ibis Sydney World Square

3.5 star property

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Photo gallery for ibis Sydney World Square

Exterior
Family Room, Multiple Beds
Lobby sitting area
Local and international cuisine
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
382 Pitt Street, Sydney, NSW, 2000
  • Place, World Square Shopping Centre
    ‪1 min walk‬
  • Place, Capitol Theatre
    ‪2 min walk‬
  • Place, Hyde Park
    ‪3 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪11 min drive‬

Room options

Family Room, Multiple Beds

8.0 out of 10
Very good
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Standard Room, 3 Single Beds

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(74 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(24 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

ibis Sydney World Square

Hotel with a restaurant, steps from World Square Shopping Centre
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Ibis Sydney World Square offers 166 accommodations with safes and coffee/tea makers. Televisions come with pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of ibis Sydney World Square's great location. During your stay, you're just a quick walk from World Square Shopping Centre. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy local and international cuisine while dining at iBistro
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the area's walkability and the helpful staff
  • Steps from World Square Shopping Centre and 3 minutes by foot from Capitol Theatre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ibis Sydney World Square.

Smoking is allowed in designated areas at this 3.5-star Sydney hotel.

IBistro - This restaurant specializes in local and international cuisine and serves breakfast only.
IBar - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (AUD 65 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • iBar
  • iBistro

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 65 per day(427 ft away; open 24 hours)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Sydney World Square
Ibis World Hotel
Ibis World Hotel Sydney Square
Accor World Square Hotel
ibis Sydney World Square Hotel
ibis World Square Hotel
ibis World Square
ibis Sydney World Square Hotel
ibis Sydney World Square Sydney
ibis Sydney World Square Hotel Sydney

ibis Sydney World Square Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 342 out of 1009 reviews
Rating 8 - Good. 423 out of 1009 reviews
Rating 6 - Okay. 145 out of 1009 reviews
Rating 4 - Poor. 63 out of 1009 reviews
Rating 2 - Terrible. 36 out of 1009 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Ian

Disliked: Property conditions & facilities
It is not the hotel’s fault, but the room was very noisy from the early evening until after 3 am due to loud music from a bar in an adjacent building. The amenities were not too bad, but after staying at multiple hotels of various levels over several weeks of travel, this was the only hotel that didn’t provide hand towels.
Stayed 1 night in Nov 2025

6/10 Okay

Roslyn

Travelled with group
Liked: Cleanliness
Maintenance of air condition system to reduce noises
Stayed 1 night in Nov 2025

6/10 Okay

John

Travelled with partner
Liked: Amenities
First impression - unappealing street frontage and check in area. Purchased superior king room and room given had an interconnecting door and we clearly heard next door conversation so requested and were given another acceptable room. Would not recommend this hotel unless to budget travellers. Check in did not advise of breakfast deal for guests that was shown in lift wall.
Stayed 1 night in Oct 2025

8/10 Good

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff were nice. Location is the best part!
Stayed 2 nights in Oct 2025

8/10 Good

Liow

Liked: Cleanliness, amenities, property conditions & facilities
Having a great time staying at Ibis Sydney World Square. It's location is a plus. Clean room and friendly front desk staff.
Stayed 5 nights in Oct 2025

10/10 Excellent

Dr NH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at a number of hotels in Sydney whilst visiting family, and this is definitely one of the best in terms of comfort, cleanliness, value and location. It has everything you need, and the staff are really helpful. I would definitely choose to stay here again!
Stayed 13 nights in Oct 2025

6/10 Okay

Deguang

Stayed 3 nights in Oct 2025

6/10 Okay

Grace

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You couldn’t fault the cleanliness of the rooms or the facilities and staff did an excellent job. Breakfast was a bit disjointed with lack of staff on duty at the weekend and so there was a lack of choice in areas such as bread and muffins and suchlike and the hot food was Luke warm to say the least but all very edible in a pleasant room and good value for money. I was surprised at how quiet the place felt on a Saturday night…very happy.
Stayed 2 nights in Oct 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The en-suite was clean and looked fairly new. Close to George St light rail service
Stayed 2 nights in Oct 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

amir

Stayed 4 nights in Oct 2025

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Room fine
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the location, beds were comfy, easy walking distance to lots of eating places.
Stayed 2 nights in Oct 2025

6/10 Okay

Nigel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wifi internet is really sketchy and drops out which is super infuriating. AC mode cannot be changed by the visitor. AC is really loud. No desk space on which to work or use a laptop just a tiny gap between fridge and bench. Was cheap but maybe too cheap.
Stayed 2 nights in Oct 2025

8/10 Good

Elvira, Champion Lakes

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Oct 2025

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, great location to train station. A bit of noise between rooms. Would stay again
Stayed 2 nights in Oct 2025

6/10 Okay

Sonya

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The breakfast, the food was cold as no lids to keep the food warm. The ham was yellow I watched the ham and it did not change for 3 days. also the oranges had mould on them, I mentioned to the staff about the mould and he could not understand me. Shower door could not open wide enough to get into the shower easy and I am not a big person.
Stayed 5 nights in Oct 2025

10/10 Excellent

Herbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient for what we were doing in the city on Saturday night, was within walking distance to Darling Harbor, which made it easy for us.
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Steph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Helpful staff.
Stayed 3 nights in Oct 2025

8/10 Good

Wendy

Stayed 2 nights in Oct 2025

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lots of food options even late into the evening in the area. Hotel was clean and daily service was well done. Microwave was great addition. Chair was flimsy, not sure if it was mine or the design. Bathroom was clean and had the necessary amenities. Towels were clean and fluffy. Airconditioning is fixed to 21C which was okay once I cooled down. No laundry service or laundromat in the area so need keep this in mind. Probably best for a couple of days stay only. Didn't try the breakfast but they did offer pre-booked buffet.
Stayed 3 nights in Oct 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
The room was as expected
Stayed 2 nights in Oct 2025