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Java Paragon Hotel and Residences

4.0 star property

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Photo gallery for Java Paragon Hotel and Residences

Buffet
Exterior
Exterior
Reception
Breakfast, lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jl. Mayjen Sungkono No 101-103, Surabaya, East Java, 60256
  • Place, Ciputra World Mall
    ‪5 min walk‬
  • Place, Surabaya Town Square
    ‪20 min walk‬
  • Place, Surabaya Zoo
    ‪3 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪28 min drive‬

Room options

View all photos for Superior King Size Room

Down duvets, Select Comfort beds, in-room safe, desk

Superior King Size Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Size Room

Deluxe King Size Room

Deluxe King Size Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite Room

Executive Suite Room

Executive Suite Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment 3 Bedrooms Suite

Apartment 3 Bedrooms Suite | Living area

Apartment 3 Bedrooms Suite

  • 167 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment 2 Bedrooms Suite

Apartment 2 Bedrooms Suite | Living area

Apartment 2 Bedrooms Suite

  • City view
  • 164 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Down duvets, Select Comfort beds, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe King Room

Down duvets, Select Comfort beds, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Floor Deluxe Twin Room

Down duvets, Select Comfort beds, in-room safe, desk

Executive Floor Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior King Premier

Superior King Premier

Superior King Premier

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Premier

Deluxe King Premier

Deluxe King Premier

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Premier

Deluxe Twin Premier

Deluxe Twin Premier

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Java Paragon Hotel and Residences

A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Java Paragon Hotel and Residences offers 230 air-conditioned accommodations with safes and complimentary newspapers. Select Comfort beds feature down comforters. 32-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include massages.
During your stay at Java Paragon Hotel and Residences, you're just a quick walk from Ciputra World Mall. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and a sauna
  • 7 minutes by car from Pakuwon Mall and 7 minutes from Tunjungan Plaza
  • Airport shuttle service available for a fee
Java Paragon Hotel and Residences offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 4618 square feet (429 square meters) and includes conference space. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Java Paragon Hotel and Residences. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Surabaya hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:00 AM.
The Cafe - This restaurant serves breakfast, lunch, and dinner.
The Avenue Lounge and Bar - This lobby lounge serves light fare only. Happy hour is offered.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (IDR 50,000 per stay)
  • Limited on-site self and valet parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:00 AM for a fee: IDR 175,000 for adults and IDR 175,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Avenue Lounge and Bar
  • The Cafe

Things to do

  • Basketball
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4,618 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities or services will be unavailable from February 20 2026 to January 31 2027 (dates subject to change):
  • Tennis courts

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Java Paragon Hotel and Residences

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 370000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 300000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 175000 for adults and IDR 175000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: IDR 300000 (one-way), (up to 11 years old)
  • Valet parking fee: IDR 50000 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: IDR 370000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Java Paragon Hotel and Residences offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 5 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Java Paragon
Java Paragon
Java Paragon Hotel
Java Paragon Hotel Surabaya
Java Paragon Surabaya
Paragon Java
Java Paragon Hotel & Residences Surabaya
Java Paragon Hotel And Residences
Java Paragon Hotel Residences
Java Paragon And Residences
Java Paragon Hotel and Residences Hotel
Java Paragon Hotel and Residences Surabaya
Java Paragon Hotel and Residences Hotel Surabaya

Java Paragon Hotel and Residences Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 46 out of 154 reviews
Rating 8 - Good. 71 out of 154 reviews
Rating 6 - Okay. 28 out of 154 reviews
Rating 4 - Poor. 5 out of 154 reviews
Rating 2 - Terrible. 4 out of 154 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Franklin

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very nice, breakfast was amazing and room was very clean. Staff very friendly also
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very friendly staff. Incredible breakfast buffet!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The property is highly recommended. We will definitely be back in the future.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
recomend friend to stay
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Suharno

Liked: Cleanliness, amenities, property conditions & facilities
Keep up the great work team!
Stayed 1 night in Jan 2024
Verified

8/10 Good

Shuichi

Liked: Cleanliness, amenities
便利で綺麗なホテルです。朝食も良いですね。
Stayed 1 night in Feb 2025
Verified

8/10 Good

kit wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

推薦入住

酒店鄰近大商場，走路約10分鐘到達。交通尚算便利。大堂，房間都整潔。推薦入住！
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Surabaya Trip 14 - 21 Dec 2019

Due to fabrication work at hotel, the smell from paint work affected our stay, great breakfast buffet spread, excellent services, definitely I will come back again
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

jin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
スタッフはとても隅々まで気を配って働いています。 会えば何時も笑顔で対応してくれます。 しかし室内は古さが目立ちます。 それでも日本のホテルより断然広く快適に過ごせます。
Stayed 5 nights in Dec 2019
Verified

6/10 Okay

Benny

Liked: Staff & service, amenities
People were very friendly and eager to make sure your stay was pleasant. However the rooms( at least the one we're stayed in) was in poor condition, both showers were in disrepair. Water damage in bathrooms. String smell of sewage. They were clean enough but a little rough.
Stayed 8 nights in Nov 2019
Verified

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice Hotel in Surabaya

ein gutes Hotel, großes Zimmer mit Minibar, großes und sauberes Bad mit Dusche sehr freundlicher Service gute Restaurants nette Roofbar
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Swimming pool is one of the best in my life :) It was a really great experience!
Stayed 3 nights in Jul 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
very dirty room,specially the windows painting is peeling of at the wall
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Ravi Anantha

Liked: Staff & service, room comfort

Could have better value for the money paid.

It was quite a good property; we stayed in the residences part of the hotel and the residence was OK so-so and didn't justify the price we paid, in terms of the decor and facilities. It was quite large and all, but didn't seem worth the S$325 we paid for one night.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
いつも通り最高の笑顔とサービスでした
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Cj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Java for more than several years. I like the new lobby area after remodeling. Safe and near shopping mall. Good restaurant option
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔で気持ちの良いホテル

Gymが充実しているので、スラバヤに来た時は何時も利用しています。プールも大きくて深くて本格的に泳ぎたい人はおススメです。滞在した両日は2機しかないエレベーターの１つが修理中で、待ち時間が長かったのが残念でした
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
宿泊費を支払済みだったため、ランドリーサービスを頼むと毎日代金のキャッシュ払いを求められ、手間だった。チェックアウト時に精算できないのでしょうか？
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu is almost the same every day. At least 30% different from the previous day
Stayed 4 nights in Mar 2019
Verified

6/10 Okay

timothy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great service, but..

Service was excellent, food was also good. The place needs a facelift in the rooms, water out of the shower was cloudy. WiFi was a bit sketchy.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Bolar Abdul

Liked: Cleanliness, room comfort

Luxurious, Comfortable at very Affordable price

Good Experience
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with customer service. The expedia web site stated free airport transfer but when we contacted the property to arrange airport pick up, they sent an email with prices we would have to pay for the transfer. We replied saying it says it is included and they agreed to pay the airport to hotel transfer but we would have to pay the return trip to the airport. When we showed them the web site stating free transfers, they agreed to pay it both ways. The hotel was basic but nice. Walking distance to a mall.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Yoriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

おすすめホテル

朝食ビュッフェの種類が豊富でとても良かった。部屋も綺麗。 空港までの車手配もロビースタッフがとても親切で素晴らしかった。
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

sasaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備が充実していて、良かったです
Stayed 1 night in Dec 2018
Verified

6/10 Okay

CHUN HSIEN

Be careful

Not good as we think
Stayed 3 nights in Aug 2018