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Superior Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Double or Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Description

With your stay at New Grand Park Hotel, you're connected to the convention centre and just a quick walk from Pasar Atum Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Coffee Shop
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 3-minute drive from Tunjungan Plaza and 13 minutes from Pakuwon Mall

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. There are 6 meeting rooms available. The business-friendly New Grand Park Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

  • 1 building
  • 118 guestrooms or units
  • 4 levels
  • Built in 1973
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Television in lobby
  • On-site shopping
  • Lift
  • Water dispenser
  • Dining venue

Internet

Available in all rooms: Free WiFi , WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Surabaya Pasar Turi Station (2.1 km / 1.3 mi)
  • Metro station: Surabaya Kota Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

New Grand Park Hotel offers 118 air-conditioned accommodations with complimentary bottles of water and free toiletries. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers with a deep soaking bath. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • In-room dining (limited hours)
  • Television
  • Bath or shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Coffee Shop – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 200000.0.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at New Grand Park Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Parties and events are allowed on site

Long-term renters welcome

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Parties and events are allowed on site. Long-term renters welcome.

  • Limited hot water on-site
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 200000 per accommodation, per night
  • Administrative fee: IDR 50000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: IDR 50000 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New Grand Park Hotel Surabaya
  • New Grand Park Hotel
  • New Grand Park Surabaya
  • New Grand Park
  • New Grand Park Hotel Surabaya, Java
  • New Grand Park Hotel Hotel
  • New Grand Park Hotel Surabaya
  • New Grand Park Hotel Hotel Surabaya

You should know

  • There is limited hot water on site.
  • Please note that clothing is optional at New Grand Park Hotel.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at New Grand Park Hotel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.