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4.5 out of 5

"This was a lovely hotel in a not so lovely area, ie didn't feel particularly safe at night. The reception staff were excellent & we were given an ama ... " More

By a verified traveller on Sat 24 Mar 2018

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Studio Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
€110* Per night/room 18 May - 19 May

Studio Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

1 Bedroom Executive Spa Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

1 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Spa Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Apartment - Weekly Housekeeping

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Mantra Parramatta. During your stay, you're just a quick walk from Westfield Parramatta Shopping Centre. Enjoy features like free WiFi in public areas, plus an outdoor pool and a gym. This luxury aparthotel has 231 apartments over 16 floors. Each apartment includes amenities such as free WiFi and a kitchenette.

  • Each apartment offers a kitchenette, a dryer and cable TV
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the clean guestrooms and the location
  • 8 minutes by car from Accor Stadium and 8 minutes from Qudos Bank Arena

Mantra Parramatta ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mantra Parramatta

Everyone (2)
4 out of 5

Lovely hotel, very friendly staff

Pros: Our corner room and the reception staff. The close proximity to the train station.
Cons: The restaurant, choice of evening meal, and notably the breakfast.
Location: Great shopping centre, which we didn't discover until the last but one day of our stay. Hotel near to the train station, which was very convenient.
This was a lovely hotel in a not so lovely area, ie didn't feel particularly safe at night. The reception staff were excellent & we were given an amazing corner room with views to 2 sides and ample amenities. However, the 'restaurant' left a lot to be desired and was ran on next to no staff, with a limited menu, and was not value for money. The breakfast was a definite let down and we had to request poached eggs every morning, which some days seemed too much trouble for the staff/chef. Breakfast always felt rushed, with staff too eager to put things away/not replenish and we quite often felt we had to rush and leave as quickly as possible.

Posted by , from UK on 24 Mar 2018

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Comment from Hotel Management

28 Mar 2018 by Federico Solchi

Hello Maria, thank you for taking the time to review your experience. I am happy you enjoyed the interactions with our Front Desk team and I will certainly pass on the feedback with regards to the restaurant and the breakfast. I look forward to welcoming you back soon. Regards, Federico Solchi Front Office Manager Mantra Parramatta

5 out of 5

good comfortable apartment hotel

Pros: Location, space, amenities, friendly staff and every thing
Cons: assuarance of parking for the car and include it in the room charge and not as extra.
Location: trains,buses, restaurants, shopping centre access to all major road links
Very comfortable bedroom apartment in a central lacation close to all public transport shops and restaurants. We found every thing we needed for a pleasant stay including the staff. There was no milk for the tea but replaced with three times as much when requested. We would dfinitely like to stay there again.

Posted by , from Wrexham, United Kingdom on 7 Dec 2016

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Renovations + Closures

The following facilities are closed for Christmas Eve and Christmas Day:

  • Bar/lounge

Property Features

As a guest of Mantra Parramatta, you'll find an outdoor pool, Access to hot tub, a sauna, and a fitness centre. WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this aparthotel measures 2336 square feet (217 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the luxury Mantra Parramatta. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Sydney aparthotel is smoke free.

  • 231 guestrooms or units
  • 16 levels
  • 2 buildings
  • Conference rooms
  • 2336 sq ft of conference space
  • 217 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sydney Parramatta Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra Parramatta offers 231 accommodations with free newspapers and coffee/tea makers. Cable televisions are provided. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers. This Sydney aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Clothes dryer
  • Television
  • Cable channels
  • Fridge
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Nearby Activities

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Rafting nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

This property is professionally cleaned

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Credit card pre-authorization
  • Property does not require health documentation at check-in
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 26 per person
  • Covered self-parking fee: AUD 25 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Apartment Parramatta
  • Mantra Parramatta
  • Parramatta Mantra
  • Mantra Hotel Parramatta
  • Mantra Parramatta Hotel Parramatta
  • Mantra Parramatta Apartment
  • Mantra Parramatta Aparthotel
  • Mantra Parramatta Parramatta
  • Mantra Parramatta Aparthotel Parramatta

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.