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Capella Sydney

5.0 star property
VIP Access

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Photo gallery for Capella Sydney

Lobby
Reception
Restaurant
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Suite (Capella) | Living area

Popular amenities

  • Hot tub
  • Pool
  • Bar

Explore the area

Map
24 Loftus Street, Sydney, NSW, 2000
  • Circular Quay
    ‪5 min walk‬
  • Sydney Opera House
    ‪10 min walk‬
  • Sydney Harbour Bridge
    ‪15 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible

Deluxe Suite, 1 King Bed, Accessible

Deluxe Suite, 1 King Bed, Accessible

  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 59.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, Accessible

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 1 King Bed, Accessible

7.4 out of 10
Good
(3 reviews)
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Macquarie)

Suite (Macquarie) | Living area

Suite (Macquarie)

  • 118 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Liberty)

Suite (Liberty)

Suite (Liberty)

  • 116 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Farrer)

Suite (Farrer)

Suite (Farrer)

  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Tower

Room, Tower

Room, Tower

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Accessible

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(13 reviews)
  • 46.3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Capella)

Suite (Capella) | Bathroom

Suite (Capella)

  • 235 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Single Beds (Skyline)

Suite, 2 Single Beds (Skyline)

Suite, 2 Single Beds (Skyline)

  • 95 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Skyline)

Suite, 1 King Bed (Skyline)

Suite, 1 King Bed (Skyline)

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room (Skyline)

Twin Room (Skyline)

Twin Room (Skyline)

10.0 out of 10
Exceptional
(1 review)
  • 74 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Skyline)

Room, 1 King Bed (Skyline)

Room, 1 King Bed (Skyline)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room

Premier Twin Room

Premier Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 3
  • 2 Twin Beds

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About this property

Capella Sydney

Luxury hotel with a full-service spa and a fitness center
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Capella Sydney offers 192 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Capella Sydney. During your stay, you're just a quick walk from Circular Quay. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to deep-tissue massages, hydrotherapy, or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and complimentary bicycles
  • Within a 10-minute walk of Circular Quay and Martin Place
Capella Sydney offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 7 meeting rooms. Event space at this hotel measures 3520 square feet (327 square meters) and includes conference space. A fitness center, a sauna, and multilingual staff are also featured at the luxury Capella Sydney. For a fee, parking is available. A complete renovation of Capella Sydney was completed in February 2023.

This 5-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
BRASSERIE 1930 - Onsite brasserie.
MCRAE BAR - Onsite bar. Open select days.
APERTURE - Onsite café. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Indonesian, Italian, Japanese, Swedish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (AUD 120 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 58 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • APERTURE
  • BRASSERIE 1930
  • MCRAE BAR

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Changing table
  • Children's books
  • Children's dinnerware
  • Children's games
  • Free cot
  • Highchair
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,520 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Hospital bed
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1930
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Edwardian architecture
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - February 2023
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 120.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 58 per person
  • Covered valet parking fee: AUD 120 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 120.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Capella Sydney Hotel
Capella Sydney Sydney
Capella Sydney Hotel Sydney

Capella Sydney Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 275 out of 299 reviews
Rating 8 - Good. 18 out of 299 reviews
Rating 6 - Okay. 2 out of 299 reviews
Rating 4 - Poor. 3 out of 299 reviews
Rating 2 - Terrible. 1 out of 299 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a really stay, we will return. All the staff were so friendly from Karson at the high tea to Sally (I think) at breakfast. Please thank the team for a great stay.
Stayed 1 night in May 2025

8/10 Good

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very luxurious. Cannot complain about the hotel etc. The room was huge and great. Staff also excellent Breakfast excellent however room service food was average. The bed is extremely soft and i sunk in my spot - poor sleep as a result. They also only provide one doona - no sheet and it was either boiling hot (with donna on) or freezing (with doona off). There was also a sensor light that came on in the middle of the night if you got out of bed - two each side of the bed under the bedside table and one in the bathroom - NONE of them turned off for at least ten minutes and this isnt an exagerration. Had to ask reception to disable the sensor - not sure if they did as we resorted to coverind the sensors with pillows. The hotel is great - the food hit and miss, the sleeping conditions terrible.. Would I return? Not for the price
Stayed 3 nights in May 2025

10/10 Excellent

Zara

Stayed 3 nights in Apr 2025

10/10 Excellent

Kamper

Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness
Stunning
Stayed 1 night in Apr 2025

10/10 Excellent

Mitsuyo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services were excellent and the facilities were clean.
Stayed 6 nights in Apr 2025

10/10 Excellent

Christina

Stayed 2 nights in Apr 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in the historic heart of Sydney with a calm and luxurious ambiance. Definitely recommended.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pui Yuk Tandi

Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Classy, arty vide, excellent food, great customer service. Exceptional renovated heritage building in the heart of the Sydney CBD. There seemed to be more staff than guests and they went out of their way to say hello and ask if you needed anything. On arrival we were given a short tour of the hotel and explained how the "Living Room" is a communal area with concierge and wait staff who serve complimentary snacks and refreshments including a cocktail or wine between 4:30pm and 5:30pm. Needless to say that was very popular with the guests! The indoor pool (25 deg C) and gym area is first class and included a big spa pool (35 deg C), communal sauna. Plus mens and womens bathroom each included a sauna, steam room, and experience shower. I liked the creative Australian theme, mood lighting, art pieces and wall garden. Our stay was very calming and felt refreshed afterwards.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great staff
Stayed 4 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Beautiful hôtel and very clean. The only downfall is if you stay there on Sunday and Monday both bar and main restaurant are closed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Classy Hotel, excellent location

A beautiful hotel, the decor & styling made it feel homely, on a grand scale. The rooms are a good size & well appointed with lovely bath & toiletries. Dyson hairdryer etc. The gym, pool sauna & steam area is superb, you could easily spend 3 hours in the wellness space. The qrcode to gain access to a Pilates workout is great. The Library offer afternoon free drinks from 4:30_5:30 which was pleasant. Staff are professional & kind. Breakfast which was incl was high quality & a beautiful environment. It is expensive to stay so I suppose you expect something great, especially as there’s no harbour views (well from our 2nd floor room) I’m gold level with Hotels.com which means room upgrade, early late checkout, if available. I wasn’t acknowledge or offered any of them & not one to ask (if you don’t ask you don’t get) Another strange thing, we wanted valet but missed & didn’t see entry so drove around block & ended up parking at Wilson’s car park next door. There’s no doorman so you struggle with your bags up stairs then look for reception. The same when you leave. You pay your account then you’re off on your own to exit… I found it a little strange Location is perfect for Sydney CBD
Stayed 1 night in Mar 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning spot for a staycation

A magical and very relaxing stay. Amazing rooms and service- the attention to every tiny detail is incredible.
Stayed 1 night in Mar 2025

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever
Stayed 2 nights in Dec 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever
Stayed 2 nights in Nov 2024

10/10 Excellent

Sin-Sian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over EXCELLENT performance
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and wonderful service, can’t wait to stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

We stayed in a suite for six nights and I can honestly say this is the best hotel we have ever stayed in . The staff helpful and polite , nothing was too much trouble . The food in the Brasserie was so good we ate there two nights . Total luxury , we will be back .
Stayed 5 nights in Feb 2025

10/10 Excellent

Dee

Stayed 5 nights in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel stay ever!

This hotel exceeded any expectations I could have had. It was beautiful and the service was exceptional.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificent!

Stayed 3 nights in Mar 2025