Holiday Inn Sydney - Waterfront by IHG

3.5 star property

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Photo gallery for Holiday Inn Sydney - Waterfront by IHG

Daily full breakfast (CAD 20 per person)
Indoor pool
Meeting facility
Reception
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Parking available

Explore the area

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300 Esplanade, Sydney, NS, B1P1A7
  • Cape Breton Centre for Craft and Design
    ‪2 min walk‬
  • World's Largest Fiddle
    ‪6 min walk‬
  • Centre 200
    ‪6 min walk‬
  • Sydney, NS (YQY)
    ‪17 min drive‬

Room options

Standard Room, 1 King Bed, Harbour View

8.8 out of 10
Excellent
(18 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility, Roll-In Shower)

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(36 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(58 reviews)
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn Sydney - Waterfront by IHG

Boardwalk/promenade hotel with 2 restaurants and a fitness center
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn Sydney - Waterfront by IHG offers 152 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Sydney - Waterfront by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Cape Breton Centre for Craft and Design. Free WiFi in public areas, 2 restaurants, and an indoor pool are available.
  • Free WiFi
  • For dining with ocean views, stop by SaltSpray Restaurant, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Splash around at the waterslide or swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Sydney Waterfront Boardwalk and Cape Breton Centre for Craft and Design
  • Cats and dogs welcome for a fee
As a guest of Holiday Inn Sydney - Waterfront by IHG, you'll find an indoor pool, a waterslide, a hot tub, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 6300 square feet (585 square meters) and includes a conference center. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Holiday Inn Sydney - Waterfront by IHG. For a fee, parking is available.

This 3.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
SaltSpray Restaurant - Overlooking the ocean, this family restaurant serves breakfast and dinner. A children's menu is available.
Crown and Moose Pub - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 7 per day)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 20 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Crown and Moose Pub
  • SaltSpray Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas
  • Waterslide

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (6,300 square foot of space)

Outdoors

  • On the boardwalk/promenade
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from June 6 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 35 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 3.45 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 20 per person
  • Self parking fee: CAD 7 per day
  • Pet fee: CAD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number STR2526T8600
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Sydney Waterfront
Holiday Inn Sydney Waterfront Hotel
Holiday Inn Waterfront Hotel Sydney
Holiday Inn Waterfront Sydney
Delta Hotel Sydney
Sydney Delta Hotel
Holiday Inn Sydney Waterfront Nova Scotia

Reviews

Holiday Inn Sydney - Waterfront by IHG Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 431 out of 1006 reviews
Rating 8 - Good. 300 out of 1006 reviews
Rating 6 - Okay. 149 out of 1006 reviews
Rating 4 - Poor. 76 out of 1006 reviews
Rating 2 - Terrible. 50 out of 1006 reviews

Reviews

6/10 Okay

Sarah

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from the staff beautiful view at Sydney harbour, made to order breakfast was really good, walking distance to shopping area and the boardwalk along the harbour.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jun 2025

8/10 Good

Nancy

Liked: Staff & service, property conditions & facilities
It served our purpose, right on the boardwalk
Stayed 3 nights in Jun 2025

10/10 Excellent

Michel

Stayed 2 nights in Jun 2025

2/10 Terrible

Sandeep

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Truly unpleasant experience at this hotel: 1. Rooms: The rooms were small, dirty, and had mold – clearly not maintained or cleaned properly, smell awful! 2. Washrooms: They looked like they belonged to a broken, decades-old structure. Unhygienic and rundown. 3. Extra Charges: After paying 300 for the hotel, they still charged for parking – which felt unfair and excessive. 4. Staff & Facilities: • Reception staff refused even a one-hour late checkout without extra payment. • No supervision at the pool – it was overcrowded and chaotic. Children were left unsupervised at the ride, and people were jumping into the pool, creating unsafe conditions. Overall, this was a pathetic experience. I would strongly advise others to avoid this hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Margaretha Theodora Maria

Liked: Cleanliness
The room was a nice size and looked over the harbour. The hallways were very noisy at night on a few occasions. The breakfast was confusing as to what was allowed changed on a daily basis.
Stayed 7 nights in Jun 2025

6/10 Okay

Christopher and Karan

Disliked: Property conditions & facilities
Hotel had lots of construction which is certainly needed. Work starts at 8a. Didn’t find great dinner options. Upper parking lot fills up quickly very congested. Lower lot available. View over water is very nice. Until property is upgraded look elsewhere.
Stayed 2 nights in Jun 2025

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent and friendly staff
Stayed 1 night in Jun 2025

8/10 Good

JOAN

Stayed 1 night in Jun 2025

4/10 Poor

Martine

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The drilling noise began around 8:30 and woke us up - it was unrelenting until 11 AM checkout. Patrons should be warned about the construction noise, in case they want to cancel their reservations. Most annoying!
Stayed 1 night in Jun 2025

6/10 Okay

Christopher

Liked: Room comfort
Good but a lot of extra charges. CBRM fee on every day.almost 6 dollars a day. Also 7 dollars a day to park, crazy and a 3 dollar eco fee . No coffee in the lobby and 4.50 for a bottle of water people should be aware. Also no microwave in the room. We had a beautiful view from our room.
Stayed 2 nights in May 2025

10/10 Excellent

PATRICK

Travelled with partner
Liked: Cleanliness
clean ,friendly, obliging,great beds
Stayed 4 nights in May 2025

10/10 Excellent

Ashley

Stayed 1 night in May 2025

10/10 Excellent

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the friendly staff
Stayed 6 nights in May 2025

8/10 Good

Clayton

Stayed 1 night in May 2025

8/10 Good

Sariah

Liked: Cleanliness, staff & service, property conditions & facilities
U
Stayed 1 night in Apr 2025

6/10 Okay

Jared

Liked: Staff & service
Hotel is run down but it’s a nice area
Stayed 2 nights in May 2025

10/10 Excellent

Patrick, Watson Lake

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2025

8/10 Good

Bill

Stayed 2 nights in May 2025

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the check-in proceaa...quick, and hotel manager was extremely friendly 👌
Stayed 1 night in May 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Our room had great view of water. Room 818
Stayed 1 night in May 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025