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The Vale Hotel

2.0 star property

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Photo gallery for The Vale Hotel

Experience the charm of The Vale Hotel, where a traditional facade welcomes guests to a classic stay.
Enjoy the view from this room's large window, which opens to a sloped roof, and relax in the comfortable chair with a floral cushion.
Relax in a welcoming space with a tufted armchair, small table, and decorative metal wall piece.
Experience a warm and inviting space with a comfortable bed, modern bathroom, and entertainment options.
Enjoy a drink at the bar, where you can relax with friends in the cozy seating area or catch the latest sports game on the TV.

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Free WiFi
  • Restaurant

Explore the area

Map
32 High St, Swindon, England, SN6 6AY
  • Swindon and Cricklade Railway
    ‪6 min drive‬
  • Cotswold Country Park and Beach
    ‪10 min drive‬
  • Swindon Designer Outlet
    ‪13 min drive‬
  • Oxford (OXF)
    ‪59 min drive‬

Room options

View all photos for Economy Double Room, 1 Double Bed, Ensuite

Economy Double Room, 1 Double Bed, Ensuite

Economy Double Room, 1 Double Bed, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Single Bed, Non Smoking, Ensuite

Deluxe Single Room, 1 Single Bed, Non Smoking, Ensuite

Deluxe Single Room, 1 Single Bed, Non Smoking, Ensuite

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Single Room, 1 Single Bed, Non Smoking, Ensuite

Comfort Single Room, 1 Single Bed, Non Smoking, Ensuite

Comfort Single Room, 1 Single Bed, Non Smoking, Ensuite

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room, 1 Double Bed, Ensuite

Comfort Double Room, 1 Double Bed, Ensuite

Comfort Double Room, 1 Double Bed, Ensuite

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

The Vale Hotel

Hotel with 2 restaurants, a quick walk to Thames River
2 restaurants, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include express check-in, express check-out, and wedding services. Change of towels is available on request.
The Vale Hotel offers 12 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations include desk chairs. 24-inch flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Vale Hotel. During your stay, you're just a quick walk from Thames River. You'll find features like free WiFi in public areas and a free manager's reception, plus 2 restaurants.
  • Free WiFi
  • Enjoy a bite to eat at Jicsaw Thai Restaurant, a fine-dining restaurant that serves Thai cuisine
  • Amenities include convenience store, a rooftop deck, and a lobby fireplace
  • Onsite recreation includes bike rentals and archery
  • Just a 1-minute drive from Thames River and 8 minutes from Cotswold Country Park and Beach
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

The Vale Hotel also features a rooftop terrace, a fireplace in the lobby, and express check-in.

This Swindon hotel is smoke free.

The hotel hosts a free manager's reception daily.
Jicsaw Thai Restaurant - This fine-dining restaurant specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Vale Grill - This restaurant specializes in British cuisine and serves dinner only. A children's menu is available. Open select days.
Bar32 - Onsite cocktail bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Bar32
  • Jicsaw Thai Restaurant
  • Vale Grill

Things to do

  • Archery
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Grocery/convenience store

Conveniences

  • Grocery/convenience store
  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 5:00 PM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
The front desk at this property is open daily from 5:00 PM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Vale Hotel Hotel
The Vale Hotel Swindon
The Vale Hotel Hotel Swindon

The Vale Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 66 out of 123 reviews
Rating 8 - Good. 37 out of 123 reviews
Rating 6 - Okay. 10 out of 123 reviews
Rating 4 - Poor. 6 out of 123 reviews
Rating 2 - Terrible. 4 out of 123 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a find! I booked at the very last minute - literally an hour or so before arrival - and feel I was very lucky to have chosen The Vale. The welcome was warm and friendly, the people are lovely, the room was a bijou but beautiful single (I was travelling as a lone lady with her dog) and spotlessly clean. The food is an interesting fusion of Indian and Kenyan (with standard fare on the menu too) and it was absolutely delicious. All cooked freshly from scratch on the premises. Cricklade is a lovely place - very friendly - and on the Thames Path. I walked downstream to Castle Eaton, had lunch in the pub there, and walked back - that's about 9 miles in total. There's another village upstream with a pub that's about the same distance, so two nice but not taxing day's walks are easy to do. The Vale is a real gem - a genuinely friendly, welcoming place where everyone talks to everyone else, and they love dogs too. I hope to be back.
Stayed 2 nights in Apr 2025

6/10 Okay

Malcolm

Stayed 1 night in Apr 2025

8/10 Good

Marion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and if visiting the area would definitely book to stay at the Vale, we had a great night with locals and other quests and were made very welcome, nothing was too much trouble, Thank you team Vale
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Just ideal for a whistle trip. Not to expect much as you get what you pay for.
Stayed 1 night in Apr 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was rather small - the only complaint but it is a very old building.
Stayed 1 night in Apr 2025

8/10 Good

Diya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

DAVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay.

i was given a warm reception on arrival and this theme carried on throughout my three night stay. The room i was allocated was excellent, clean, warm and spacious with a ensuite shower and plenty of storage space. The bar / restaurant area was a pleasure to enjoy the food was outstanding and the company likewise. It is a long time since i have a enjoyed such a warm atmosphere and will be returning again when i am in the area, thank you Mark.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area/ property.
Stayed 1 night in Mar 2025

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diabolical customer service

Didn't even stay, due to Manager's rudeness!!! Do not stay here!!
Stayed 1 night in Feb 2025

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Well worth the price

Mark was friendly and accommodating … excellent stay bed was so comfy slept like a baby ! Only making people aware that if mobility is an issue , I can be difficult . But fantastic stay and will definitely book again if in the area ! Lovely little village with a stunning breakfast around then corner at The cricklade club !
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jerry

Stayed 1 night in Jan 2025

8/10 Good

Sarah

Liked: Cleanliness
It was easy to book and checking in was easy once I found the right phone number. I had many emails confirming booking and one of the phone numbers listed took me to an irate gentleman who had not been involved with the hotel for 2 years. Need to check that all numbers are valid. The room was very nicely furnished and presented but the blind was impossible to raise so no natural daylight available. I cant comment on the catering as none was available over Christmas and this was made clear at the time of booking, so all fine.
Stayed 1 night in Dec 2024

10/10 Excellent

Anvin Andrews

Stayed 1 night in Dec 2024

10/10 Excellent

Lorna

Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic time this weekend! All the staff were warm and made us feel very welcome. Our room was very warm, with a lovely shower and comfy bed. The food was absolutely delicious! Over the course of the weekend we ate in both restaurants. Both restaurants were top notch! Thank you very much for having us, we will be back.
Stayed 3 nights in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Mr. Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly and pleasant staff. Nice little hotel for a one night stop. Unfortunately breakfast is not provided and the Cafe in the village/town I was told I could use has closed down. breakfast was a cold sandwich from Tesco. Not the best start to the day.
Stayed 1 night in Oct 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Annaliza

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here. Staff were very friendly and very welcoming to both my dog and I. Great experience, lovely area and hope to visit again soon.
Stayed 1 night in Sep 2024

8/10 Good

Romeo

Liked: Cleanliness
Very friendly and helpful staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicol

Stayed 1 night in Sep 2024

8/10 Good

Paul

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed in a small single room but had all the basic necessities including a shower/wc. Room was very warm and unable to turn temperature down on radiator but opening window solved that.
Stayed 1 night in Sep 2024