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The Vale Hotel

2.0 star property

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Photo gallery for The Vale Hotel

Front of property
Cocktail bar
Comfort Double Room, 1 Double Bed, Ensuite
Deluxe Single Room, 1 Single Bed, Non Smoking, Ensuite
Cocktail bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Housekeeping

Explore the area

View in a map
32 High St, Swindon, England, SN6 6AY
  • Place, Cotswold Country Park and Beach
    ‪10 min drive‬
  • Place, Swindon Designer Outlet
    ‪13 min drive‬
  • Place, Thermae Bath Spa
    ‪55 min drive‬
  • Airport, Oxford (OXF)
    ‪59 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 Double Bed, Ensuite

Comfort Double Room, 1 Double Bed, Ensuite

Comfort Double Room, 1 Double Bed, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, 1 Double Bed, Ensuite

Economy Double Room, 1 Double Bed, Ensuite

Economy Double Room, 1 Double Bed, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room, 1 Single Bed, Non Smoking, Ensuite

Comfort Single Room, 1 Single Bed, Non Smoking, Ensuite

Comfort Single Room, 1 Single Bed, Non Smoking, Ensuite

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Single Room, 1 Single Bed, Non Smoking, Ensuite

Deluxe Single Room, 1 Single Bed, Non Smoking, Ensuite

Deluxe Single Room, 1 Single Bed, Non Smoking, Ensuite

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 1
  • 1 Single Bed

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About this property

The Vale Hotel

Hotel with 2 restaurants, 6-minute walk to Thames River
2 restaurants, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include express check-in, express check-out, and wedding services. Change of towels is available on request.
The Vale Hotel offers 12 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations include desk chairs. 24-inch flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Vale Hotel. During your stay, you're just a quick walk from Thames River. You'll find features like free WiFi in public areas and a free manager's reception, plus 2 restaurants.
  • Free WiFi
  • Enjoy a bite to eat at Jicsaw Thai Restaurant, a fine-dining restaurant that serves Thai cuisine
  • Amenities include convenience store, a rooftop deck, and a lobby fireplace
  • Onsite recreation includes archery and bike rentals
  • Just a 1-minute drive from Thames River and 8 minutes from Cotswold Country Park and Beach
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

The Vale Hotel also features a rooftop terrace, a fireplace in the lobby, and express check-in.

This Swindon hotel is smoke free.

The hotel hosts a free manager's reception daily.
Jicsaw Thai Restaurant - This fine-dining restaurant specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Vale Grill - This restaurant specializes in British cuisine and serves dinner only. A children's menu is available. Open select days.
Bar32 - Onsite cocktail bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Bar32
  • Jicsaw Thai Restaurant
  • Vale Grill

Things to do

  • Archery
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Grocery/convenience store

Conveniences

  • Grocery/convenience store
  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 5:00 PM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
The front desk at this property is open daily from 5:00 PM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Vale Hotel Hotel
The Vale Hotel Swindon
The Vale Hotel Hotel Swindon

The Vale Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 84 out of 151 reviews
Rating 8 - Good. 42 out of 151 reviews
Rating 6 - Okay. 12 out of 151 reviews
Rating 4 - Poor. 9 out of 151 reviews
Rating 2 - Terrible. 4 out of 151 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ceara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean rooms. Staff was helpful and pleasant. Surrounded by plenty of places to eat.
Stayed 1 night in Sep 2025

10/10 Excellent

Joan

Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to find at the T-juction at the top of Calcutt Street. I actually parked in Calcutt Street for free as there are some spaces there. There's also a free car park very close by. The hotel is in a great location on the High Street. I had a single room, number 2, lovely and clean and a really comfy bed. Kettle, tea, coffee and milk pods provided. I didn't need an evening meal but plenty of places nearby to eat out or Tesco Express if you want a snack. Same for breakfast the next day (I went to The Cricklade Club, excellent). Despite the room looking out onto the main road, the traffic noise is not a problem as there are 2 sets windows and shutters plus curtains. It is made very clear that check-in was between 5pm and 9pm was was no problem for me, straight into the pub and up to the room. To enter and exit outside of pub hours there is a metal spiral staircase. Again it is made very clear when booking that if you have mobility problems this may be an issue. I exited after heavy rain and although the stairs were wet they are well designed and were not at all slippery. Decent handrail in place. I would definitely return and would highly recommend.
Looking up Calcutt St
Room 2
Bathroom
Looking out Room 2
Stayed 1 night in Sep 2025

10/10 Excellent

giselle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, great staff and comfortable stay.

I stayed here for a night by myself on way to work. Really warm and efficient welcome on a wet and rainy night. I checked into a fabulousy clean and well appointed bedroom with a lovely view down the road. The room had wooden shutter and curtains which really kept out the light and sound and I slept like a log. It was exceptionally clean, lovely comfortable bed and at £42 a night was an absolute bargain. I had a quick glass of wine in the bar and met a lovely fellow guest who stayed there a lot due to work. Shower was powerful, there was a hairdryer, tv and also plenty of tea and coffees available in the room. The owner was friendly, really relaxed atmosphere and an easy departure the next morning. I’ll be back again. Keep up the excellent work. Thanks for letting me stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2025

10/10 Excellent

Ingibjorg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly host, dinner in their restaurant excellent. Can tell food is made from scratch. Lovely flavours, both the slow cooked beef brisket and the chicken curry. Room was immaculately clean, nice thick towels and soft bedlinen. I have managed branded and non-branded hotels so can tell when a room is clean.
Stayed 2 nights in Aug 2025

8/10 Good

Alma

Liked: Cleanliness, staff & service, room comfort

Pity about the roadworks!

The room was fine for the price. Parking was on the street behind a short walk away. The exit was down a narrow spiral staircase, quite scary with a suitcase. My stay was ruined by the roadworks right outside the bedroom window, they stopped digging at 10pm! Unfortunate timing. Noisy traffic too.
Stayed 1 night in Aug 2025

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Charles, Birmingham

Liked: Cleanliness
There wasn't much hot water when trying to shower, couldn't open the window in my room so got very warm managed to find a fan which then helped, was located in good area for where I needed to be
Stayed 2 nights in Jul 2025

8/10 Good

ange

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but clean and friendly

We were only here 1 night for a party but the experience was a good one. Room was small but enough room to spend a night and was clean and comfortable. Loved the garden out the back and a good range of drinks were available. Cricklade is pretty and would definitely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Liam

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
I booked this for my son for a night but he was disappointed at the size of the room which was very small and bed was not big enough or comfortable for him as he is 6’5. No hot water from taps or shower.
Stayed 1 night in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Paul

Business traveller
Disliked: Property conditions & facilities, room comfort

Awful

Terrible place, will never use the vale or hotels.com again
Stayed 4 nights in Jul 2025

8/10 Good

kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overnight stay

Lovely overnight stay at The Vale. The hand and body wash was very low in the bathroom but that was rectified very quickly. Room bright and spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unique modern room in a great location.
Stayed 3 nights in Jun 2025

8/10 Good

Natalie

Travelled with pets, Travelled with partner
Liked: Amenities
The hotel is lovely. Mark makes you feel so welcome. The food was lovely… curry and steak were delicious. Great place, well organised and we really enjoyed our stay.
Stayed 1 night in Jun 2025

8/10 Good

Connor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Really good value for money in a lovely town (village really).
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, amenities
Stylish room with wooden beams. Convenient for all amenities. However, there were a few issues, such as no door on the toilet and a lot of the lights weren’t working.
Stayed 1 night in May 2025

6/10 Okay

Gavin

The bathroom smelled, quite strongly of mold/mustiness.
Stayed 1 night in May 2025

10/10 Excellent

Amy

Wonderful Inn and Restaurant

Owner checked me in, really lovely guy. Very friendly and helpful. Room nice and comfy. Restaurant downstairs had a special on, so i had a sampling of the goat and the venison curry. Best I've ever had. Owner also pours a mean Guinness. I'll definitely be back!
Stayed 1 night in May 2025