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Microtel Inn & Suites by Wyndham Gassaway/Sutton

2.0 star property

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Photo gallery for Microtel Inn & Suites by Wyndham Gassaway/Sutton

Classic hotel with a symmetrical facade, featuring evenly spaced windows and a central entrance.
Enjoy cooking and dining in this well-equipped kitchen area with a long counter, featuring a beverage dispenser, coffee machines, and a waffle maker.
Welcome to our reception area, featuring a comfortable sofa and a beautiful vase of flowers.
Guests can enjoy a tranquil atmosphere on the hotel's patio, surrounded by a beautifully maintained lawn and outdoor seating areas.
Two single beds with brown bedspreads and white pillows, a large mirror, flat-screen TV, and a desk with a chair.

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
115 Reston Place, Gassaway, WV, 26624
  • Flatwoods Outlet Mall
    ‪6 min drive‬
  • Sutton Dam
    ‪7 min drive‬
  • Sutton Lake Marina
    ‪15 min drive‬

Room options

Suite, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free rollaway beds, free WiFi

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Microwave

Desk, iron/ironing board, free rollaway beds, free WiFi

Suite, 1 King Bed, Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible

Desk, iron/ironing board, free rollaway beds, free WiFi

Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite, Accessible

Desk, iron/ironing board, free rollaway beds, free WiFi

Suite, Accessible

  • Sleeps 3
  • 1 Queen Bed

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4.4 out of 5, Excellent, (1003)
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About this property

Microtel Inn & Suites by Wyndham Gassaway/Sutton

Hotel in Gassaway with free breakfast and a 24-hour business center
Along with a 24-hour business center, this smoke-free hotel has coffee/tea in a common area and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and RV/bus/truck parking are onsite. Change of towels is available on request.
Microtel Inn & Suites by Wyndham Gassaway/Sutton offers 74 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include separate bathtubs and showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Microtel Inn & Suites by Wyndham Gassaway/Sutton. During your stay, you'll be within walking distance of Braxton County Memorial Hospital. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Just a 2-minute drive from Braxton County Memorial Hospital and a few minutes from Elk River
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. The business-friendly Microtel Inn & Suites by Wyndham Gassaway/Sutton also features a vending machine, coffee/tea in a common area, and a front-desk safe. Self parking is free.

This Gassaway hotel is smoke free.

Guests are served free continental breakfast daily from 5:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • Lift

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 21.20 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 21.20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Microtel Inn Wyndham Gassaway Sutton
Microtel Inn Wyndham Sutton
Microtel Inn Wyndham Sutton Hotel
Microtel Inn Wyndham Sutton Hotel Gassaway
Gassaway Microtel
Microtel Gassaway
Microtel Inn & Suites Sutton/Gassaway Hotel Gassaway
Microtel Inn And Suites Sutton/Gassaway
Microtel Inn Wyndham Gassaway/Sutton Hotel Gassaway
Microtel Inn Wyndham Gassaway/Sutton Hotel
Microtel Inn Wyndham Gassaway/Sutton Gassaway
Microtel Inn Wyndham Gassaway/Sutton
Gassaway Microtel
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Microtel Gassaway
Microtel Inn Suites by Wyndham Gassaway/Sutton
Microtel Inn & Suites by Wyndham Gassaway/Sutton Hotel
Microtel Inn & Suites by Wyndham Gassaway/Sutton Gassaway
Microtel Inn & Suites by Wyndham Gassaway/Sutton Hotel Gassaway

Microtel Inn & Suites by Wyndham Gassaway/Sutton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 289 out of 855 reviews
Rating 8 - Good. 297 out of 855 reviews
Rating 6 - Okay. 133 out of 855 reviews
Rating 4 - Poor. 81 out of 855 reviews
Rating 2 - Terrible. 55 out of 855 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Tracy M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice place to stay off the interstate while traveling. Easy to get to, safe & quiet. Gas station nearby & lots of parking.
Stayed 1 night in Apr 2025

6/10 Okay

Penny

Liked: Staff & service
Disliked: Property conditions & facilities
Physical buildi g nweds rennovatios
Stayed 1 night in Apr 2025

2/10 Terrible

jason

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay again
Stayed 1 night in Apr 2025

6/10 Okay

Markus

Travelled with family
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was awesome! Breakfast was great. Very nice staff. Clean. Just had ceiling leaks in lobby. I’d definitely go back!!!
Stayed 1 night in Apr 2025

8/10 Good

Amber

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Oldie.. but clean

Okay hotel to stop for the night. Very old & outdated, but was clean.
Stayed 1 night in Apr 2025

2/10 Terrible

ROBERT

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ceiling falling down in lobby. Not pet friendly even though it says it is. Charges you 250.00 for your pet. Only specific rooms are Available for pets. If you book the wrong room they will not let you stay. Staff was very rude and unhelpful. I took a refund and went to the next town to stay.
Stayed 1 night in Mar 2025

6/10 Okay

Heather

Convenient for a brief stop on our journey. Breakfast was basic, but met our needs. Budget hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Scott W

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Purie

Liked: Cleanliness, staff & service
This location was convenient for an overnight stay.
Stayed 1 night in Feb 2025

4/10 Poor

Lorraine

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jason

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
I had a great stay overall—staff were friendly, the room was clean, and the service was excellent. However, the décor and facilities feel outdated and could benefit from a modern facelift. The atmosphere reminded me of a nursing home, which might not appeal to all guests. Updating the interiors could really elevate the guest experience and match the level of service provided. Thanks for the hospitality!
Stayed 1 night in Jan 2025

8/10 Good

jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet stay

I was disappointed that the sidewalks and parking lot were not cleared after a snowstorm. Very quiet. Very few guests.
Stayed 2 nights in Jan 2025

8/10 Good

Glorie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, great place to stop on a road trip
Stayed 1 night in Jan 2025

6/10 Okay

Elaine

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was just ok. Lighting was terrible and no easy access to change phones. Bed was old and uneven, pillows were tiny and lumpy. Not worth the $100 to stay there.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Clean, convenient to highway, friendly staff breakfast adequate. Stayed over night
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue i has was with check in through hotels app when i arrived at the property, 2nd time it happened, i do online check in, then when i arrive the property tells me that the reservation is canceled through hotels.com, then they run check in a couple more times and magically it goes through. Otherwise this hotel is super convenient easy access from interstate and very clean.
Stayed 1 night in Oct 2024

8/10 Good

Ewa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I like it
Stayed 1 night in Nov 2024

2/10 Terrible

Meigan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel often for my daughters travel sports and this is hands down the worst hotel experience we've ever had. We stayed 2 nights. And no hot water. Were told at check in itll be on tomorrow. It was not. There was hardly anyone staying in hotel im assuming because it is so terrible so we asked for any sort of accommodation for the trouble since the hotel at this point was pointless. like a room with double beds or a discount on our stay because our sole purpose for the hotel was to take showers because our county had a major power outage. The general manager basically said F U not her problem. Obviously not that verbage but definitely that tone. Hotels.com called to attempt resolving the issue. General manager was just as rude to her. I dont know but if i hated my job as much as this lady clearly hates hers. I wouldnt work in customer service .
Stayed 2 nights in Oct 2024

4/10 Poor

Kenaio

Liked: Room comfort
Disliked: Property conditions & facilities

Worse night ever

First there was no hot water. The bathtub had a hole in it. The Wi-Fi didn’t work, and the tv kept cutting off and on. Worse night ever. After 12 hrs in the car, was excited to take a hot bath/shower, and relax. So much for that. The front desk worker was wonderful.
Stayed 1 night in Oct 2024

4/10 Poor

LINDSEY

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Hunters paradise

This is rated a 2 star hotel. I would probably give it 1.5 stars and that is generous. Room was small and probably not the most cleanly. Ceiling tiles were missing from the ceiling in the hallway where it looked like repairs to pipes were made. Very outdated. It was cheap and good enough for a 1 night stay. I think they cater to a lot of hunters. It was nice that I got a free breakfast. A little limited but okay.
Stayed 1 night in Oct 2024

10/10 Excellent

Beau

Stayed 1 night in Oct 2024