ibis Sydney World Square

3.5 star property

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Photo gallery for ibis Sydney World Square

Exterior
Family Room, Multiple Beds
Local and international cuisine
Lobby sitting area
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
382 Pitt Street, Sydney, NSW, 2000
  • Place, World Square Shopping Centre
    ‪1 min walk‬
  • Place, Capitol Theatre
    ‪2 min walk‬
  • Place, Hyde Park
    ‪3 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪11 min drive‬

Room options

Family Room, Multiple Beds

8.0 out of 10
Very good
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Standard Room, 3 Single Beds

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(10 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(82 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

8.2 out of 10
Very good
(28 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

ibis Sydney World Square

This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Ibis Sydney World Square offers 166 accommodations with safes and coffee/tea makers. Televisions come with pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of ibis Sydney World Square's great location. During your stay, you're just a quick walk from Capitol Theatre. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy local and international cuisine while dining at iBistro
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from World Square Shopping Centre and 3 minutes by foot from Capitol Theatre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ibis Sydney World Square.

Smoking is allowed in designated areas at this 3.5-star Sydney hotel.

IBistro - This restaurant specializes in local and international cuisine and serves breakfast only.
IBar - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (AUD 65 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • iBar
  • iBistro

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 65 per day(427 ft away; open 24 hours)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Sydney World Square
Ibis World Hotel
Ibis World Hotel Sydney Square
Accor World Square Hotel
ibis Sydney World Square Hotel
ibis World Square Hotel
ibis World Square
ibis Sydney World Square Hotel
ibis Sydney World Square Sydney
ibis Sydney World Square Hotel Sydney

ibis Sydney World Square Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 348 out of 1008 reviews
Rating 8 - Good. 415 out of 1008 reviews
Rating 6 - Okay. 147 out of 1008 reviews
Rating 4 - Poor. 62 out of 1008 reviews
Rating 2 - Terrible. 36 out of 1008 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Close to the city. Staff very friendly and helpful all the time
Stayed 3 nights in Dec 2025

10/10 Excellent

Amit

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was spotless, staff was very courteous, daily cleaning was great, location was excellent, price was perfect - everything was great about this hotel!
Stayed 3 nights in Dec 2025

10/10 Excellent

Julian

Stayed 1 night in Dec 2025

6/10 Okay

MARYANN

Liked: Cleanliness
Room was in good condition; staff were friendly Dining area disappointing, needs a makeover. Hot food was cold as lids were left open ... cold and unhygienic. The few plants in the dining room are not looked after and were dying (no point having them). I actually felt like I was eating in a hostel.
Stayed 3 nights in Dec 2025

6/10 Okay

Linda

Liked: Cleanliness
Shower very tight even for a small lady. Toilet area also tight. Clean and tidy in rooms and halls etc
Stayed 3 nights in Dec 2025

10/10 Excellent

anita

Stayed 3 nights in Dec 2025

6/10 Okay

Heatherh

No fridge in room
Stayed 2 nights in Dec 2025

6/10 Okay

Meagan

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Blocked shower drain and air-conditioning unit just hanging in there. This building really needs revonation. It's a great location and the staff were helpful trying to fix the air-conditioning.
Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Stayed 1 night in Nov 2025

10/10 Excellent

Blake

Stayed 2 nights in Nov 2025

10/10 Excellent

azsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Shane

Stayed 3 nights in Dec 2025

8/10 Good

Alexandre

Stayed 1 night in Dec 2025

10/10 Excellent

Steve

Stayed 1 night in Nov 2025

10/10 Excellent

Raul, Endeavour Hills

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The was clean ,friendly staff and walkable to dining ,shopping and trasport
Stayed 2 nights in Nov 2025

8/10 Good

Bernice

Travelled with family
Liked: Cleanliness
Staff were all very friendly and efficient. Overall happy with the hotel room but the air conditioning was not great. With the hot weather, it seemed like the air conditioning was struggling.
Stayed 2 nights in Nov 2025

4/10 Poor

Mohammed

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
M
Stayed 2 nights in Nov 2025

8/10 Good

Chizuko

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very convenient location small room but very clean and got everything we needed
Stayed 3 nights in Nov 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was happy with the stay. Clean and spacious room. Pre ordered breakfast and went just after they opened at 6.30am, unfortunately not all food was available at the time and the look of some of the food wasn’t ideal. Would probably avoid breakfast here.
Stayed 2 nights in Nov 2025

6/10 Okay

Luke

The bathroom was not
Stayed 1 night in Nov 2025

6/10 Okay

Kane

Stayed 1 night in Nov 2025

6/10 Okay

Zorica

Stayed 3 nights in Nov 2025

10/10 Excellent

Justin

Stayed 3 nights in Nov 2025

4/10 Poor

Ian

Disliked: Property conditions & facilities
It is not the hotel’s fault, but the room was very noisy from the early evening until after 3 am due to loud music from a bar in an adjacent building. The amenities were not too bad, but after staying at multiple hotels of various levels over several weeks of travel, this was the only hotel that didn’t provide hand towels.
Stayed 1 night in Nov 2025

6/10 Okay

Roslyn

Travelled with group
Liked: Cleanliness
Maintenance of air condition system to reduce noises
Stayed 1 night in Nov 2025