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Mountain Heritage Hotel

4.5 star property

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Photo gallery for Mountain Heritage Hotel

Daily buffet breakfast (AUD 35 per person)
Front of property
Interior detail
Terrace/patio
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

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Apex & Lovel Streets, Katoomba, NSW, 2780
  • Place, Blue Mountains Cultural Centre
    ‪7 min walk‬
  • Place, Katoomba Scenic World
    ‪4 min drive‬
  • Place, Three Sisters
    ‪4 min drive‬

Room options

View all photos for Heritage Room

Premium bedding, pillow-top beds, desk, laptop workspace

Heritage Room

9.2 out of 10
Wonderful
(30 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Mountain View Room

Mountain View Room

Mountain View Room

9.8 out of 10
Exceptional
(14 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Spa and Fireplace Room

Heritage Spa and Fireplace Room

Heritage Spa and Fireplace Room

10.0 out of 10
Exceptional
(21 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

Premium bedding, pillow-top beds, desk, laptop workspace

Heritage Suite

9.4 out of 10
Exceptional
(15 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Mountain Heritage Hotel

Luxury hotel with a seasonal outdoor pool, near Blue Mountains Cultural Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a seasonal outdoor pool, and a business center.
Mountain Heritage Hotel offers 41 air-conditioned accommodations with espresso makers and complimentary bottled water. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided.

32-inch LCD televisions come with digital channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mountain Heritage Hotel. During your stay, you'll be within walking distance of Blue Mountains Cultural Centre. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi in some public areas
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy local and international cuisine and garden views while dining at Jamison Views Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • 10 minutes by foot from Blue Mountains Cultural Centre and a 2-minute drive from Leura Mall
Mountain Heritage Hotel offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 5 meeting rooms are available. Event space at this hotel measures 3854 square feet (358 square meters) and includes a conference center. A library, a terrace, and an arcade/game room are also featured at the luxury Mountain Heritage Hotel. Free self parking is available.

This 4.5-star Katoomba hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Jamison Views Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 35 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jamison Views Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Games
  • Gym
  • Library
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (3,854 square foot of space)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1908
  • Edwardian architecture
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Sunday - Thursday (7:00 AM - 10:00 PM) and Friday - Saturday (7:00 AM - 11:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Sunday - Thursday: 7:00 AM - 10:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2780
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in October and close in April.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mountain Heritage Hotel Retreat
Mountain Heritage Hotel Retreat Katoomba
Mountain Heritage Retreat
Mountain Heritage Retreat Katoomba
Mountain Heritage Hotel Katoomba
Mountain Heritage Katoomba
Mountain Heritage Hotel Spa Retreat
Hotel Mountain Heritage Blue Mountains Katoomba
Hotel Mountain Heritage Blue Mountains
Mountain Heritage Blue Mountains Katoomba
Mountain Heritage Blue Mountains
Mountain Heritage Hotel
Mountain Heritage Hotel Hotel
Mountain Heritage Hotel Katoomba
Mountain Heritage Hotel Hotel Katoomba
Hotel Mountain Heritage Blue Mountains

Mountain Heritage Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 517 out of 997 reviews
Rating 8 - Good. 318 out of 997 reviews
Rating 6 - Okay. 117 out of 997 reviews
Rating 4 - Poor. 33 out of 997 reviews
Rating 2 - Terrible. 12 out of 997 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

ellen

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Great staff. Excelled and wine snd music
Stayed 3 nights in Oct 2025

8/10 Good

Sandra, Brisbane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and adjoining bathroom were both spacious and clean, with a comfortable bed. The restaurant was lovely with a beautiful view of the Blue Mountains, although, the picture windows could do with a clean. The breakfast was wonderful, with grab and go options, as well as order from the menu hot meal options, both sweet and savoury. We had dinner once, in the dining room, and the meal was beautiful. It was a fine dining experience, but casual dress was acceptable. The hotel has old world charm, and is quite lovely. The floorboards do have a bit to say, so I'm not sure how much noise the rooms downstairs would hear? You do hear residual noises from doors closing, but otherwise, it's a very quiet hotel, within walking distance from Katoomba train station and the main shopping precinct. The hop on/off bus was a fabulous way to see the Blue Mtns if you don't have a car. We would stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

luciana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanest hotel I have ever stayed at The view was brilliant and food excellent in taste and execution
Stayed 3 nights in Oct 2025

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, amenities
Very clean but dated, toilet and door lock finicky. Had to remove the toilet tank lid and reposition to allow it to flush.
Stayed 1 night in Oct 2025

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful relaxed stay. Spacious and quiet rooms with beautiful. Views. Convenient location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at the Mountain Heritage. Old school charm maintained and views to die for with a great bar and restaurant on site. Enjoyed the spa bath in the room this time.
Stayed 1 night in Oct 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very quaint with excellent facilities. Our room was a nice size with comfortable furnishings. The bathroom was sufficient but had an older shower. The staff were very friendly and efficient. The restaurant was charming with great views and the food was excellent. I enjoyed our stay and would recommend this hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

daniel

Stayed 2 nights in Oct 2025

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean. Peaceful. Comfortable. I love the heritage building feel too.
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. Loved the old-world style, attentive staff and spacious room. It is also a walkable distance to Katoomba village and a convenient drive distance to all the main attractions in the area.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lindi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very cute and old school feel. Does need a bit of an update but rooms were comfortable and clean. Staff were very friendly and welcoming.
Stayed 2 nights in Oct 2025

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, staff & service
The only negatives was it took forever to cool the room down since ac isn’t going till you get there. There was also a semi circle window with no curtains and it got bright at 545 am
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

All was wonderful
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the lovely turret room Hotel is easy walkable access to the train station, echo point etc. Warm welcome by reception and great service by Tracey at dinner, she's a star!
Stayed 2 nights in Oct 2025

8/10 Good

Chang Sub

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located between Katoomba and Leura within a pleasant walkable distance. It offers a panoramic view, which we enjoyed every morning while having breakfast.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sachin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel. All the services were excellent, and the location was very convenient — close to the town center and nearby attractions. The staff were extremely helpful and friendly, always ready to assist with anything we needed. Check-in was very fast and easy, which made the whole experience even better. Highly recommend this place for anyone visiting the area!
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice old fashioned hotel . Very close to scenic world and other national park areas. Everywhere was very clean , very nice big bedroom and staff were all very friendly and helpful. Great place to stay for blue mountains. Be careful if staying as they have no lifts so if you struggle walking up and down stairs ask for ground floor room
Stayed 2 nights in Sep 2025

10/10 Excellent

Neil and Stacey

Travelled with partner
Liked: Amenities
Amazing views from the mountain view room. The hotel is old (heritage listed) so don't expect all the mod cons but what they do have they do well. Staff are ultra friendly and it's actually the only hotel I have had that has called me to ask if everything is ok. The walk to the main street is close although a bit hilly. Lovely large fluffy towels that my wife loved
Stayed 1 night in Oct 2025

8/10 Good

Dean

Stayed 1 night in Oct 2025

8/10 Good

Marie

Liked: Staff & service, property conditions & facilities
Hotel has a lovely
Stayed 2 nights in Oct 2025

8/10 Good

shinya

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed one night. I would personally recommend the accommodation if you have a car. Still walkable to station. Stuff services are good. It is an old property and it is good if you like to stay with history house.
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and kind even when dealing with people other fussy customers! breakfast included was very delicious! We loved the fireplace and used it well!! I Adored the soap all same scent! Would have loved to stay longer!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Tracy

Liked: Staff & service, property conditions & facilities
Amazing staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Brendan

Stayed 1 night in Sep 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and cozy place
Stayed 1 night in Aug 2025