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Holiday Inn Express & Suites Sweetwater by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Sweetwater by IHG

Free breakfast
Lobby
Interior
Exterior
Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
1116 Highway 68, I-75, Exit 60, Sweetwater, TN, 37874
  • Sweetwater Hospital
    ‪7 min drive‬
  • Lost Sea Adventure
    ‪13 min drive‬
  • Watts Bar Lake
    ‪20 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Refrigerator

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Refrigerator

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, Multiple Beds, Refrigerator

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Refrigerator

7.6 out of 10
Good
(19 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, Multiple Beds, Accessible (Communications)

  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Refrigerator

Standard Room, 1 King Bed, Refrigerator

Standard Room, 1 King Bed, Refrigerator

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Refrigerator

Standard Room, 1 King Bed with Sofa bed, Refrigerator

Standard Room, 1 King Bed with Sofa bed, Refrigerator

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Sweetwater by IHG

Hotel in Sweetwater with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a business center, and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Holiday Inn Express & Suites Sweetwater by IHG offers 71 accommodations with coffee/tea makers and hair dryers. 35-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads.

This Sweetwater hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Sweetwater by IHG. During your stay, you'll be close to Engleman Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Onsite recreation includes a gym
  • 6 minutes by car from Engleman Park and 6 minutes from Sweetwater Hospital
WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Sweetwater by IHG. Free self parking is available.

This Sweetwater hotel is smoke free.

Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Sweetwater
Holiday Inn Express Sweetwater Hotel
Holiday Inn Express Sweetwater

Reviews

Holiday Inn Express & Suites Sweetwater by IHG Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 199 out of 506 reviews
Rating 8 - Good. 128 out of 506 reviews
Rating 6 - Okay. 79 out of 506 reviews
Rating 4 - Poor. 50 out of 506 reviews
Rating 2 - Terrible. 50 out of 506 reviews

Reviews

4/10 Poor

Robert

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We were disappointed in our stay at this hotel. We have fairly regularly stayed at Holiday Inn Express Hotels and have had good experiences. The hotel was not that busy and we were given a room that was right by the elevator and the loud ice machine was right outside our door. The room was humid and the elevator was very shabby. It did not seem at all like a hotel that would charge $180 per night. The staff was helpful and friendly but this hotel needs some upgrading. Seemed like an old hotel that Holiday Inn purchased and put their sign out front.
Stayed 1 night in Jun 2025

6/10 Okay

Nathan

Liked: Staff & service
The light as you come into the room didn’t work, the curtain was shredded, and the pillow smelled like an old man. 2Am someone was outside in the hall filling up a cooler with ice. The bed was comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Sundar Babu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the hotel and it's amenities. It's a shock to me that bathroom doors never locked and its a hotel policy acroos all rooms. Definitely have to rethink if you are staying with others to avoid some awkward moments
Stayed 1 night in May 2025

10/10 Excellent

Kimberlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good breakfast, friendly staff.
Stayed 1 night in May 2025

6/10 Okay

Benjamin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was ok, not very clean.
Stayed 1 night in May 2025

4/10 Poor

Janett

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property it’s in poor condition
Stayed 1 night in May 2025

2/10 Terrible

Samantha

Stayed 6 nights in May 2025

10/10 Excellent

Diane, Livonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the freeway and yet quiet
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet was to close to the floor Had to have help getting off. I didn't realize i could have asked for a handicap room fell trying to get up.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not so great

It's right off the highway, so the traffic noise is louder than I'd prefer. It's run down looking, bed is pretty hard and the carpets could use a good cleaning. They're pretty gross. I can only hope the sheets and towels have been changed. If I come back through here, I'll find somewhere else to stay.
Stayed 1 night in Apr 2025

4/10 Poor

yacnahi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower head dripping, mold in shower, poor water pressure.
Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, amenities
The ladies at front desk at check in were so friendly and very helpful. They offered us complimentary cookies and recommended an excellent restaurant for supper,which didnt disappoint. If Holiday Inn could bottle the skill ser of the staff here in Sweetwater Tennessee, it would benefit the whole organization. Keep up the great work👍👏👏
Stayed 1 night in Apr 2025

8/10 Good

Jermale, Dallas

Business traveller
Liked: Cleanliness, staff & service
Gym was closed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brandon

Stayed 1 night in Apr 2025

4/10 Poor

Philip

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very dated. There was no housekeeping service at the hotel and we weren't notified about this at check in. Staff was friendly.
Stayed 2 nights in Apr 2025

2/10 Terrible

earl

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
THIS HOTEL HAS A WATER HEATER PROBLEM. IF YOU LOVE COLD SHOWERS, STAY HERE. IF NOT, AVOID IT. I QUESTIONED OTHERS STAYING THERE AT BREAKFAST, THEY HAD SAME PROBLEM. WATER DOESN'T GET HOT. GIRL AT FRONT DESK GAVE ME ATTITUDE AT CHECKOUT. SAID SHE LIVES AT HOTEL. HAS HOT WATER. MANAGER NOT IN YET. ADVISED I SHOULD NOT BE CHARGED FOR OVERNIGHT STAY. TOLD HER TO HAVE MANAGER CALL ME ABOUT THIS. SO FAR NO CALL. SHE PROBABLY NEVER MENTIONED OUR CONVERSATION TO HER. WE DONT TAKE COLD SHOWERS. HAD TO WAIT TILL I GOT HOME. SAD. THIS WAS 4/24/25 ROOM 324. FRONT DESK GIRL TOLD ME TO CALM DOWN. I WANTED TO SHOVE HER IN A COLD SHOWER.
Stayed 1 night in Apr 2025

6/10 Okay

Cathy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff and breakfast area what great.
Stayed 1 night in Apr 2025

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Kendrick

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good spot for a one night stop

Stopped on way back from Florida. Room was clean. Bed was comfortable. Staff was friendly and breakfast was good
Stayed 1 night in Apr 2025

8/10 Good

Silvana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Amy

Stayed 1 night in Apr 2025

2/10 Terrible

Br

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I walls were dirty cabinet that held fridge falling apart. Sink and Taps, walls, corners of floors and dirty. This hotel should have been rated 5
Stayed 1 night in Apr 2025

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Passing through

We normally stay at this hotel on our way back from Florida. The staff was friendly and the room was spacious. There is a variety of places to eat/door-dash. And I love they provided a list of restaurants. Need to work on make sure the room phone works and put anti-slip in the tubs.
Stayed 1 night in Apr 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025