 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
We didn't get the towel if we didn't ask for it. The hair shampoo was empty at the bath. The check out time took a long time. Everything else was nice.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ジムが適切にメンテされていない

ジムの機材が酷い。ランニングマシンは走行が不安定で、突如停止するなど、不良というより、危険ですらあった。ホテルはインドネシア一般人、フライトアテンダントなどでとても混雑していた
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

良いホテル

動物園の近くに位置し、そばには、ショッピングモールもあり、便利。某国内航空会社の指定提携宿泊ホテルと見えて、フライトアテンダントさんが多いイメージ。フロントの感じとても良い。また利用したい。朝食に肉系ほとんどない。
Stayed 1 night in Jan 2019
Verified

8/10 Good

HI

Liked: Cleanliness, staff & service
Pretty calm place. Hotel staff was nice. Just one thing I was surprised is genitor has been swiping the floor until the breakfast. Plates are piled 20cm up on the floor and those buffet pans are not covered. Nobody wants to eat dusty breakfast. Better than nothing tho.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth staying :))

Hotel was good clean convenient. Not too expensive! Maybe breakfast can improve a little more.
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the stay

Great hotel with excellent service. I was able to check-in shortly after noon. Big, well-equipped, comfortable and sunny studio with floor-to-ceiling window offering wonderful city view. Decent pool. Wonderful buffet breakfast with lots and lots of choices. The restaurant and bar is very good, with inexpensive food and drinks. I was given a room with a door connected to another room, and privacy became an issue as it was super thin and let all the noises of the neighbors in; but the other aspects of the hotel were really great. The city park in front of the hotel is really nice and surrounded by restaurants, eateries and cafes, including an interesting dining complex across the road from the park which seemed to be open 24/7.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Bagus
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a memorable stay. Warm hospitality. Value for money. Will definitely return.
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Dick

Short stay

Friendly staff, spacious room but breakfast spread is a bit disappointing.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location Hotel

Best location Hotel in Surabaya near Bungkul
Stayed 1 night in Aug 2018
Verified

6/10 Okay

SK

Disliked: Cleanliness
Overall its about how a 4 start hotel should not be. This was more like a 2 or a 3 star hotel. Room was dirty, had to change bed sheet twice as there were dark big patch Room service was a long wait on my first day around 40 minutes for a fried rice Air conditioning in room was also bad, technician took whole 1 hour to repair, but the room was still warm after the repair. Would not go to this hotel again.
Stayed 4 nights in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location with food stall around the vicinity
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Grand Darmo, not so grand..

This old apartment building was made into a thin walled, thin window hotel. Its noisy, and not restful. It has a 4 srat rating, but really its a 2.5-3 star. Search another booking if you are considering Grand Darmo.
Stayed 1 night in May 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service

Decent hotel let down by poor service

I'll try to be fair with my review. This is a decent hotel - facilities and location wise, it's not bad. Not quite as near the heart of the city, but close enough that getting anywhere is just a 10-20 minute ride in the usual traffic. Wifi isn't great, but that's par for the course with Indonesia as well. Where I think this hotel fell short was when they made a mistake, and yet expected us to pay for that mistake. I initially booked a room for 4 nights, but afterward changed the booking to 3 nights with a gap in the middle to make a day trip to Jogja. Upon check in, they told us that our booking was for 4 nights. This was odd, but after asking them to check, they confirmed that it was 4 nights. Feeling uneasy, we checked again on the second night, to be told again, that our booking was for four nights. As such, we left our stuff in the hotel room when we left to Jogja. On our return, they told us that after checking - our booking was indeed for 3 nights. As such, if we wanted to stay the 4th night we'd have to pay for it - even though they had repeatedly told us that our booking was four nights. It was a long day, and we were annoyed and decided we'd rather not give the hotel any further business so we went to another hotel nearer to the airport. TL;DR Hotel tells us we had a four night booking when we only had three. We take them at their word, and they eventually try to charge us for the fourth night anyway.
Stayed 1 night in Apr 2018
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness

Should care about the taste of the food

Not so comfort as its class (Executive Room in Penthouse)....
Verified

8/10 Good

Anita

Liked: Staff & service, property conditions & facilities, room comfort
Loud surrounding because of a moschee Big room, small restroom Breakfast was really good Good for business
Stayed 4 nights in Feb 2018
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above Expectation

Room is clean and in good condition. A pleasant stay :)
Stayed 2 nights in May 2017
Verified

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goed hotel en faciliteiten. met goede accomodaties

Goed hotel, uitgebreid ontbijt, ruime kamers, redelijke faciliteiten en vriendelijk en behulpzaam personeel.
Stayed 4 nights in Sep 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelnya bagus, sayang karena full occupancy saya mendapat kamar yang sepertinya lama tidak digunakan dan tidak standar.
Stayed 1 night in Jul 2017
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

kamar kurang bagus

kamar kurang bagus. ac bocor, wastafel mampet, sabun tidak pernah di isi. jam 8 kurang sarapan pagi makanan sdh habis dan meja msh byk piring kosong.
Stayed 1 night in Jun 2017
Verified

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to anywhere

Only regret, bellman not available at check in tha second time of my stay. Front desk attendant not very nice ( male ) other than that my stay was pleasant, but I will stay again I really like tha location, and it shows, I stay there twice during my vacation.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went to stay at the hotel for a short transit, arrived pretty late at the hotel (10 PM) so not many things can be done in the hotel. However, we managed to taste the breakfast buffet in the morning. It was dominated by traditional Indonesian breakfast which foreign tourist may not be to familiar with. We had a good meal, and the table was long enough to accommodate our family of 6 and we had a good time together in the hotel though it was pretty short. The staff was very friendly and accommodating, well trained and efficient in their approach and work. Overall, it was a good experience for us. The hotel also looked clean and well taken care, especially the bed that we use was very comfortable, big and warm. What we didnt really enjoy however is the cigarette smoke that was quite unpleasant during our breakfast time since there are those who are smoking nearby the place we sat. This is a problem that we find quite disturbing especially since we are family travelling with young children. However, we do notice that this problem is not unique to the hotel, but rather a common practice in Indonesia where people are literally can smoke cigarettes everywhere including in confined space and even air conditioned room. However, if there is something that can be done by the Hotel Management, it may bring more customer or guest to the hotel. Second, perhaps the management can consider providing more variety of western breakfast beyond bread and cereal, such as sausages, pasta, or fries
Verified

10/10 Excellent

Darvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

There are stalls in front. Open till late.

Staff are friendly and helpful. There are stalls selling local foods in front of the hotel. They are open till late. Good location too...
Verified

8/10 Good

Gap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel and spacious room.

The hotel is clean and spacous. Our room had a broken aircon but the hotel officer came to fix it quickly. The breakfast was quite disappointing as they failed to fill more food for those who came late. The restaurant is bit dirty though.
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for price staff extremely pleasant

Well priced hotel with spacious rooms Will definitely be my place to stay in Surabaya