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Midtown Hotel

3.5 star property

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Photo gallery for Midtown Hotel

Dining
Exterior
Marvelous City View Style
Lobby sitting area
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Jl. Basuki Rahmat 76, Surabaya, East Java, 60262
  • Place, Tunjungan Plaza
    ‪8 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪14 min walk‬
  • Place, Grand City Surabaya
    ‪20 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪28 min drive‬

Room options

View all photos for Groovy Double

Groovy Double

Groovy Double

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Groovy Twin

In-room safe, desk, free WiFi

Groovy Twin

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Splendid Room

Splendid Room

Splendid Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Fabulous Twin Room

View from room

Fabulous Twin Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Cool Room

Cool Room | City view

Cool Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Marvelous City View

Marvelous City View | View from room

Marvelous City View

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Fabulous King Room

Fabulous King Room

Fabulous King Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Cool Room Style

Cool Room Style

Cool Room Style

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Fabulous King Style

Fabulous King Style

Fabulous King Style

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Fabulous Twin Style

Fabulous Twin Style

Fabulous Twin Style

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Groovy Double Style

Groovy Double Style

Groovy Double Style

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Groovy Twin Style

Groovy Twin Style

Groovy Twin Style

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Marvelous City View Style

Marvelous City View Style

Marvelous City View Style

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Splendid Style

Splendid Style

Splendid Style

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Midtown Hotel

This smoke-free hotel features a restaurant, 24-hour room service, and concierge services. Free WiFi in public areas and free valet parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Midtown Hotel offers 197 accommodations with washers/dryers and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Midtown Hotel, you're just a quick walk from Tunjungan Plaza. Free WiFi in public areas, free valet parking, and a restaurant are available.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes bike rentals
  • Just a 1-minute drive from Tunjungan Plaza and 12 minutes from Pakuwon Mall
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi and wired Internet. There are 5 meeting rooms available. Barbecue grills, multilingual staff, and concierge services are also featured at the business-friendly Midtown Hotel. Self parking and valet parking are free.

This 3.5-star Surabaya hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
The Town Hall - Onsite restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 90,000 per person
  • A restaurant

Restaurants on site

  • The Town Hall

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 5 meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 18 floors
  • 2,012 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Midtown Hotel

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 90000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Midtown Hotel Surabaya
Midtown Surabaya
Midtown Hotel Surabaya, Java
Midtown Hotel Hotel
Midtown Hotel Surabaya
Midtown Hotel Hotel Surabaya

Midtown Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 30 out of 138 reviews
Rating 8 - Good. 76 out of 138 reviews
Rating 6 - Okay. 26 out of 138 reviews
Rating 4 - Poor. 5 out of 138 reviews
Rating 2 - Terrible. 1 out of 138 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Elliott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed. Highly recommend
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

YUMIKO

Liked: Cleanliness, staff & service, property conditions & facilities
徒歩でショッピングセンターに行ける。
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Burhan

Liked: Cleanliness, property conditions & facilities, room comfort

The recommended Hotel in Surabaya.

lokasi & bersih, overall baik sepadan dengan harganya. facilities kamar mis. handuk, minuman ,tv ac dll bagus.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

MOHD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast good service clean room easy can walk to tunjangan plaza, kfc, mcdonald's near all
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Mengecewakan

Mengecewakan
Stayed 1 night in Feb 2020
Verified

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Staff was friendly and courteous and my stay was enjoyable and comfortable. My only disappointment was the bathroom towels were old and worn out but clean.
Stayed 5 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
Its close to Tunjungan Plaza which add value to this hotel.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cozy room and friendly staff walking distance to tunjungan plaza and other mall
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Donna

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Receptionist is not doing their job

The wall has lots of scratches and the floor is rough and old. I got some view facing the main road. That is a nice one. Really enjoy the view at night. There were waiting times to request for toilet paper. They just seems not doing a good service. Also, there was one time a driver ask the receptionist to call my room and they said no such a name stay in the hotel. This is ridiculous. The second time a driver ask the receptionist to call me and they did not call me and the driver had to wait for 3 hours at the lobby because he thought I was not ready. Can you believe that...3 hours? A really bad example on how the receptionist neglected their job and not even called my room. Can a management explain what is going on here?
Stayed 6 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent seevixyis impeccable receptionist very friendly
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

Song

Liked: Staff & service, property conditions & facilities

not bad

the towels were quite old, shower area does not drain so well. other than that it's good.
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As usual no issues & room is fine. Staff is pleasant & okay.
Stayed 4 nights in Dec 2018
Verified

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to restuerants bars and shopping mall taxi's take you every where are cheeap
Stayed 3 nights in May 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for one or two nights. Good location.

Nice hotel in very good location. Food places around the corner, Mall in walking distance. Beer available at hotel but very expensive. Supermarket with beer within 5 min. Very nice hotel staff. Basic room has no fridge.
Verified

6/10 Okay

GUY

Liked: Cleanliness, property conditions & facilities

pour homme d'affaires

hôtel urbain pour business.... petite chambre avec petite salle d’eau, sans réfrigérateur .wifi ok . petit déjeuner correct . le personnel fait son travail mais aucun contact courtois . déposit à l'arrivée : 300 000 IRD en cash . prés de jumbangan ( pour le shopping )
Stayed 5 nights in May 2017
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, room comfort

Good place to stay with some minor problems

Great hotel, friendly staff, but with some problems, the shower head leaks and the AC remote button is broken
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, room comfort

Good stay with minor issue

It's a good hotel, very comfortable and the service is great. The only thing that can be improved is the maintenance of the hotel. The shower leaks and the button of the AC controller is broken
Stayed 1 night in Jun 2017
Verified

6/10 Okay

Samantha

Liked: Staff & service

Average room

Staff were helpful & quick to switch rooms for me after the airconditioning in my first room was found to be spoilt. The rooms were small, but decently clean. Hotel is located near Tunjungan Plaza. However my electric kettle was faulty. The shampoo & soap provided also smelled like dish soap, so i was glad i brought some on my own.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Area is convenient, close to shopping centre.

Need fitness facilities(gym), need mini bar in the room.
Verified

8/10 Good

FUK PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

愉快的旅程

非常滿意的出門旅行住縮，下次還繼續選擇貴網站的服務
Verified

8/10 Good

Chichih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is very close to a huge mall, easy to fins cafe house, restaunrants, and shopping.
Verified

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, room comfort

Nice hotel in small space! Worth to grab it.

It was overall good and nice but have some wifi network and speed issue only. Less food variety option for vegetarian. But still worth to stay because of it descent look...!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very near to tunjugan plaza

Hotel staff is very hospitable room is clean and quite easy to commute location is good restaurant is also admirable food ok staff are friendly
Verified

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near to shopping mall

Nice location staff very helpful room clean and safe Housekeeping response very efficient
Verified

6/10 Okay

KM

Liked: Staff & service

Convenient hotel walking distance to shopping mall

hotel lobby is rather small and squeezy the rest is acceptable