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The Royal Surakarta Heritage - Handwritten Collection

5.0 star property

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Photo gallery for The Royal Surakarta Heritage - Handwritten Collection

Outdoor pool
Restaurant
Junior Suite, 1 King Bed
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jalan Slamet Riyadi No. 06, Surakarta, Central Java, 57111

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

The Royal Surakarta Heritage - Handwritten Collection

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
The Royal Surakarta Heritage - Handwritten Collection offers 150 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. LED televisions come with cable channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at The Royal Surakarta Heritage - Handwritten Collection, you're just a quick walk from Mesjid Agung. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body wraps, aromatherapy, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and a sauna
  • Within a 10-minute walk of Mesjid Agung and Pasar Klewer
  • Airport shuttle service available for a fee
The Royal Surakarta Heritage - Handwritten Collection offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A fitness center, spa services, and multilingual staff are also featured at the luxury The Royal Surakarta Heritage - Handwritten Collection. An airport shuttle (available on request) is available for a fee. Free self parking and valet parking are available.

This 5-star Surakarta hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM and 10:30 AM.
The Royal Surakarta Heritage - Handwritten Collection has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 11 PM on request
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 121,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Surakarta Heritage - Handwritten Collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 121000 per person
  • Airport shuttle fee: IDR 120000 per vehicle (one-way)
  • Rollaway bed fee: IDR 350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The Royal Surakarta Heritage - Handwritten Collection offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Heritage Surakarta
Royal Surakarta Heritage
Royal Surakarta Heritage Hotel
Royal Surakarta Heritage Hotel Solo
Royal Surakarta Heritage Solo
Surakarta Heritage
Surakarta Royal Heritage
Royal Surakarta Heritage Solo MGallery Collection Hotel
Royal Surakarta Heritage MGallery Collection Hotel
Royal Surakarta Heritage Solo MGallery Collection
Royal Surakarta Heritage MGallery Collection
Royal Surakarta Heritage MGallery Sofitel Hotel
Royal Surakarta Heritage Solo MGallery Sofitel
The Royal Surakarta Heritage Handwritten Collection
The Royal Surakarta Heritage Solo MGallery by Sofitel
The Royal Surakarta Heritage Solo MGallery Collection
The Royal Surakarta Heritage - Handwritten Collection Hotel
The Royal Surakarta Heritage - Handwritten Collection Surakarta

The Royal Surakarta Heritage - Handwritten Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 75 out of 168 reviews
Rating 8 - Good. 54 out of 168 reviews
Rating 6 - Okay. 22 out of 168 reviews
Rating 4 - Poor. 12 out of 168 reviews
Rating 2 - Terrible. 5 out of 168 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Endah

Travelled with family
Liked: Staff & service
Disliked: Amenities
It’s our third times staying at Heritage for the last 6 years love the location, friendly staff and great breakfast. It’s good to know the hotel is practicing eco system. My disappointment was there is no hand towels and extra toilet paper(I have to request them). The bath M
Stayed 2 nights in Dec 2025

6/10 Okay

Fraser J

Average Night

Very nice room space to layout things, large room, nice bathroom. A/C terrible had to move rooms once second room OK. Pool very nice prefect temperature. Staff helpful but lacked English speaking staff. This is a problem for me. No place near to eat.
Stayed 1 night in Sep 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Michael, STRATHALBYN,SA

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
This Royal Surakarta is overrated. The photos of the rooms i booked were totally different from the rooms i got. When you walk in the first thought is wow this is great, again the maintenance on the room was very little. The air-conditioning controller didn't work and the room temperature was bearly comfortable. I would not recommend this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness
Stayed 1 night in Mar 2025

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities
I was not satisfied with my recent stay of 3 nights at this hotel. Three serious complaints: 1 Upon check-in at 2:00 pm my room was not ready yet, and I had to wait more than an hour in the lobby before the room was ready. 2. For New Years Eve I decided to treat myself to a steak tenderloin dinner, the most expensive item on the menu. But what they served was a small and tough piece of steak, with lots of gristle that was definitely not steak tenderloin. 3. I suffered some serious wounds on my arm due to an extra mechanical lock that had been added to the door, and that had very sharp corners. The bleeding was serious because some skin was torn off. The hotel made a bandage for it initially, but it did not heal quickly so I subsequently went to a medical clinic in Bali for professional medical care that cost me 2,480,000 Rp total for the initial visit and a course of antibiotic medicine, and then a return visit to change the wound dressing. I had to keep wound dressings on for 8 days, which prevented other activities like swimming and a normal shower. The design of that lock was dangerous and the lock was not even necessary.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michele

Stayed 4 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Impressive heritage decor and artefacts layered upon a modern construction that is airy. Spacious room and feature swimming pool. Easy rickshaw distance to both palaces and to batik museum. Good value. Best nights’s sleep with high quality towels etc… Staff all very helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
This hotel needs some TLC regarding their upkeep and maintenance, all over. BUT. It's an amazing hotel with plenty of culture and art displayed and built into it. Rooms are spacey and feels homey.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Well decorated central hotel very comfortable, room a tiny bit rundown. Service great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The javanese interior design and decoration. The breakfast is excellent
Stayed 2 nights in Jul 2024

8/10 Good

Soesani, Los Angeles

Liked: Cleanliness, staff & service, amenities
Close to everywhere
Stayed 1 night in May 2024

10/10 Excellent

Jean

Stayed 1 night in Apr 2024

10/10 Excellent

Kristian, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Wesley Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Daniel, Vaughan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing and breakfast is very good. Rooms can be cleaner - specially lamp sheds and toilet was leaking a bit. The main concern I had was contacting the property before arrival to arrange a shuttle from airport- called, tried chatting via whatsup but couldn’t get any help
Stayed 6 nights in Nov 2023

10/10 Excellent

Basalamah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Wesley Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location to explore Solo

A great location and although a modern building (it was a bank HQ at one time) is well set out ho showcase Java culture.
Stayed 3 nights in Aug 2023

4/10 Poor

Sandra

Stayed 2 nights in Feb 2023

10/10 Excellent

Germaine

Stayed 2 nights in Dec 2022

4/10 Poor

Evan, Lond

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby and restaurant are decent, but everything in our (tiny) room was chipped, scratched, marked, broken or not functioning properly, including things like broken toilet seat, shower that didn’t drain, marks on ceiling and wall etc. The gym was dirty with machines that were rusted and broken.

10/10 Excellent

Herman

10/10 Excellent

Lidya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here when you visit Solo !

Very happy and satisfied with our stay, the location, services, food and overall property condition. Would stay again and recommend to others.
Morning view from our room.
Stayed 2 nights in Oct 2022

4/10 Poor

Shirley

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn’t thought the 5 star hotel have poor amenities and cleanliness. The towel looks worn, poor bathroom lighting, stain in bathtub, the bed lamp is not function, the blanket dirty So we have to move to another room at around 2am.. Though The staff is very friendly and helpful We stay at 7th floor An advice would be a room renovation or before guests check in, there should be room inspection to check everything meet the 5star hotel requirements as I didn’t pay cheap to stay there
Stayed 2 nights in Aug 2022