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Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection

4.0 star property

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Photo gallery for Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection

Premium Room, 1 King Bed (Spa Bath)
Terrace/patio
Premium Room, 1 King Bed (Spa Bath)
Bar (on property)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View in a map
100 Marsden St, Parramatta, NSW, 2150
  • Place, Westfield Parramatta Shopping Centre
    ‪2 min walk‬
  • Place, Parramatta Park
    ‪9 min walk‬
  • Place, CommBank Stadium
    ‪19 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪20 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Walk-in Shower)

Premium Room, 1 King Bed (Walk-in Shower)

Premium Room, 1 King Bed (Walk-in Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Accessible (Walk-in Shower)

Deluxe Room, 1 King Bed, Accessible (Walk-in Shower)

Deluxe Room, 1 King Bed, Accessible (Walk-in Shower)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Standard, Walk-in Shower)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Standard, Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Outdoor Patio)

Suite, 1 King Bed (Outdoor Patio)

Suite, 1 King Bed (Outdoor Patio)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Spa Bath)

Premium Room, 1 King Bed (Spa Bath)

Premium Room, 1 King Bed (Spa Bath)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Standard, Spa Bath)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Standard, Spa Bath)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection

This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and express check-out are onsite.
Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection offers 37 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 55-inch flat-screen televisions come with first-run movies. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection. During your stay, you're just a quick walk from Westfield Parramatta Shopping Centre. Free WiFi in public areas, a 24-hour gym, and a bar are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a gift shop, laundry facilities, and a car charging station
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Westfield Parramatta Shopping Centre and 10 minutes by foot from Parramatta Park
Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection offers its guests a 24-hour fitness center, gift shops/newsstands, and laundry facilities. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection also features dry cleaning/laundry services, express check-out, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Sydney hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 300 metres
  • Street parking available
  • Onsite parking available only on request
  • Secured, covered parking on site (AUD 25 per night)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: AUD 15 to 15 per person
  • A bar/lounge

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 4 floors
  • Art Deco architecture
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium channels
  • First-run films

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.3 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 15 to 15 per person
  • Covered self parking fee: AUD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Marsden Hotel Parramatta
Marsden Hotel
Marsden Parramatta
The Marsden Hotel
Marsden Hotel Parramatta
Holiday Inn Suites Parramatta Marsden Street
Holiday Inn Suites Parramatta Marsden Street an IHG Hotel
Holiday Inn & Suites Parramatta Marsden Street by IHG Hotel
Holiday Inn & Suites Parramatta Marsden Street by IHG Parramatta

Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 289 out of 492 reviews
Rating 8 - Good. 132 out of 492 reviews
Rating 6 - Okay. 36 out of 492 reviews
Rating 4 - Poor. 17 out of 492 reviews
Rating 2 - Terrible. 18 out of 492 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Nice room with good amenities, very clean, movies on demand was good too.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities
The room was modern and clean, the staff were very courteous and helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Manami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, thank you for the comfortable stay..!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

donna

Liked: Cleanliness, amenities, property conditions & facilities
Yes ,friendly staff ,rooms emaculate ,continental breakfast was very sparse but for the price wasnt going to leave you hungry would stay again in a heartbeat thankyou
Stayed 1 night in Dec 2025
Verified

8/10 Good

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Room clean with all amenities provided and as described. Staff very helpful, good location and price.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room, friendly staff, secure parking and walking distance to shopping cafes.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff made us feel welcome.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Konstantin

Liked: Cleanliness, amenities, property conditions & facilities
Everything was really nice, highly recommended !!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean,great staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Really clean room with comfortable bed. nice helpful staff . Walk to everything parramatta has to offer . Only negative is if you own a big long car, then car park under building may be a challenge .
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kantua

Liked: Cleanliness, staff & service, property conditions & facilities
Room clean and spacious, staff friendly and shopping centre is closed.we love it.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were so lovely, shoutout to Princess you were amazing. Room is gorgeous, great experience over all, especially as a solo traveler
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mandar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in central Sydney
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was secure but not many spots available.very well presented. Staff very polite. Great room
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Ashish

Room was too small
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic clean place to stay that I will now continue to use.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy hotel near shopping and restaurants.
Stayed 13 nights in May 2023
Verified

10/10 Excellent

Shantel

Liked: Cleanliness, amenities, property conditions & facilities
The staff were so lovely and went above and beyond.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly and helpful.
Stayed 1 night in May 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very comfortable and quiet.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, very new and fresh, elegant interior design. Well equipped including a cooktop. The staff were friendly as well as very polite, and helpful. The room was very quiet and the aircon worked very well.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Kimberley

Liked: Cleanliness, property conditions & facilities
For the services provided we felt the price was a bit high. We also had difficulties with communication around things like parking etc.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. The staff is friendly and helpful. Walking distance to everything.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was quite surprising. Very clean and the staff were great. For the price we paid it exceeded our expectations. This will be our permanent hotel every time we come to Parramatta from now on. Thanks again 🙏
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional. The property was very clean and smells good.
Stayed 6 nights in Jun 2025