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Mountain Heritage Hotel

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Photo gallery for Mountain Heritage Hotel

A breakfast table set with plates of food, glasses of orange juice, and a view of a scenic landscape.
A two-story house with a balcony, a garden with flowers, and a clear sky.
A person on a balcony overlooking a scenic landscape with hills and houses.
A grand staircase with a wooden handrail and steps, a statue at the base, and a red carpeted area.
A historic building with a brick facade, a red entrance, and a view of the surrounding landscape.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Air-conditioning
  • Gym

Explore the area

View in a map
Apex & Lovel Streets, Katoomba, NSW, 2780
  • Place, Blue Mountains Cultural Centre
    ‪7 min walk‬
  • Place, Three Sisters
    ‪4 min drive‬
  • Place, Katoomba Scenic World
    ‪4 min drive‬

Room options

View all photos for Heritage Room

A neatly made bed with white linens, a wooden headboard, and a white hat on the bed. There are two bedside lamps and a framed picture on the wall.

Heritage Room

9.2 out of 10
Wonderful
(36 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Mountain View Room

A room with a large window offering a view of a residential area with trees and houses.

Mountain View Room

9.8 out of 10
Exceptional
(17 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Spa and Fireplace Room

A hotel room with a large bed, a desk with a chair, a television, and a fireplace.

Heritage Spa and Fireplace Room

9.8 out of 10
Exceptional
(24 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

A neatly made bed with white linens in a room with beige walls. There are two bedside tables with lamps and a framed picture on the wall.

Heritage Suite

9.4 out of 10
Exceptional
(15 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

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About this property

Mountain Heritage Hotel

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Mountain Heritage Hotel offers 41 air-conditioned accommodations with espresso makers and complimentary bottled water. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided.

32-inch LCD televisions come with digital channels. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mountain Heritage Hotel. During your stay, you'll be within walking distance of Blue Mountains Cultural Centre. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi in some public areas
  • Free self parking and extended parking
  • Enjoy garden views while dining at Jamison Views Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, 2 meeting rooms, and conference space
  • Onsite recreation includes a gym
  • 10 minutes by foot from Blue Mountains Cultural Centre and a 2-minute drive from Leura Mall
Mountain Heritage Hotel offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 3854 square feet (358 square meters) and includes conference space. A library, a terrace, and an arcade/game room are also featured at the luxury Mountain Heritage Hotel. Free self parking is available.

This 4.5-star Katoomba hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Jamison Views Restaurant - Overlooking the garden, this restaurant serves breakfast only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 35 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jamison Views Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Games
  • Gym
  • Library
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 3,854 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Built in 1908
  • Edwardian architecture
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Sunday - Thursday (8:00 AM - 9:00 PM) and Friday - Saturday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Sunday - Thursday: 8:00 AM - 9:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2780
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in October and close in April.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mountain Heritage Hotel Retreat
Mountain Heritage Hotel Retreat Katoomba
Mountain Heritage Retreat
Mountain Heritage Retreat Katoomba
Mountain Heritage Hotel Katoomba
Mountain Heritage Katoomba
Mountain Heritage Hotel Spa Retreat
Hotel Mountain Heritage Blue Mountains Katoomba
Hotel Mountain Heritage Blue Mountains
Mountain Heritage Blue Mountains Katoomba
Mountain Heritage Blue Mountains
Mountain Heritage Hotel
Mountain Heritage Hotel Hotel
Mountain Heritage Hotel Katoomba
Mountain Heritage Hotel Hotel Katoomba
Hotel Mountain Heritage Blue Mountains

Mountain Heritage Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 529 out of 998 reviews
Rating 8 - Good. 309 out of 998 reviews
Rating 6 - Okay. 116 out of 998 reviews
Rating 4 - Poor. 32 out of 998 reviews
Rating 2 - Terrible. 12 out of 998 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Edvina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay….
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities
Excellent place to stay
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities
Nice clean room in a quiet location near the main street.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ivoun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had pleasant time in hotel very friendly and helpful staff specially Stacy very friendly and so funny great breakfast thank you Stacy
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner was delicious. Our room was spacious & staff were approachable & friendly. We would stay again! Perfect location close to Katoomba and scenic world
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities
Wonderful views and comfortable accommodation.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities
Lovely atmosphere and facilities, room was clean but needs some upgrades
Stayed 1 night in May 2026
Verified review

8/10 Good

JAY

Liked: Staff & service, amenities
This beautiful heritage hotel is in a spectacular location and the history is just wonderful. The hotel however requires money spending on it, especially the rooms and restaurants. The spa that you can book via the hotel was amazing and would definitely recommend.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Louisa

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, good location in Katoomba, helpful and attentive staff, would recommend.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Rustic accommodation but so cute & clean. We absolutely loved it here.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Romantic heritage hotel with views on clear days of the mountains and Katoomba. A highlight was Alan, the pianist who plays in the bar. He was brilliant and his music made our stay incredibly special.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great time staying in this hotel. Easy to check in. Friendly staffs . Gave us information about how to get around when we arrived. Room is comfortable and view was awesome. Short walking distance to shops and train station. Highly recommend. Thank you 👍 😊
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
A lovely old world hotel with renovated bedrooms. .Good sized rooms, nice views and good service. This was our fifth visit in five years and will be going back again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed the experience. The staff were all courteous and efficient. The food was excellent and the room delivered a good nights sleep.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, the location is great, particularly the view from the dining room and patio.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Bethany

Liked: Cleanliness, amenities, property conditions & facilities
Lovely spot with incredible views, feels like a step back in time. Staff were great and the room was comfortable.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a fantastic place to stay - highly recommend and will stay again.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Brad

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Lovely stay, great service.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Nice Place to stay, nice big rooms and Staff were very welcoming. Wish we had more time to explore the area.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Hayley

Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent. Staff were kind and incredibly helpful. Would definitely return
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

thomas

Very friendly team Enjoyed our stay at the cozy property
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
What a great experience. Lovely old place, full of character and fabulous staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Not modern and ultra cool but, wonderfully, a hark back to yesteryear which is exactly what you look for in a Blue Mountains stay. Could do with a little post covid maintenance but highly recommend for those wanting to experience Katoomba as it is meant to be. Would definitely stay here again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay with magnificent views. Staff were courteous and helpful and the room clean and spacious.
Sunset view from our balcony.
Stayed 3 nights in Nov 2025