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Hotel Santika Pandegiling Surabaya

3.0 star property

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Photo gallery for Hotel Santika Pandegiling Surabaya

Executive Room | Television
Fitness facility
Property entrance
Interior entrance
Daily buffet breakfast for a fee

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Jl. Pandegiling No. 45, Raya Darmo, Surabaya, East Java, 60264
  • Place, Surabaya Plaza Shopping Mall
    ‪2 min drive‬
  • Place, Tunjungan Plaza
    ‪2 min drive‬
  • Place, Surabaya Zoo
    ‪3 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Executive Room, 1 King Bed

Deluxe Executive Room, 1 King Bed

Deluxe Executive Room, 1 King Bed

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Executive Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Executive Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room

Executive Room

Executive Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Santika Pandegiling Surabaya

This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and spa services.
Hotel Santika Pandegiling Surabaya offers 124 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include showers and slippers.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body wraps.
During your stay at Hotel Santika Pandegiling Surabaya, you'll be within walking distance of Tunjungan Plaza. You'll find features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Dyandra Convention Center Surabaya and Korea Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi. A fitness center, spa services, and tour/ticket assistance are also featured at the business-friendly Hotel Santika Pandegiling Surabaya. Free self parking and valet parking are available.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Hotel Santika Pandegiling Surabaya has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 100,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Spa

  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Banquet hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM

Contactless check-in available

Minimum check-in age: 17

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santika Pandegiling Surabaya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 288000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 100000 per person
  • Rollaway bed fee: IDR 288000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santika Pandegiling

Hotel Santika Pandegiling Surabaya

Pandegiling

Santika Pandegiling

Santika Pandegiling Surabaya

Hotel Santika Pandegiling Surabaya Java

Hotel Santika Pandegiling Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 53 reviews
Rating 8 - Good. 22 out of 53 reviews
Rating 6 - Okay. 5 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Yuliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
waiter sneezing, not wearing mask
Stayed 7 nights in Oct 2023

8/10 Good

Masnor

Stayed 3 nights in Feb 2023

8/10 Good

Low Peng

Business traveller
Liked: Cleanliness, property conditions & facilities
My stay was ok not a great hotel but good for transit or a day stay The hotel dont serve food for lunch or dinner only breakfast
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast and room

Food is good and room is clean
Stayed 1 night in Feb 2020

2/10 Terrible

Novi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Worst Hotel

AC ga dingin, masuk hotel jm 6.30 sore smp tgg jm 9.30 malam bt tukang servicenya perbaiki tp sama juga ga dingin2, disuruh tgg lg 1-2 jam karena AC nya br bisa adem klo uda 1-2Jam (mana ada yg blh AC ky gini klo baru adem 1-2jam) pelayanannya buruk banget, tidak ada perkataan maaf dari pihak hotel, dibantal ada serangga lagi..bener2 nih hotel berbintang tp kualitas kaya losmen aj..Kapok nginep di hotel ini..Booking 4kamar, hny 1 kamar aj yg normal..yg tiganya masalah semua...
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Jancy

Liked: Cleanliness, property conditions & facilities, room comfort

Satisfactory

The stay was satisfactory - nothing that you can really fault in, but nothing exemplary stood out too. The water pressure from the shower head was minimal, which made me worry how to shampoo my hair. Luckily, the pressure from the rainshower was more decent. Bed was comfy enough and the rest of the room clean enough. Nothing to fault. Breakfast variety was lesser than the other Santika Premiere hotel we stayed in Malang. Much room for improvement overall, I guess.
Stayed 1 night in Aug 2019

10/10 Excellent

jimmy togar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient hotel

Good and clean hotel, comfort and having convenient room size. Wifi also good.
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent business at unbelievable prices

Very good staff and place is excellent. Lacking is swimming pool orelse you have all things in place. Just checkin and keep working with your business. Defiantly will come back l

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

Extra Guest parking so far to hotel front lobby

10/10 Excellent

Nalendra, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very recommended to stay in the heart of Surabaya.

The location is just perfect in the heart of Surabaya business district. Surprisingly, my room got upgraded into higher class. All the staff are very helpful and cheerful. The breakfast menu is fine, you can have local/traditional food & western food as well. The internet connection is fast, both in room and in lobby.

8/10 Good

ANDREW, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Internet Connection Good

Staffs are friendly. Food is good. Internet connection is good and running well.

10/10 Excellent

solo traveller, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice n comfie

excellent service. good location n so comfortable.

10/10 Excellent

Liliany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hospitality

Fairly good location if you have planned to take taxi anyway. Room is big and clean. Breakfast taste good. Service provided is superb.

6/10 Okay

Paul, Jakarta

Liked: Cleanliness

Ok

Ok hotel, very noisy ac that I turned off.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kong, Australia - NT - Darwin

Liked: Cleanliness, staff & service

8/10 Good

Kong

Liked: Cleanliness, staff & service
Facilities: No iron; Value: Affordable; Service: Respectful, Courteous;

10/10 Excellent

Wimas, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very nice. We love our room and the breakfast. However it is located very close to several mosques. We stayed there on the first day of Ramadhan, we could hear the chanting until 12 midnight, then it started again at 2:30 for a few hours. We didn't sleep enough that night.

6/10 Okay

Verified traveller

8/10 Good

P, Basel, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice in Surabaya, depending on room price

Overall enjoyed my one night stay due to the nice room and great staff. You get the typical Santika quality for your money.

8/10 Good

Yap ZX, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Overall hotel and rooms are nice and comfortable to stay. Breakfast with quite a lot of variety and taste good. Just that the location is not so good.