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Caption By Hyatt Central Sydney

3.0 star property

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Photo gallery for Caption By Hyatt Central Sydney

Exterior
Creator video - submitted by Globe Trotting with Kay
Reception
Gym
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
13 Parker Street, Haymarket, NSW, 2000
  • Place, Capitol Theatre
    ‪2 min walk‬
  • Place, World Square Shopping Centre
    ‪3 min walk‬
  • Place, Hyde Park
    ‪7 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 2 Single Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Basic Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, City View

City view

Standard Room, 1 Queen Bed, City View

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, City View

City view

Standard Room, 2 Single Beds, City View

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, City View

City view

Standard Room, 1 King Bed, City View

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower

Standard Room, 1 Queen Bed, Roll-in Shower

Standard Room, 1 Queen Bed, Roll-in Shower

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Roll-in Shower

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Queen Bed, Roll-in Shower

  • Sleeps 3
  • 1 Queen Bed

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About this property

Caption By Hyatt Central Sydney

Hotel with a restaurant, steps from Capitol Theatre
Along with a restaurant, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include coffee/tea in a common area, a 24-hour front desk, and express check-in.
Caption By Hyatt Central Sydney offers 174 accommodations with bathrobes and hair dryers. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

During your stay at Caption By Hyatt Central Sydney, you're just a quick walk from Capitol Theatre. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Dining options include a coffee shop and a restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include an elevator and coffee/tea in a common area
  • Steps from Capitol Theatre and 4 minutes by foot from World Square Shopping Centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. Caption By Hyatt Central Sydney also features coffee/tea in a common area, express check-in, and an elevator.

This 3-star Sydney hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM.
Talk Shop - Onsite café.
Grab and Go - Onsite delicatessen. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 15 to 28 for adults and AUD 15 to 28 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Grab and Go
  • Talk Shop

Family friendly

  • Dining table
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Built in 2025
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Dining table
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's World of Hyatt mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 28 for adults, and AUD 15 to 28 for children
  • Rollaway bed fee: AUD 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's World of Hyatt mobile app before check-in. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Caption By Hyatt Central Sydney Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 38 out of 58 reviews
Rating 8 - Good. 13 out of 58 reviews
Rating 6 - Okay. 4 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, clean facilities. Would definitely recommend and we will definitely stay again when in Sydney.
Stayed 2 nights in Oct 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is in a great location close to Central station and the Chinatown light rail stop. The rooms are fresh and clean. Shower was great, hot and good water pressure. Bed was comfy, not sure about the pillows. No movie service, just free-to-air tv. We asked for a city view room and got a room with views to Market City and UTS. Service at the front desk was slightly frustrating, but the staff may just be inexperienced.
Stayed 5 nights in Oct 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
check in amazing - like meeting great friends. Stephanie was amazing. New hotel very quaint tastelful creative. beaut location. a billing error but put down to settling in new systems - and hope all sorted. will be back
Stayed 1 night in Oct 2025

4/10 Poor

KhianKhoon

Business traveller, Travelled with partner
Liked: Cleanliness
The only good thing about this hotel is the central location. Rooms are small , beds are very small and bouncy! Pricey , not worth it as difficult to get a good night sleep.
Stayed 1 night in Oct 2025

10/10 Excellent

Amarbayasgalan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel experience ever!

Spent 4 nights there and had a great experience. I was a bit worried as there weren't many reviews but it turns out it is a brand new hotel. Room were clean and everything worked. Staff was friendly and helpful. The hotel doesn't mention, but they have a great gym with exercise equipment and free weights. They also have a coffee shop and a restaurant onsite, where they serve simple food. I had a cheeseburger and it was delicious. The hotel is located next to China town with a lot of good restaurants and World Square and other shopping. It's also next to tram lines. Great neighborhood. Overall, I had a great stay! Thanks! I will be back!
Stayed 4 nights in Oct 2025

6/10 Okay

KhianKhoon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The only good thing about this hotel is the location- very near Central Station, Chinatown and Pady’s market. The front desk staff are friendly. However, the rooms are small, beds are small and uncomfortable- soft and bouncy, could not get a good night sleep here .
Stayed 1 night in Oct 2025

6/10 Okay

Allyson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
This hotel is brand new, and while the staff are still finding their rhythm, they were friendly and eager to help. The bar staff in particular were excellent, warm, attentive, and made the experience enjoyable. The room was compact but well-designed: stylish, impeccably clean, and functional. However, the bed was extremely firm with no cushioning, which made it quite uncomfortable. The feather pillows didn’t help either, offering little support and adding to a restless night. Unfortunately, the biggest issue was a loud beep that occurred roughly every 20 minutes throughout the night. It sounded like someone was trying to access the room, which was unsettling and made it difficult to relax. While the hotel itself is modern and beautifully maintained, the combination of poor sleep quality and the disruptive noise means I’d hesitate to return. A lovely space, but sadly, a terrible night’s sleep.
Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location.
Stayed 1 night in Oct 2025

10/10 Excellent

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, interesting new check in process via the self-serve kiosk (drivers license did provide a bit of an issue, lucky that there was a team member on hand to assist), great room, neat tidy, compact, and perfect for my business trip
Stayed 1 night in Oct 2025