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Novotel Sydney West HQ Hotel

4.0 star property

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Photo gallery for Novotel Sydney West HQ Hotel

A modern restaurant with a green upholstered sofa, dining tables, and ambient lighting.
A Novotel hotel with a curved facade and large windows reflecting the sunset.
A lounge area with a central fire feature, seating arrangements, and a patterned floor.
An indoor swimming pool with multiple lanes, safety railings, and a lifeguard station.
A hotel reception area with a marble counter, a large pillar, and a digital screen displaying information.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
55 Sherbrooke Street, Rooty Hill, NSW, 2766
  • Place, Sydney Coliseum Theatre
    ‪3 min walk‬
  • Place, Mount Druitt Hospital
    ‪7 min walk‬
  • Place, Nurragingy Reserve
    ‪3 min drive‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

A hotel room with two beds, a sofa, a desk, and a large window.

Standard Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small kitchenette, and a dining area with a table and chairs.

Deluxe Suite, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, two red and one white pillow, a wooden headboard, and a window with blinds.

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a TV.

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(34 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

A modern living room with a beige sofa, red cushions, a wooden desk, a TV, and a kitchen area with cabinets and a microwave.

Apartment, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Queen Beds

A hotel room with two beds, a kitchenette, and a large window.

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Novotel Sydney West HQ Hotel

Along with 6 restaurants, this hotel has an indoor pool and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, 2 coffee shops/cafes, and a conference center are onsite. Housekeeping is available on request.
Novotel Sydney West HQ Hotel offers 164 accommodations with safes and complimentary bottled water. LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and hair dryers.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Novotel Sydney West HQ Hotel. During your stay, you're just a quick walk from Sydney Coliseum Theatre. You'll find features like free WiFi in public areas and free self parking, plus 6 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy Mediterranean cuisine at 33Grill Bar & Dining, one of the property's 6 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, a concierge, and a porter
  • Onsite recreation includes a gym
  • Steps from Sydney Coliseum Theatre and a 4-minute drive from Pinegrove Memorial Park
Novotel Sydney West HQ Hotel offers its guests an indoor pool and a fitness center. There are 6 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 17222 square feet (1600 square meters) and includes a conference center. A terrace, a vending machine, and a garden are also featured at the business-friendly Novotel Sydney West HQ Hotel. You'll have access to the indoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
33Grill Bar & Dining - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.
Steak & Oyster Co - This bistro specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Chu Restaurant - This restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Pizzaperta Manfredi - This bistro specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
New Town Thai - This restaurant specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 38 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 6 restaurants

Restaurants on site

  • 33Grill Bar & Dining
  • Chu Restaurant
  • New Town Thai
  • Pizzaperta Manfredi
  • Steak & Oyster Co

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre (17,222 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 2009
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 100.00

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's pool is closed from December 20 to January 3 yearly.

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 per person
  • Late check-out fee: AUD 100.00 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel Hotel Rooty Hill Sydney
Novotel Rooty Hill Sydney
Novotel Sydney Rooty Hill
Novotel Sydney Rooty Hill Hotel Rooty Hill
Novotel Sydney Rooty Hill Hotel
Novotel Sydney West HQ Hotel Rooty Hill
Novotel Sydney West HQ Rooty Hill
Novotel Sydney West HQ

Novotel Sydney West HQ Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 658 out of 1003 reviews
Rating 8 - Good. 261 out of 1003 reviews
Rating 6 - Okay. 48 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellant accomadation for large families, lovely staff awesome breakfast buffet
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place great staff
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for a stay-cation or to watch performances at the Club.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Abdul

Liked: Cleanliness
Good place
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am no fan of Novotel but this hotel was great. Good sized room, comfortable bed and very clean. breakfast was great and it is very conveniently located to where I needed to be. Would stay again 100%
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Kathy Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, tidy and the kids loved it. The staff were approachable and the breakfast was lovely😍
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thee staff were lovely friendly and professional.the room was beautiful very clean and well stocked We used the free pass for the aquatic centre . Played ten pin bowling and really enjoyed the Rory hill club for beautiful meals The perfect location for seeing our concert at the coliseum
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Emil

Liked: Cleanliness, amenities, property conditions & facilities
Great location with clean facilities
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great communication, staff were helpful
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful, with great amenities.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

mick

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and room was excellent, the only downside for me was no pool in the actual hotel but guests could use the pool at the aquatic centre near by for free. I had dinner at the steak restaurant downstairs and it was outstanding!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Great location, ample parking, we liked the amenities in the compound i lncluding gym, pool, timezone, and bowling.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms spacious friendly staff
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, well appointed & spacious rooms. Great location for our trip. Highly recommend!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Tess

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking, great dinner and breakfast options, nice clean rooms
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities nearby was a bonus, but overall a great hotel
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and fresh hygienic smell upon walking into the Novotel and throughout the hotel and rooms. We appreciated the complimentary water bottle. Only suggested improvement would be to install chilled on tap water
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was the only disappointing aspect of the stay. It was like a mass produced IKEA dining but not as good.sausages and eggs always looked & tasted undercooked ,bacon appeared microwaved and hash browns only made an appearance on two of the six days stay
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Ashika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, the location was convenient and great facilities. We particularly thought it was great they had washer/dryer on each floor for the guests.
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Nawaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very good, spacious, and comfortable for our family. The bed and extra bedding worked well, and we and the kids really enjoyed our stay. The only disappointment was that the swimming pool was closed. My kids love swimming, and that was one of the main reasons we booked this hotel. It would have been better if this had been clearly mentioned in the advertisement or before booking.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking. TV locked into foxtel - awful.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Jo

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was fine but breakfast was really disappointing - the coffee machine and the pancake machine were broken. The pastries weren’t fresh and the mushrooms were old and dried out. Convenient for where we needed to be - the sports ground but take your own breakfast!
Stayed 1 night in Apr 2026