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Swandown Hotel

3.0 star property

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Photo gallery for Swandown Hotel

Interior
Shower, free toiletries, towels, soap
Desk, iron/ironing board, free WiFi
Shower, free toiletries, towels, soap
Exterior

Reviews

5.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
36 -37 Victoria Road, Swindon, England, SN1 3AS
  • Place, Wyvern Theatre
    ‪5 min walk‬
  • Place, Swindon Designer Outlet
    ‪20 min walk‬
  • Place, Museum of the Great Western Railway
    ‪4 min drive‬
  • Airport, Oxford (OXF)
    ‪71 min drive‬

Room options

Similar properties

Exterior
Holiday Inn Express Swindon City Centre by IHG
South Swindon
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
3.9 out of 5, Good, 842 reviews
The price is €60
includes taxes & fees
9 Jul - 10 Jul
Holiday Inn Express Swindon City Centre by IHG

About this property

Swandown Hotel

Free self parking and free WiFi in public areas are available at this motel. Housekeeping is available once per stay.
Swandown Hotel offers 15 accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Swandown Hotel, you're just a quick walk from Wyvern Theatre. Free WiFi in public areas and free self parking are available.
  • Free WiFi
  • Free self parking
  • Just a 5-minute walk from Wyvern Theatre and 9 minutes by foot from Swindon Arts Centre
WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3-star Swindon motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Evening entertainment

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: GBP 20.0 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Swandown Hotel Swindon
Swandown Swindon
OYO Swandown Hotel
OYO Swindown Hotel
Swandown Hotel Motel
Swandown Hotel Swindon
Swandown Hotel Motel Swindon

Swandown Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 2 out of 53 reviews
Rating 8 - Good. 15 out of 53 reviews
Rating 6 - Okay. 14 out of 53 reviews
Rating 4 - Poor. 7 out of 53 reviews
Rating 2 - Terrible. 15 out of 53 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Corrina

Disliked: Cleanliness, staff & service, property conditions & facilities
Is run down needs a deep clean badly and badly maintained
Stayed 1 night in Jul 2024
Verified

8/10 Good

TADI

Liked: Staff & service
Disliked: Amenities
Ok
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing room, dirty linens, stayed for two days and the room wasn't cleaned, bed linens weren't changed. The whole building was smelling of curry.
Stayed 2 nights in Jul 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Taf

Terrible service, the hotel is not suitable for human consumption. Leakage whilst we were sleeping, dirty shower couldnt use it. I will not recommend to anyone.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel looks NOTHING like the photos!! The phone number on the sign outside is disconnected. There is NO AC. The manager Rony, doesn’t care if Expedia overbooks he will tell you good luck finding another place it’s not his fault. DO NOT BOOK!!!!
Stayed 4 nights in Jul 2024
Verified

2/10 Terrible

Yasmin

Disliked: Cleanliness, staff & service, property conditions & facilities
This should not be a hotel they didn’t change the bedding from the people before the towel had black marks the microwave was the most vile thing I’ve ever seen it was black and hadn’t been cleaned in side it the smoke alarm was hanging from the ceiling I didn’t even stay I got my things and I left they didn’t even look at our booking they just put us in a room there’s no reception and the place looks like it’s being fixed while letting rooms out
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Sandor

Disliked: Cleanliness, property conditions & facilities
Shower tray was stained, water clogged both in basin and shower. Room's smell was damp, off putting smell in shower room. Another room was offered with similar smell. First floor bathroom was offered to ground floor room. Complementary drink was ONE teabag and seven-ten package of sugars. Kettle was well limestoned. We arrived early. Asked staff (owner?) for put our bags down somwhere until check in time. He'd show an unsafe place, two minutes later he opened a ground floor room, THEN charged us for early arrival £25. I did not wanted argue. We weren't know the town enough. They not provided towels enough on our arrival, then after a few hours we've got two damp but clean towels. They tried to tell us something about the dryer, but at this time I was not in the mood to argue, furthermore we travelled a 17 years old officially disabled, autistic kid. They also told they can put unclogger liquid to our shower, but it takes more than a few hours, so maybe we cannot use the shower. I tried to mention them the daily shower is basic. The only positive thing was the number of USB ports, however one of the socket was out from the wall, it was dangerous, we never touched. We only booked this place because of the closing date of the Fairford Airshow. Now I know the area, next year's airshow I will find a nice hotel in Cheltenham, or go straight away to Holiday Inn Gloucester IHG again. I have pictures from all I mentioned, I am happy to provide if needed. Their service defo not 3 star!
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

Sherri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Should be shutdown

Shocking! Decor looked like a war zone once you left the dining area, and the hotel was left totally unmanned overnight to the point when I called the telephone number in the morning just to check out and get my car which was blocked in the car park. I was told no-one was there, they’d be there between 8-9 (even though breakfast was due to start at 7 and dining area / reception was all locked up and in the dark)! After them suggesting I knock on room 18 and ask that resident to move their van so I could get out, I persuaded them that that was the hotels responsibility, and eventually the manager agreed to leave his bed and drive to the hotel???? Is it not against all regulations to leave a hotel totally unmanned ??? What if there was an emergency? Who is checking no-one unwanted enters and that doors etc are locked??? What if there is a fire!!! Un-blinking-believable Avoid this hotel at all costs if you value your life
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Well... I’m not coming back

Arrived and as we got shown in, my mate turned to hold the door for me and the hotel man rudely didn’t to my friend in front, so as he turned the door slammed in his face. Then they told me I hadn’t paid for the room when I had ... showed proof and asked hotel.com to speak to them which they did- they saw no reason for any problems. The hotel man didn’t make much of an attempt to sort it. The hotel stunk of weed and was generally unkept. The room was disgusting, dirty and worn. The floor was filthy, the bed sheets looked old and were faded. The drawers were dirty and had dead bugs in them. There were stains everywhere... the mattress the floor. The pictures are deceiving. The website looks good - reality was very different. I didn’t expect amazing quality for the price we paid. But basic hygiene thought would be standard. Not all bad. They did have customer parking.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Value for money. Good location and very helpful and friendly staff.
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
Good location. Very friendly and helpful staff but unfortunately my bathroom appeared not be cleaned after previous stay but when I pointed it out, it was immediately actioned. Value for money accommodation so don't expect anything fancy. Staff are really nice and friendly.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

AMarley

Liked: Cleanliness
Disliked: Staff & service, amenities
I liked the fact the room came with a fan, and was airy, clean, and relatively quiet. I had quite heavy luggage and found it disappointing there was no lift and no offer to help me carry my bags up to my second floor room. The stairs and corridors are really narrow which makes moving with heavy or big luggage really awkward. Breakfast lacked a variety of choice and was substandard. Check out was a nightmare as I was in a rush and had to wait ten minutes, calling out 'hello' and trying to ring the number for someone to even appear in the reception area. However, if you are just looking for somewhere relatively cheap and you don't have a great deal of luggage and you don't mind that you might have to hang around to check out then this place is great. The bed was very comfortable, and the shower was good, and despite the few issues I personally had, I would stay here again.
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Verified traveller

This property was suddenly cancelled by the hotel and I had to struggle the alternative accommodation. They should offer sime hgelp at least?
Stayed 5 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was exactly as we expected. The staff was outstanding. Some of the other travelers weren’t always courteous of others but that is no fault of the business.
Stayed 20 nights in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
non mi è piaciuto il parcheggio sul retro dell'hotel. io ed altri clienti dovevamo partire presto al mattino ma siamo stati bloccati dall'auto di un altro cliente che è stato chiamato dal personale dell'hotel soltanto dopo un'ora. L'orario della colazione non è stato rispettato.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Good location Basic room but new bathroom Nice breakfast Great value for money
Stayed 1 night in Jun 2019
Verified

2/10 Terrible

Shirley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swandown Hotel, Swindon

Arrived at 2pm...hotel locked, first impressions very dirty uncared for. We did not stay and were unable to cancel, so lost our money. Reported to Hotels.com but they could do nothing. Do not stay here as it was a complete misrepresentation...certainly not 3 Stars!
Stayed 1 night in Jun 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not like the narrow stair ways, we were give a room on the second floor which was too small for a double bed, one side was tight against the wall. In the event of an emergency there would have been no escape from our room. The breakfast time had been changed from the time shown in the room to 0715 to 0815 . There are a lot of safety issues at this hotel which needs looking into .
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Room wasn’t cleaned daily. Condiments for tea and coffee wasn’t refilled. Very noisy.
Stayed 3 nights in May 2019
Verified

6/10 Okay

Jane

Disliked: Property conditions & facilities

Friendly but odd small room and expensive

Friendly and helpful staff. Expensive for a very small room and a small double bed pushed up against the wall. Door lock did not feel secure. Bathroom was quite new and ok. Parking on street so need to get a permit from reception.
Stayed 1 night in May 2019
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Room was quite small, but very clean and tidy with a comfortable bed. Shared bathroom wasn't a problem and it was also spotless and had a shower which worked really well. Full English breakfast was very good and on the table in under five minutes. Staff were friendly and polite.
Stayed 1 night in Apr 2019
Verified

4/10 Poor

Verified traveller

Good location, friendly staff and room and bathroom stocked with the necessary items
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms and whole building are in need of a spruce up which looks as if they are doing but not finished. Beds are old and soft, a bit of a mix and match botched together. Be mindful that there is parking but this is limited and you can/will get blocked in, although they are quite good at identifying residents to move cars around
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous value for money

Very nice stay. Excellent price. Excellent breakfast would stay again
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Rhian

Stay at Swanxkn

Had to ask for towels, Bed sheets were thin and mattress poor, no staff on duty when I arrived. Standardnid ckewnkinwss snd appearance could have been better
Stayed 1 night in Jan 2019