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Novotel Sydney Parramatta

4.0 star property

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Photo gallery for Novotel Sydney Parramatta

A spacious lobby with a central seating area, a reception desk, and a staircase leading to upper levels.
In-room safe, desk, iron/ironing board, free WiFi
Miscellaneous
Outdoor pool, pool loungers
Daily cooked-to-order breakfast for a fee

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
350 Church Street, Parramatta, NSW, 2150
  • Place, Riverside Theatres
    ‪2 min walk‬
  • Place, Parramatta Park
    ‪5 min walk‬
  • Place, CommBank Stadium
    ‪7 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a chair, a glass table with a phone, and a view through sheer curtains.

Superior Room, 1 King Bed

8.2 out of 10
Very good
(24 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a desk, and a chair. There are curtains on the windows, and a lamp is on the desk.

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(34 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

8.2 out of 10
Very good
(32 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed (Spa)

A hotel room with a bed, a view of the city, and a staircase.

Deluxe Suite, 1 King Bed (Spa)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Front of property – evening/night
PARKROYAL Parramatta
Parramatta
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 1,000 reviews
The price is €153
includes taxes & fees
26 Jun - 27 Jun
PARKROYAL Parramatta

About this property

Novotel Sydney Parramatta

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a conference center are onsite. Housekeeping is available on request.
Novotel Sydney Parramatta offers 194 air-conditioned accommodations with safes and coffee/tea makers. 45-inch LCD televisions come with digital channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
Novotel Sydney Parramatta's great location gets high marks from our customers. During your stay, you're just a quick walk from Port Jackson Bay. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Parramatta Park and CommBank Stadium
Novotel Sydney Parramatta offers its guests an outdoor pool, a steam room, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 2583 square feet (240 square meters) and includes a conference center. The business-friendly Novotel Sydney Parramatta also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 4-star Sydney hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 8:30 AM.
Novotel Sydney Parramatta has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 40 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 8:30 AM for a fee: AUD 35 for adults and AUD 35 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,583 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 45-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 15 to January 27:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 35 for adults and AUD 35 for children
  • Covered self parking fee: AUD 40 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 81 122 720 722
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Parramatta
Novotel Parramatta Sydney
Novotel Sydney Hotel Parramatta
Novotel Sydney Parramatta
Parramatta Novotel
Sydney Novotel
Sydney Novotel Parramatta
Sydney Parramatta
The Sebel Hotel Parramatta
The Sebel Parramatta Hotel Parramatta
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Parramatta
Novotel Sydney Parramatta Hotel Parramatta

Novotel Sydney Parramatta Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 319 out of 1001 reviews
Rating 8 - Good. 340 out of 1001 reviews
Rating 6 - Okay. 183 out of 1001 reviews
Rating 4 - Poor. 97 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Taylah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable rooms.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maggie

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and great hotel.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, amenities
Very smooth booking, check in/ out and friendly staff.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service
The front desk and housekeeping staff were warm and friendly. The restaurant area, especially at breakfast was sometimes a little chaotic due to number of guests, but not horrendous.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and accomodating staff. Good value breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Clean room comfortable beds and pillows
Stayed 1 night in Jan 2026
Verified

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
Staff were very friendly, room was clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Clean and well located - staff friendly and helpful throughout our stay.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and convenience to ammenities
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tim BRETT

Liked: Cleanliness, staff & service
Rooms need an overhaul... starting to get a bit dated. Staff excellent as always.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as it should be
Stayed 1 night in Feb 2026
Verified

8/10 Good

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was disappointing.. I paid for superior room and it was a small corner room worth what I paid for. Hotel is old
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Nonie

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and very comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rishabh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful, especially tihn
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shawkat

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good, and the staff who served us were excellent and polite. The only downside was that the building could benefit from an uplift, such as fresh paint.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Mitch

Liked: Staff & service
Room was neat and tidy as expected.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Large room, could use an updated. The fold out couch definitely had bugs as we itched all night. Room was clean and spacious and great location. Breakfast was great. Pool great.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Matias

Disliked: Cleanliness, property conditions & facilities
The room itself felt very dirty. The carpets, curtains and chair had stains in them i could.only imagin what it would.look like under a blue light. Over all though not bad, was right next to the restaurant's and the amenities were not to bad.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Virginia

Liked: Staff & service
Nothing to add
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Anita

Liked: Amenities
A convenient place to stay Close proximity to everything
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a football trip Many good places to eat Breakfast at the motel is worth the money Will definitely be going back in July
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Pol

Disliked: Cleanliness, staff & service, amenities
Bathroom was not clean Pool was dirty Spa was broken and empty Won’t be back
Stayed 1 night in Mar 2026
Verified

8/10 Good

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 2 nights in Dec 2025