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Mountain Heritage Hotel

4.5 star property

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Photo gallery for Mountain Heritage Hotel

Aerial view
Exterior
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
In-room dining
Mountain View Room | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym
  • Pool

Explore the area

View in a map
Apex & Lovel Streets, Katoomba, NSW, 2780
  • Three Sisters
    ‪3 min drive‬
  • Echo Point Lookout
    ‪3 min drive‬
  • Katoomba Scenic World
    ‪3 min drive‬

Room options

View all photos for Heritage Spa and Fireplace Room

1 bedroom, premium bedding, pillow-top beds, desk

Heritage Spa and Fireplace Room

9.8 out of 10
Exceptional
(17 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

1 bedroom, premium bedding, pillow-top beds, desk

Heritage Suite

9.4 out of 10
Exceptional
(12 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Mountain View Room

Mountain View Room | Terrace/patio

Mountain View Room

9.8 out of 10
Exceptional
(12 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Room

1 bedroom, premium bedding, pillow-top beds, desk

Heritage Room

9.0 out of 10
Wonderful
(25 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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Property grounds

Falls Mountain Retreat

  • Parking included
  • Free WiFi
  • Air conditioning
  • Outdoor space
4.6 out of 5, Wonderful, (610)
The price is €163
for 1 room
includes taxes & fees
22 Aug - 23 Aug
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About this property

Mountain Heritage Hotel

Family-friendly hotel with a fitness center and a seasonal outdoor pool
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference center, and a seasonal outdoor pool. All 41 soundproofed rooms feature pillowtop beds and room service. Guests will appreciate conveniences like refrigerators and coffee makers, while LCD TVs with cable channels and first-run movies provide a bit of entertainment.
Mountain Heritage Hotel offers 41 air-conditioned accommodations with espresso makers and complimentary bottled water. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided.

38-inch LCD televisions come with premium cable channels and first-run movies. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mountain Heritage Hotel. During your stay, you'll be within walking distance of Blue Mountains Cultural Centre. Free WiFi in public areas, free self parking, and a restaurant are available. Built in 1908, this luxury hotel has 41 rooms on 3 floors. Each room includes amenities such as a pillowtop mattress and an LCD TV.
  • Air-conditioned accommodations with pillowtop beds, LCD TVs, and first-run movies
  • Free WiFi in some public areas
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy local and international cuisine and garden views while dining at Jamison Views Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a playground
  • 10 minutes by foot from Blue Mountains Cultural Centre and a 2-minute drive from Leura Mall
Mountain Heritage Hotel offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 5 meeting rooms are available. Event space at this hotel measures 3854 square feet (358 square meters) and includes a conference center. A library, a terrace, and an arcade/game room are also featured at the family-friendly Mountain Heritage Hotel. Free self parking is available.

This 4.5-star Katoomba hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Jamison Views Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Filipino, French, German, Italian, Japanese, Korean

Property amenities

Restaurants on site

  • Jamison Views Restaurant

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 25 for adults and AUD 18 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2780
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in October and close in April.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mountain Heritage Hotel Retreat
Mountain Heritage Hotel Retreat Katoomba
Mountain Heritage Retreat
Mountain Heritage Retreat Katoomba
Mountain Heritage Hotel Katoomba
Mountain Heritage Katoomba
Mountain Heritage Hotel Spa Retreat
Hotel Mountain Heritage Blue Mountains Katoomba
Hotel Mountain Heritage Blue Mountains
Mountain Heritage Blue Mountains Katoomba
Mountain Heritage Blue Mountains
Mountain Heritage Hotel
Mountain Heritage Hotel Hotel
Mountain Heritage Hotel Katoomba
Mountain Heritage Hotel Hotel Katoomba
Hotel Mountain Heritage Blue Mountains

Mountain Heritage Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 998 reviews
Rating 8 - Good. 333 out of 998 reviews
Rating 6 - Okay. 119 out of 998 reviews
Rating 4 - Poor. 33 out of 998 reviews
Rating 2 - Terrible. 11 out of 998 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here 35 years ago and it left a great impression. It's great to see that that impression is real and not coloured by the passage of time. The staff were great and friendly; the meals were top class and the views incredible. It's now our go-to-place whenever we go again to the Blue Mountains.
Stayed 4 nights in May 2025

10/10 Excellent

Elke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful heritage property, loved our stay
Stayed 1 night in May 2025

10/10 Excellent

Joanne

Stayed 2 nights in Apr 2025

8/10 Good

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the Blue Mountains. So close to everything. Beautiful hotel with lovely staff. Restaurant was lovely with great food and service. Enjoyed my stay here.
Stayed 3 nights in Apr 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel located in a beautiful area. Dinner in the restaurant was excellent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

M

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were big clean and spacious. We loved the spa bath tub in the room which was perfect after a long hike.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

QING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An absolute gem. We only spent a night and would love to have stayed longer. Beautifully kept building and gardens. Our room was seperate from the main building with superb views. The staff were welcoming, professional and friendly. A delicious breakfast, also catering for my son with allergies. We will definitely be back!
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful spot for a getaway. We loved the new menu in the restaurant. We shall definitely be back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderfull
Stayed 2 nights in Apr 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm
Stayed 3 nights in Apr 2025

8/10 Good

Kellie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The building was beautiful and well maintained. Reception staff were amazing. Room was clean and comfortable. Restaurant was a bit disappointing. Very expensive and the older waiter was very rude and the food was either undercooked or overcooked. Would stay there again but would probably not eat at the restaurant again.
Stayed 1 night in Apr 2025

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful, courteous staff. Excellent dinner at the restaurant. Plenty of parking place and great view from the room. Will go back for sure.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Charlotte

Stayed 2 nights in Mar 2025

10/10 Excellent

John, Langley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to base your Blue Mountain excursions from. Excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
The property in many aspects is looking tired; exterior paintwork. The carpets need a good shampoo; just to remove normal wear and tear traffic dirt. Cleaning was generally good but more attention is needed to cleaning into fittings e.g. toilet cystern buttons were clean but the surrounds had small amounts of dirt around them, which would have been easily removed with attention. Still enjoyed our stay there.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole, Menzies Creek

Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Kang

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant and the room have a good view. Property is within walkable distance to Katoomba.
Stayed 2 nights in Feb 2025

6/10 Okay

Annette

Travelled with partner
Liked: Cleanliness, staff & service
The bed was comfortable. Bathroom small but ok. Bedroom furniture is old and has had a few knocks and scrapes. The breakfast was included in our rate and ok but no fresh fruit so had to pay extra for that. Housekeeping on day one not great as no coffee pods for coffee machine, glasses not cleared and towels not changed. Second day was better. Food in restaurant in the evening was nice and service very good
Stayed 3 nights in Mar 2025

10/10 Excellent

Loyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Francis

Stayed 1 night in Mar 2025