ibis Sydney World Square

3.5 star property

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Photo gallery for ibis Sydney World Square

Exterior
Family Room, Multiple Beds
Local and international cuisine
Exterior
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
382 Pitt Street, Sydney, NSW, 2000
  • Place, World Square Shopping Centre
    ‪1 min walk‬
  • Place, Capitol Theatre
    ‪2 min walk‬
  • Place, Hyde Park
    ‪3 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪11 min drive‬

Room options

Family Room, Multiple Beds

8.0 out of 10
Very good
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 King Beds

Standard Room, 3 Single Beds

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(69 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(21 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

ibis Sydney World Square

Hotel with a restaurant, steps from World Square Shopping Centre
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Ibis Sydney World Square offers 166 accommodations with safes and coffee/tea makers. Televisions come with pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of ibis Sydney World Square's great location. During your stay, you're just a quick walk from World Square Shopping Centre. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy local and international cuisine while dining at iBistro
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from World Square Shopping Centre and 3 minutes by foot from Capitol Theatre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ibis Sydney World Square.

Smoking is allowed in designated areas at this 3.5-star Sydney hotel.

IBistro - This restaurant specializes in local and international cuisine and serves breakfast only.
IBar - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (AUD 55 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • iBar
  • iBistro

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 55 per day(427 ft away; open 24 hours)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Sydney World Square
Ibis World Hotel
Ibis World Hotel Sydney Square
Accor World Square Hotel
ibis Sydney World Square Hotel
ibis World Square Hotel
ibis World Square
ibis Sydney World Square Hotel
ibis Sydney World Square Sydney
ibis Sydney World Square Hotel Sydney

ibis Sydney World Square Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 330 out of 1005 reviews
Rating 8 - Good. 425 out of 1005 reviews
Rating 6 - Okay. 149 out of 1005 reviews
Rating 4 - Poor. 67 out of 1005 reviews
Rating 2 - Terrible. 34 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

arnel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ery central location. Friendly staff. Unfortunately air con.unit temperature set atm25ndegrees, and couldn't be adjusted.in our room.
Stayed 2 nights in Sep 2025

4/10 Poor

NAIL EL HOCINE

Stayed 6 nights in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff & easy check in & nice quiet room with comfortable bed
Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Haydn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A handy location and a motel with good facilities. Well priced
Stayed 2 nights in Sep 2025

8/10 Good

Azmeen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025

6/10 Okay

Glenn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Good location for the price paid

Room was extremely basic, bathroom was smelly as had no fan so smelt damp constantly, floors didn’t look vacuumed even when we arrived or any day we were there. For the price and location it was good with supermarket and restaurants close by!
Stayed 3 nights in Sep 2025

8/10 Good

Roisin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly staff.
Stayed 3 nights in Sep 2025

6/10 Okay

Heather

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Air conditioning not working is was on 28 heat had to go to reception 3 times to fix it
Stayed 3 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Exe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good, it’s very safe even. at night, no need to worry.
Stayed 4 nights in May 2025

8/10 Good

Kellie, Woongarrah

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly, good location, great staff and clean room.
Stayed 1 night in Sep 2025

8/10 Good

Michael

Travelled with family
Liked: Amenities
Good
Stayed 3 nights in Sep 2025

8/10 Good

Ma Cecilia

Stayed 3 nights in Aug 2025

8/10 Good

Glen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, neat and tidy rooms; well presented.
Stayed 1 night in Sep 2025

6/10 Okay

Isabella

Stayed 5 nights in Aug 2025

8/10 Good

Kimberly

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Natasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was loud nightclub/pub music until around midnight Thu, Fri and Sat night. Very hard to try and sleep with this and would highly recommend ear plugs.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rachel

Stayed 1 night in Aug 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like that is was a good affordable price, the place was clean,and the room, breakfast was good, we were treated with very well mannered staff at the desk who were very knowledgeable of their job. Also we were close to a lot of amenities.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 2 nights in Aug 2025

10/10 Excellent

LIn, Seoul

Stayed 2 nights in Aug 2025

8/10 Good

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, spacious room. Staff very helpful and friendly. The breakfast was excellent value and good choice. Lots of eateries nearby and easy walk to main attractions. A good base. Downside, very noisy at night with heavy beat music til quite late and some road noise. We were on first floor, May have been quieter further up
Stayed 2 nights in Aug 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable convenient
Stayed 2 nights in Aug 2025

8/10 Good

Felicity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My teenage son and I stayed in a twin room for 2 nights on the 11th floor. Whilst it was small, it was clean, had everything we needed, and was convenienly located to what we needed to do whilst in the CBD. Staff were friendly and efficient at check in, and brought extra towels super fast when I requested them. The area surrounding the hotel is a vibrant part of the city with heaps of excellent Thai restaurants and eateries, pubs, and a surprisinly vast amount of shopping choices at World Square right over the road. Light sleepers be aware that it is a night-life area, so you might want to bring earplugs for the 2am music noise. Other than that, it was a great place to stay for 2 nights.
Stayed 2 nights in Aug 2025