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Sheraton Grand Sydney Hyde Park

5.0 star property

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Photo gallery for Sheraton Grand Sydney Hyde Park

Indoor pool
Lobby lounge
Deluxe Suite, 1 King Bed, Terrace
Exterior
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
161 Elizabeth Street, Sydney, NSW, 2000
  • Hyde Park
    ‪1 min walk‬
  • Sydney Opera House
    ‪3 min drive‬
  • Star Casino
    ‪4 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪23 min drive‬

Room options

View all photos for Royal Suite, 1 Bedroom

Royal Suite, 1 Bedroom

Royal Suite, 1 Bedroom

  • Park view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living area

Executive Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Room, 1 King Bed, Park View

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, Park View

  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Single Beds, Park View

Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Single Beds, Park View

  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Non Smoking, Park View

Room, 2 Single Beds, Non Smoking, Park View

Room, 2 Single Beds, Non Smoking, Park View

  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom, Terrace

Executive Suite, 1 Bedroom, Terrace

Executive Suite, 1 Bedroom, Terrace

  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Terrace

Deluxe Suite, 1 King Bed, Terrace

Deluxe Suite, 1 King Bed, Terrace

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Terrace, Corner

55-inch LCD TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed, Terrace, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

View from room

Executive Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Terrace

Executive Suite, 1 Bedroom, Terrace | Lounge

Executive Suite, 1 Bedroom, Terrace

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking, Park View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Park View

  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | Living area

Grand Suite, 1 King Bed

  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Double Bed, Non Smoking, Terrace

Grand Room, 1 Double Bed, Non Smoking, Terrace

Grand Room, 1 Double Bed, Non Smoking, Terrace

  • Sleeps 3
  • 1 Double Bed

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About this property

Sheraton Grand Sydney Hyde Park

Luxury hotel with 2 restaurants and a 24-hour health club
2 restaurants, an indoor pool, and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Change of bedsheets is available on request.
Sheraton Grand Sydney Hyde Park offers 558 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
The breakfast at Sheraton Grand Sydney Hyde Park gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Free WiFi in public areas, 2 restaurants, and an indoor pool are available.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests really like the accommodations for the cleanliness, overall comfort, and spaciousness
  • Steps from Hyde Park and Sydney Tower Eye
Sheraton Grand Sydney Hyde Park offers its guests an indoor pool, a 24-hour health club, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center, 17 meeting rooms, and limo/town car service. Event space at this hotel measures 6997 square feet (650 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Sheraton Grand Sydney Hyde Park. For a fee, parking is available.

This 5-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Sheraton Grand Sydney Hyde Park has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (AUD 60 per night; includes in/out privileges)
  • Valet parking on site (AUD 85 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 54 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • 6,997 square feet of conference space

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lever door handles
  • No lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 110.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 54 per person
  • Self parking fee: AUD 60 per night (in/out privileges)
  • Valet parking fee: AUD 85 per night (in/out privileges)
  • Rollaway bed fee: AUD 110.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Sheraton Park Hotel Sydney
Sheraton Park Sydney
Sheraton Hotel Sydney
Sheraton On The Park, Sydney Hotel Sydney
Sheraton Sydney
Sydney Sheraton
Sheraton Sydney Hyde Park
Sheraton Park
Sheraton Grand Sydney Hyde Park Hotel
Sheraton Grand Sydney Hyde Park Sydney
Sheraton Grand Sydney Hyde Park Hotel Sydney

Sheraton Grand Sydney Hyde Park Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 745 out of 1001 reviews
Rating 8 - Good. 152 out of 1001 reviews
Rating 6 - Okay. 50 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

giselle

Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and especially loved the Indoor Pool and Breakfast. We have never experienced such a wide choice of breakfast items and such great service to the tables with tea and coffee.
Stayed 1 night in Jan 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
It was very enjoyable worth the 5 star
Stayed 8 nights in Jan 2025

10/10 Excellent

kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet and grwat location
Stayed 1 night in Dec 2024

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is centrally located and very convenient. Lots of food and shopping in waking distance. Breakfast and high tea in the hotel was 5 star.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location with easy access to public transport . Great shopping and dining options nearby and the most beautiful park opposite the hotel.
Stayed 3 nights in Jan 2025

4/10 Poor

Bingbing

Stayed 1 night in Jan 2025

6/10 Okay

Joe

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Michele

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This city hotel offers a prime location and an extremely positive experience. We stayed for three nights leading up to the Saturday before Australia Day and were impressed by the warm welcome upon arrival, with our luggage promptly taken care of. Pre-booking parking and breakfast proved to be convenient and hassle-free. However, our city-side room on the 8th floor offered a rather uninspiring view. We recommend paying a premium for a room with park views for a more enjoyable stay. The breakfast buffet, while enjoyable, can become quite crowded during peak hours. Service can be slow, and we occasionally needed to remind staff about our tea & coffee orders. The bar menu lacked variety, although the room service menu offered a more extensive selection. Unfortunately, the wine list for room service was somewhat limited. Despite these very minor drawbacks, we would certainly consider staying at this hotel again, but we would prioritize booking a room with park views.

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, the only issue was getting the wrong dessert.
Stayed 1 night in Jan 2025

10/10 Excellent

Joey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, shower could do with a little extra water pressure
Stayed 1 night in Jan 2025

10/10 Excellent

RAHUL

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for family getaway
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Darron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

6/10 Okay

sandra

Liked: Cleanliness
Disliked: Staff & service
Staff are not well trained - either at Reception, in the bar or at breakfast. Reception staff told me that my credit card would probably not work because it had ‘eftpos’ written on the back. I’ve never been told this in my life. And it did work. Checking in took a lot longer than it should have. The bar staff did not know what red wines were available. The restaurant staff pushed in front of guests several times and and insisted on sitting me right up the back even though plenty of other empty tables were available. The room had plantation shutters on about 7 windows. All of these let in copious amounts of light all night. The TV kept playing up and the screen going black. The bed was very comfortable. The room was very spacious. I was told my bag would be sent to my room upon check-in, but it wasn’t. I couldn’t find the bath mat in the bathroom. It was hidden under the vanity, right at the back.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for me. Convenient location, beautiful breakfast, friendly staff, comfortable room.. I highly recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Nicola

Liked: Amenities
Classic hotel great location
Stayed 1 night in Nov 2024

10/10 Excellent

Sushmitha

Liked: Cleanliness, staff & service, property conditions & facilities
So goods
Stayed 1 night in Nov 2024

10/10 Excellent

Joanna

Travelled with partner
Beautifully decorated. Rooms are very spacious All the staff we interacted with were very friendly and helpful
Stayed 3 nights in Jan 2025

10/10 Excellent

Gareth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Jan 2025

10/10 Excellent

Zane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Wonderful location and amenities. Memorable stay!
Stayed 3 nights in Jan 2025

4/10 Poor

luke

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
The location is one of the hotel's strongest assets. Situated right by Hyde Park, it offers a beautiful setting and easy access to many of Sydney's attractions. The views from the hotel are lovely, making it a great spot for those looking to explore the city. However, my stay was marred by several issues. The facilities were quite average; the pool was cloudy, which detracted from the overall experience. While the staff were undoubtedly friendly and eager to assist, there was a noticeable language barrier between communication. Requests I made often took longer than expected to be addressed, which added to my overall frustration during my stay. The most concerning aspect was the state of the bathroom. The toilet was unsanitary upon arrival, and despite having it cleaned, it still smelled and felt dirty. This was disappointing and not up to the standards one would expect from a hotel of this caliber. Overall, while the Sheraton Grand Hyde Park has a great location and friendly staff, the average facilities and cleanliness issues significantly impacted my experience. I don't believe I'll be staying here again, as it did not meet my expectations for a hotel stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will visit again

Perfectly situated in the CBD. Close to everything. And walking distance for us with a child. Clean and fairly newly refurbished
Stayed 3 nights in Jan 2025